You can add additional extras to your booking by using our "Manage Booking". Simply login, click 'Manage Booking', and add the extras you want. Alternatively, you can also call us at +1-914-368-0091 or +44-208-196-9510 to request the extras for your booking.
Generally, confirmation voucher is mailed to you instantly after a successful payment transaction is recorded. However, in some cases, where the car is available on request or has a waiting status, it may take up to 72 hours for you to receive an email with a confirmation voucher. In a situation where you have not received any email after 72 hours of your booking, you must call us at +1-914-368-0091 or +44-208-196-9510.
If it's a next day pickup, we'll try to confirm the rental for you at the earliest.
We provide you with easy online facility to cancel your booking. Simply logon to the "Manage Booking" and follow the cancel booking link. Alternatively, you can call us at +1-914-368-0091 or +44-208-196-9510. Please read the cancellation terms before proceeding.
Booking Cancellation Policy for Part Paid and Pre- Paid Rentals:
For domestic customers in US and Canada, rates generally do not include THW.
For domestic customers in US and Canada, rates generally do not include Third Party Liability.
Generally, Collision Damage Waiver (CDW) and Theft Waiver (THW) are included in your rental, however, you must check the "Rental Terms" link against the car you are booking, in the car search results, or if you have already made a booking, you may refer to your confirmation voucher.
Age limit for renting a car depends on the country you are renting a car in and also on the car rental supplier. You will be advised at the time of booking about the restrictions in place, and this will also be shown on the rental documentation.
Generally, the driving age ranges from 25 to 75 years, however, most car rental suppliers do allow rentals for drivers below the age of 25 years against a Young Driver Surcharge. Please refer to the "Rental Terms" link given against each car on the car search result page.
If you are aged under 25 or over 65 and are at all in doubt, please do not hesitate to contact our team on +1-914-368-0091 or +44-208-196-9510.
When a car is on request, it is likely due to a limited availability of the vehicle with the supplier. In such a case, we contact the supplier to confirm the availability status of the car based on which your booking shall be confirmed within 48 hours.
Incase the rental starts in the next 48 hours, then you are advised to get in touch with us by calling at +1-914-368-0091 or +44-208-196-9510, so that we can contact the supplier at the earliest to get the information regarding the availability of your car and revert back to you.