VIP Cars Reviews


Based on 2662 reviews. See some of the reviews here.

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Our Customer Reviews

VIPcars was good

Paul N

VIPcars was good. The contracted rental place was very slow, and didn't have it together. After finally leaving there, all was good, and car was good, and return was good.

Grazie Raphael Gates

Stefano Lampati

Raphael Gates was really kind, fast and professional

Great experience!


Great experience!
Great and fast services, the best rate of e-commerce of rental car! Actually is the best Broker that I have used!
I'll update my feedback after I'll rent the car

Ronny Belgium

Ronny Belgium

Very fast response and helpful , changed car was even sheaper and same model ! recommended rental hire, thanks

So helpful

Emil Wall

So helpful! And quick in response. Such a great service

Got a great price


Got a great price. Representative supporting on online chat was great.
Got some extra's included at a price I could not get anywhere else

very good attention for now we can only…

cinthia retamar

very good attention for now we can only take the vehicle on the agreed day but then very patient and help you if you have any problem or any questions

Great experience on their Live Chat


Great experience on their Live Chat.

Zayn was extremely friendly and prompt to answer all my enquiries. Very positive experience. would be looking forward their office



Zayn avec qui j'ai pu m'entretenir a fait du très bon travail, j'ai pu réserver un véhicule en quelques minutes et qui plus est un modèle identique à ce que je voulais, je vous recommande fortement cette agence.

Very good online service

Den Pep

Very good online service, fast and accurate. I accidently reserved twice for a same car and it has been cancelled and reservation (down-payment) refunded straight away.

claro que si..


claro que si... buen servicio

This man went out of his way to help

Mr T Mumby

This man went out of his way to help. I hope all of your employees are as conscientious as he was.
Thank you very much

He helps me alot.


I wanted to know answer for my question soon.
He gave the answer very qickly.
He helps me alot.The way was very kind. So I can reserv without worry.

Vip service!!!!!!!


You solve the problem in minutes and the gentleman was kind and eager to help me at all time. Excellent!!!!!!!!

super easy and helpful

Anita Legacy

The customer service guy was really helpful and made the decision to buy so easy. Thank you


Dennis Lüdicke-Lutz

fast, cheap, friendly, TOP!

It was a quick and easy booking .

Richard Vervoort

It was a quick and easy booking .
Also good price.
Hope the transaction in Orlando goes as promissed

Nice car

Hendrik Raessler

Nice car, easy check in and return

The best site to rent a car

Branislav Buben

Her yo can easily find a car you like. The site is clear and easy to use. Booking is simple as a child game. Great support. And on top of it, they have the best price. You do not need to compare to any other site. I will use them again and again.

Fast response

Lena Chng

Fast response. Gives me the confidence to book with USA car rentals.

the guy in the chat online was really…


the guy in the chat online was really helpfull. Thanks to him we booked a car from italy for our holidays at the end of december. Recommended

Great support from Raphael


Great support from Raphael! I give me more the one time all the information to give me the confidence to proceed! Thanks a lot

Amended reservation via WhatsApp

Timo T

I wanted to amend my reservation (change the dates) and contacted VIPCars via WhatsApp. It took some time (about 8 hours, probably due to time zone differences) before an agent got back to me but after that my case was handled quickly and without any hassle. Would recommend!

Great support !!

Abdulla Alhashmi

Couls not find my option available. Got free upgrade

5 Star Rental Experience Highly Recomended


Online booking was very easy to do. Getting the car at the counter was also very easy and convenient and the attendant was very friendly. Highly to recommend.


Bruno Pozzobon

best price and good speaking

Very pleased with VIP cars services


VIP cars offered a very good deal for an SUV in Los Angeles.
The car rental company was Alamo.
Very easy to pick up and to return the car at LAX.
Vehicle complies with expectations.
Very satisfied


Hamad Taher

Was Excellent

Very good price


Very good price, Reservation easy and quick.

Multiple car hire

Craig B. Sydney Aust.

