VIP Cars Reviews


Based on 2333 reviews. See some of the reviews here.

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Our Customer Reviews

As far as signing up and calling to ask…

emery sanstrum

As far as signing up and calling to ask questions, they were 5 stars. The price was very good. I will be using the car for 21 days. I do not know yet how good they are picking us up at airport 10:30 at night , or taking us back to the airport 21 days later, but I am sure they will be very quick and professional.


Deyab Jasem

Friendly and helpful and professional

Amy is a very good agent

Mr Mohammed Almansoori

Amy is a very good agent; the booking good and smooth. Now waiting to try the rental experience and submit another feedback

My experience with VIP cars


My experience with VIP cars , was excellent , I called the number from GB ,for furthered information ,and the lady was very kind ,and explained me all my question.
Thank you VIP !

No Reservation GUI is perfect but this…

Anders Sjöberg

No Reservation GUI is perfect but this one is close. The online chat worked well and swiftly provided me with answers to the questions that I had.

Excellent job

Zakareya Sabeel

Very good dealing , no headache, more care and friendly dealing

Reservation and hotline very efficient

Thibault de MAXIMY

Reservation and hotline very efficient. I had to change twice my reservation in a few days all went smoothly. I did not pick up the car yet so I cannot comment on the rental but at least reservation part so far so good.

Great service..

Luis Ferreira

Great service... very helpful!!!

I have no complaint about the booking…

Mr Jerry Cheong

I have no complaint about the booking experience.Price offer was so good. But after the booking, I start reading reviews about the car rental company and it was below average.
so I back out from the deal.
Your company should be aware about such reviews and not giving us the false hope of getting a good deal.

Wonderful treatment

Mr Fahad Alnamlah

Wonderful treatment
Speed in completing work

Great Service..

Furquan Siddiqui

I was really confused when i checked this site, the prices were really good compared to others but my confusion was related to which car suits me and what are the actual expenses while travelling from city to city (tolls etc).. so I clicked the "Chat now" option and had a chat with "Justin Jones".. this guy is very honest and professional.. he guided me and answered all my queries and I ended up booking a car before our chats actually ended..

Thanks Justin Jones.. you are a superman..!!

David was very knowledgeable

Alexander Reid

David was very knowledgeable, helpful and patient. I have used this company before and would recommend them to my friends.

Your service is excellent!


I typed wrong email address, but you kindly phoned me even though international phone call!

Your price was the best in all search.

Thank you very much!!

The reservation was quickly and easy


The reservation was quickly and easy. unfortunately i lost the momentum, as i have waited few days before booking the car with the offer received. I hope that everything will be fine now



Very proffecional service and friendly communication, I'll definitely recommend to my friends. Assistant Mathew helped me a lot and made my day.
Thank you.


Mr Mohammed Alarjani

.. Superior service and excellent..
.. Speed in problem solving ..
.. I thank the company and especially the employee who contacted me and solved my problem..she's really excellent.


Herick Hernandez Abigail Borrero


Garry was very kind and patient

Tiziano Tiberti

Garry was very kind and patient, he also supported me in my language and found a great offer for car rental for my trip. my friend garry is a perfect operator! thank you so much

More than perfect

Abdullatif Mohammed Issa Alfarsi

The service is excellent and the communication is perfect , also the price is very good !

Extra drivers

Luis Cabo Moya

More information about extra drivers is needed

Good work

Taleb Ali Alhebsi

Easy to book and very fast,and also he is a respectful man.

Verey good

Hammad Alameri

Verey good
Thx a lot

Very good deal and supportting from…

Tareq Al Ghamdi

Very good deal and supportting from team of work. Thank a lot fpr Mr. Joseph.....

Payment procedure not clear for customers...

The operator who managed my enquiry was…Amy Jason

Cassandra Feedman

The operator who managed my enquiry was great!! She answered all my questions and then gave me a slightly reduced rate to what I had seen online. She took care of the deposit and got it all through. It was super easy.

Really Kind and Helpful

antonio tremante

Really Kind and Helpful , Garry is really a wonderful Person!!!! THANKS

Exceptional Service

Mr Muhammad Bial Khan

Exceptional Phone service by Mr. David. he resolved all my queries and also changed my reservation without a grin.

