Justin has been excellent with all the transaction I have requested will definitely use VIP Cars again very professional thanks again
i spoke with an advisor named harry he was very helpful with my query as i do not have a credit card and explained to harry about my search through a solution with alamo cars and as long as i have proof of my return round trip visit to orlando i can hire without a credit card but a security deposit on my debit card would be needed. Harry was a great help and would definitely recommend the service 5 stars from me just for the advise he helped me with. Harry your a legend.
Excellent service. We had problem with the invoice but they where very helpful and they did great job. I will rent the car from VipCar again for sure. Thank you VipCar.
Justin Gary Crompton
Very easy to book online. Great prices and the cars are virtually brand new. Highly recommend
Great service, Competitive price, Sales agents were prompt in response.
There was a mistake where they booked me from wrong location but the mistake was rectified promptly.
I will know more about the company when we fetch our car. For now I can only comment on the fast and efficient booking process.
I was facing so much difficulty to book a car in Toronto Canada. But Zayn from VIP Cars Customer Care helped me. It was amazing talking to him as he took me through the whole process and explained me everything in brief.
Thank you so much Zayn. You deserve a big pat on the back I really appreciate your help.
Excelent and friendly help to solve all the dubts. Thanks for all
Bryan Weldon was very helpful. Excellent customer service thus far!
Very helpful and attentive with the booking of a car for my family's vacation to the US and Canada in July 2019.
Easy process. Good deal. Good pickup and drop off. Jennifer was 6 star. Thank you.
Excellent help with my problem on the phone by Ms. Scarlett.
Zayn The Proplem Solver :)
Zayn solved our issue directly.
Prompt support from his side.
Sure he deserves more than 5 stars.
Very good service level on their direct chat
Sonia M Palacios
Kiara was a Godsend! She was very patient and helpful and even called us back with an offer.
Very quick email responses and easy to book online. Highly recommend VIPCARS.
Made booking effortless.
Mr Jwalant Talati
Great service experience by Erick. he made sure that my reservation and the price remained the same although I modified my booking.
Best service ever! The nicest and quickest customer service. Nice app where everything is so clear!
Mr Dhiya Almajid
I recommend all people looking to rent a car to choose vip cars
Oasis Pubs Ltd
Excellent service, with much better pricing than going direct to the hire companies.
No risk as contract is with your selected supplier and payment made on collection of vehicle.
Would highly recommend and use again.
This is where the best work is done, and cooperation continues in the future
Mr Martin was really helpful, he responds really fast, and he was very nice. I think he should be the employee of the month! It was nice dealing with him.
Mr Jakob Krogh Jørgensen
Very very good and very fast service...!
Thanks MARTIN, great advices, kindness, professionalism, Sixtmust be happy to have you ! :=)
I had lots of questions and request many quotes before settling on a great deal for a Ford Explorer.
Thank you to Jennifer who was very helpful
Mrs Mayse Lam
Great Service! Went all the way to satisfy my request to ensure pick up was at the airport!
joseph was more than helpful and so polite i asked loads questions and he answered them all happily
Mr RAED ALKANAAN
خدمة مميزة وسريعة وثقة تستحق التقدير خمس نجوم وكل الدعم
Online booking tool is straightforward and easy to complete.
Rensie la Strega
Very good assistance, quick and clear reservation. Excellent price!
Best and comparatively cheapest rental car dealer!
You get your voucher quickly and if you have any questions or if you ever have problems, you have a quick and friendly customer service!
Fast response, kind help. Good prices and good service. This is a second time i reserve a car with vipcats.
Mr Guido Schmid
Just before pushing the button "Paying" I realised that the pick-up time was 10 a.m. instead of 6.30 p.m. and the bring-back time was 10a.m. as well instead of 5 p.m. Therefore I went back wanting to correct the times I had put rightly before while doing the booking. That's when I got the phone call from "Scarlett". She put it all right and helped me out of the situation. By the way - driver's age is 63 instead of 30. Please take notice of this.
P.S. Scarlett did a great job!
The attention and dedication of Martin to close the operation, has been great, as previously had done Sarah when he gave me information. If the service the company provides with the car is as good as the service of these two people, I have no doubt that I will have a great trip. Congratulations!
I had some issues and i had to call the support service. Kiara was my assistant and she was really helpful, she answered all my questions and look in to everything for me, and at the end she send me the link to pay without any terrible. She was nice and polite and I really like the service. Also it was a free line so i didnt worry about how much the call gonna cost me. Thank you all!
Ms Poh Choo Hong
Appreciate quick response from WA post. reachable n easy to contact. Appreciate
macchina perfetta e veloci operazioni di presa è restituzione.
They provide you with the best price for rental car and you could modify, change or cancel your reservation anytime you want. VipCars customer services support beyond what they should and they are available 24/7.
The service is more than wonderful and professional and prices are lower than other companies I advise dealing with them
I want to thank Martin for his help to rent a good car. He is professional and replied me quickly. So kind support. He is so helpful.
Great experience. Had a wonderful car. Easy check in and check out. Good customer service
Professional service with a personal touch inspiring confidence
I had a problem with my booking (error in the dates mentioned) and Martin has provided me with a prompt and efficient reply. He has successfully addressed my request and I thank him for his professionalism.
Mr SANJEEV CHADHA
After promise to send invoice last two times, finally this lady helped me to get the same
An Shun Wang
Book at this website and ask some questions from their online message, Christy is very nice and helpful.
Erick the customer service agent on Live chat was excellent and answered all my queries promptly and helped me greatly and offered alternatives.
Very good deal she convinced me
Thank you so much miss Jennifer 💐
Scarlett was very helpful in changing my supplier the day before my booking. Taken a lot of stress off me just before I travel. Thank you!
I got a really quick answer by Naveen, which was really helpful and nice!
Had some trouble paying due to a block from the bank. With some help from the nice young man on the chat support everything was fixed in a blink of an eye. Thank You Matthew
I had no problems at all with Jenny the lady with whom I had an online chat followed by a telephone conversation. However I am concerned that the confirmation voucher includes the agreed price but does not confirm what is included in the price such as insurances with no excess and the additional driver. I would expect these to be clearly detailed.
Updated from three to four star as I have now received updated confirmation voucher setting out inclusions. Would have been five stars if the first voucher had set out the inclusions without my having to make a further call. Will update to five stars once the pick-up and drop-off of the car has been effected without any problems.
Mr Marcelo Silenzi
La atencion de Erick via chat fue excelente y nos decidió por tomar el alquiler.
Felicitaciones por la buena atención
So friendly and supportive provided from your side
I had made reservations several weeks ago . I needed to make minor changes. Zane was very efficient, thorough and professional. I shall keep his telephone number as I am certain he will help in anyway needed.
Mr Fernando Alamos
I got some doubt during the reservation process and everything was kindly explained and clarified.
Thanks for the staff who helped me to modify my booking request. Most importantly understand my needs and propose alternatives.
Excellent service - couldn't find my booking - they responded via whatsapp - very helpful
We have had a problem with booking, but we got help from Bryan with live chat and our problem was quickly solved.
Recommended platform to get best deal for
Car rental. And fast response thru whatsapp. Unfortunately there was no reply on queries sent thru email.
If you need to change pick up time, suggested you to call the car rental company directly.
I was told there was charge of 20 usd if i wish to change pick up time which was waived off at the end.
When i reached the rental front desk, i was told the car has been reserved and i can collect any time before they close.
We like to thank Erick for his prompt and profesional help with this car rental