I booked a 7 seater car on line for the first part of our holiday in Queenstown in January 2019. This process was very easy and confirmation instant. The second car I wanted for the continuation of our trip was a smaller vehicle. I did this via your chat help centre. I was speaking to a girl called Kiara, I told her what I required and without having to search through the whole website she helped me select a car that was suitable for our needs. She was more than helpful and was able to give me a summary of a selection of vehicles and prices that were available for me to choose from. This fast tracked my search and saved me time. She was able to send the link to the car I chose and I was able to book this car instantly too. Thank you for your help and it made the process so much easier.

Excellent service


Thank you Justin for your excellent service

Excellent price and responsive VipCars agents


The price offered beats competition. All doubts I had as to the price elements were dissipated by VipCars agents whom I contacted by phone and live chat. Their reply was prompt and to the point.

The customer support person Raphael was…

Cellina Mose

The customer support person Raphael was excellent & answered my specific queries. This was my first time renting a car in Australia but he was very informative & gave me information to make my decision easier. I would definitely recommend VIP to anyone looking for car rental in Australia because of his service. 5 stars well earned. Thank you Raphael for your help.



Excellent job

Very quick online reservation


Very quick online reservation, I even had a call from one of their agents and explained very well on how we will arrive at the car rental office on the day that we’re going to pick up the car. I would highly recommend.

Very pleased to chat and find out that...

John Ernst

Very pleased to chat and find out that everything is fully covered before I made the reservation and there is zero excess if something would happen. So far so good I say. If everything goes right there will be no discussion at the desk by picking up the car.


Mr Shaun White

Quick, easy and very helpful, the best prices by far.

A very good price


I admit that I'm far from an internet expert, and usually prefers to book over the phone, but I did find my car reservation easy to do on line. I haven't used this company before but have heard good reports about it so hopefully all will go well when I pick the car up. The price was £50 cheaper than last year.

quick and easy


quick and easy
I hope not any bad suprise cames getting the car :-)

If I could I would give you 10 star

Henry Blake

If I could I would give you 10 star . It is not the first time and will not be the last. Thank you from the heart for your cooperation with me and your excellent treatment and your communication with me I appreciate this and thank you again.

We were very happy with our car rental

Mr William David Blewitt

We were very happy with our car rental. We called them when we arrived at the airport and the driver was there within 10 minutes to pick us up and shuttle us to the rental site. Excellent service. well deserves a 5 star.

Mr K Yeung well deserves a 5 star.
I am very pleased to have used the and found a van rental last month with such a low daily rate that no other rental companies can match. The Website of is well designed and very user friendly. The toll free help line staff is also very knowledgeable.

K Yeung

VIPCars the way for the Fast reserve

Ali Alsenawi

VIPCars makes customers happy regarding the vehicle reservation and fully support anytime they are available and in service.

The company has a live chat with their…

Rafat AlHumood

The company has a live chat with their customer care reps who are delighted to guide u thru the whole process before and after booking
They have great customer support and would like to thank Mr. ERICK for his help

Live chat was very useful.

Malcolm Coleman

Easy to book online, the live chat and Erick answered my questions, just wait to see if the pick up goes well.

Excelente atención.


Excelente atención.
Raphael aclaro todas mis inquietudes.
Servicio muy cordial y amable

Ok there was an issue when i clicked…


Ok there was an issue when i clicked the link to pay, so was not sure if i had a reservation or not. I never got any confirmation so went to there chat on line service and within 2 minutes he found it. not sure what caused the issue maybe a typo. All sorted and reservation Confirmation resent.
Top marks for the support and help, recommended

Good rates

Alejandro Gomez

Good rates, fast responses to questions, easy app

We had a very positive experience…

Mr Attilio Morandin

We had a very positive experience dealing with Rathael. He was very patient and knowledgeable. I would definitely recommend VIP Car Rentals to my friends.
Thank you again Rathael!!!

Looking for best price with a suitable…

Mr John Beardmore

Looking for best price with a suitable car. Used the online talk to agent facility and within 24 hours had a better deal than I had been able to secure personally. Supported by prompt attention from the agent.

Very helpful staff


Very helpful staff. Aim to get best deal for us

I living in Kuwait the call center and…

Feras AlNahhal

I living in Kuwait the call center and assistance they are very helpful ,they call me and help me to complete my reservation by answering my questions .

Thank you

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