The live customer support online was…excellent!

Lay Guat Vivian Au

The live customer support online was brilliant. She was very helpful and answers all my questions clearly and professionally.

I would recommend their service anytime!



Website super quick and efficient. I dealt with Justin Jones in customer service and he was extremely helpful. I 100& would recommend them.

Service is great for my requested…

Philip Tan

Service is great for my requested change in car return timing which I missed putting in correctly.
They even knew my booking when I called in.
Well done! Thanks!


Marian Rodila

Happy with the knowledgeable and quick response

Fast answers

Antonio Torres

Fast answers. Good dispossition to help

Great service

Thomas Dekeyzer

Very friendly and great service. They answer immediately to questions in a very friendly and correct way.
Customer service does really its best to give the customer the best possible solution at a very reasonable price!

Abdullah Almani

Abo Zamil

Both guys in the website and the call center were kind,polit and cooperatives

Great service

minosha Fernando

Garry was very helpful and offered great deal. Thanks

best cars seller

Mr Abdulsalam Farea

you sell the best cars with the best price your employees are very respectful.

v good webchat assistance

Judith Krichefski

very helpful when website wasn't working webchat assistant identified my booking and finalised it for me

excellent service

احمد المصري

Excellent service and good very good prices

VIP cars was great!

A Vecht

VIP cars was great!

There was a choice of cars, service was good and fast, insurance was all included. A pleasure!

I had a question which I was able to…

Mrs Lynn Boring

I had a question which I was able to have addressed and resolved immediately through their online chat program. Very user friendly and efficient.

rental hire

Vimesh Patel

Amazing customer service and recommend this company to anyone!

Excellent customer services and…


Excellent customer services and reservation, hopping the car and pick up services are going to be the same, as I rent for 35 days.

I was very happy with the service


I was very happy with the service. I booked on line and received a call to confirm. I wasn't sure where to drop off to nearest office. The guy very helpful

Everything was perfect.

Alexandre Lemaire

Everything was perfect.
Car was clean and people very gently

Easy to use

Mr Yalin Kececi

Easy to use, best prices, great policies, good service.


Mr Abdulrahman Alsulami

Good car rental company👍🏻

Very good

Jeremy Marchois

Very good, simple and reliable, I recommend

Easy and economic

David Rodriguez

All the process was really easy and the difference in price was remarkable.

Best car rental service

Abdullah Aldosary

I'm happy that I reserved my car through VIPCars. It was with best rate and options. Mathew from supprt was very helpful and excellent support

Christy VIP Cars

Muhamed Dawood

Christy was knowledgeable, helpful and patient. Thank you,

really impressed with the support…

Dr Ali Alzahrani

really impressed with the support provided by Garry throughout the chat.
instead of making one booking I ended up making two bookings and became a loyal customer.
I will defenitly book all my future booking with this company.

Thank you to Mr Garry

Turky Al-Harbi

شكراً للسيد غاري
أنت رجل جيد و رائع

Everythink ok


Everythink ok. Without any problems


Evil Red Smurf

Friendly, knowledgeable staff aiming to make my life easier.

Can't praise them enough!

Very good communication

Tal Bar-Niv

Very good communication. They matched a better deal I found elsewhere.


Othman Alawadhi

The handling was sophisticated and the response quick to complete our request
thank you

Everything was great

Mr Kuno Murer

We pick up the Car in San Francisco. It was very easy and fast. Than After 3 weeks , we drop up the Car in Las Vegas. Everything was great and easy. In Fall 2018, we Rent a Car by VIP Cars again.

Great customer service!

Steph Rogers

Wow I really had a big mess with my booking or better saying bookings. Garry really took a lot of time to help me through this and we finally made it! Thank you so much for your patience and help. 5 Stars are not enough! 🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖

Good service

Mr Andrea Rolando

Quickly answer and friendly service. The best

Best renting car experience


I have not picked up the car yet, but online services are the best I have never experimented renting a car. I have just recommended this company to my friends and, of course, to everybody interested of renting a car.

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