VIP Cars Reviews

Excellent

Based on 1565 reviews. See some of the reviews here.

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Our Customer Reviews

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Valentina Lovaglio

Anazing service

Good

Talib

Everything is good but the calling no

Customre service

Davide Zinesi

You can always trust on their customer service for any request.

I have used VIP Cars a number of times …

Chris Davies

I have used VIP Cars a number of times and have always found the support staff to be courteous - and very helpful. I continue to be impressed with the company. The pricing is also competitive. Thank You.

Extremely helpful

Daniel Fuss

Extremely helpful, absoluteley recommendable!

Superb

TALAL Alagil

Didn't take the car yet, but the reservation process and customer care are superb 👍🏻

I wanted to change the car to bigger …

Atacag Oke

I wanted to change the car to bigger one. Sales rep checked several other vendors in short time.
Despite not finding right one, the extra effort deserves credit.
I will use VIP in my global trips.

about vip cars

Omar Almoudayfer

the service was very good and high quality , the employee was understanding and good in dealing .
the application was easy and clear , it was good to work and reserve from you .




thanks and with all the best ,
mr omar

Excellent services

Customer Erandine perez Millan

Excellent attention, the company calls me because i cant complete my reservation on line. And give me an excellent advices!!! Thank you.

5 stars

Y. E.

Good customer service

Got there with support effort

Ibrahim Khan

Had a little issue over booking but the support team is very active and we managed to find a solution where I got a similar booking with a slight price difference

Keep it Up - Matthew !

Atul Shah

Hello, Was most pleasantly supported by your helpdesk staff Matthew, who went above and beyond my expectations of contacting the Rental Agency behind, to see a possible resolution to the issue highlighted. Whilst the Rental Agency did not accede, BUT the initiative and prompt follow-thru PLUS a call back to explain/advise me on same, was MOST appreciated. One of the finest Helpdesk experiences for me ever ! Keep it up Matthew.

Good service

Frederic Michaux

Good service and follow-up.
Change in my reservation was adequatly done.

thanks for joseva

Zaid Aldhuhoori

It was an exellent and fast experiance, Joseva helped us in our reservation and im happy to deal with the same company next time.

We have booked many times with VIP Cars …

Gail Hertz

We have booked many times with VIP Cars and have always been very satisfied. The prices are very competitive and it has always been quick and easy. We recommend VIP Cars to anyone who is needing to book a rental car.

Great Assistance

Angela Mary Prajantabut

Christy was exceptionally helpful and assisted with speed. I highly recommend VIP Cars.

Great

Frederik Tack

Quick adjustments modified

We got very fast the offer …

Rene PICARD

We got very fast the offer of a van we needed and the rate was convenient , we also got a call from them in case we have questions for reservation .

A very good experience

Paul Morris

Website for very useful & when I had a few questions I got very quick responses via the live chat. Overall a very good experience with good customer service.

Exactly what I wanted

Verena from Germany

Exactly what I wanted. Perfect customer service. Thanks a lot!

Very helpful people

PEDRO PABLO DUQUE VELASQUEZ

Very helpful people, always open to listen your requirements

Excellent customer service by Mr Roy …

Tommy Tay

EXCELLENT customer service by Mr Roy Chan from VIPCARS! Spent 5hrs searching for the best deal and that's when I send an email to VIPCARS and within 1hrs 45mins, got a call from Roy, offered a discount and kind advise with a free cancellation and I am booked on my CHOICE SUV! Highly recommended. Keep up the good work!

Excellent customer service

Malcolm Wroe

The car I originally booked wasn't available.
After using the live chat Keith managed to secure the same model car at the same price from a different source.

Excellent live chat service

Albert Van De Vyver

Very knowledgeable agent.
Super friendly
Solved my problem 100%
Excellent

Super contact

Jeffrey Kampenga

Super contact, helpful, very nice and easy! !!!

Excellent service

Ayala Liraz

Excellent service. I'm a personal assistant in a big a high-tech company and my boss is very demanding with high expectation. The sales guy who helped me just made the process easy, simple and fun.and of course answered the expectations.no questions that we will use this service again.
Ayala, amdocs company

Easy

Adalsteinn Hjartarson

They helped out quickly and without any problems.

First of all thanks alot so much

Cem Ozbag

First of all thanks alot so much.
knowledge perfect
they managed mail traffic so perfect.
Call center helpest also perfect too.
Thankse for everything.

Great Service

B Mcglone

Great Service
The price of the car was cheaper than other car rental companies. The transaction was really easy. I also had an issue and I contacted the live chat service & the person I spoke to resolved my issue really quickly.

Very good

Saeed Alasmari

Very good and nice and exlant service i thank you all

I had a great experiance with the live …

Oscar Kurten

I had a great experiance with the live chat. Joseph Morgan went out of his way to help me get the best deal possible and was super polite while doing so. I would decently recommend using VIPcars online chat services.

Succesful

INMACULADA

Succesful. Very kind.

H3370856813

AMER ALMATRAFI

Great deal

thank you

مساء الخير يا صديقي

Adel Alharbi

مساء الخير يا صديقي
الحقيقة انني وجدت تعامل راقي وخاصة انني لا اتحدث الانجليزية كان تعامل الموظف جدا جميل وراقي وفِي قمة السعادة وهو يقوم بخدمتي وسعى بكل امكانياته لتلبية رغبتي
لذا أقيم تعاملكم خمسه نجوم وانتم تستحقون بكل امانه وشفافية شكرا للموظف المختص وشكرا لكم علي شركتكم
عادل الحربي

excellent

Ehab Youssef

excellent. thank you for the assistance.

Fast and efficient

Teresa

All emails and chats were very efficient. Was able to communicate quickly and all queries were dealt with easily. Will definitely use VIP Cars again.

I dealt with a man named Joseph

PETER DICKSON

I dealt with a man named Joseph. Joseph was very helpful and if had not been for him I would not have thought of driving to Indianapolis from Chicago to pick up the car I required. Let's hope it all goes smoothly when I arrive.
Peter Dickson
Norfolk. UK.

we are arriving late

Tammy Chan

we are arriving late. They confirmed they will wait until we pickup the car. Appreciate it. Big thanks to you!!

Tammy

Good to deal with

Armelle B.

Good price, convenient web-site and efficient over the phone.

While surfing the internet I came across the site

Dhr. Devanand

While surfing the internet I came across the site.
I responded and within five minutes I was already called.
Very friendly customer and especially cooperative.
The prices are very attractive.
Further processing was through the mail.
Also the mail comments were very fast.
It is highly recommended.
Until now every thing is excellent.
I hope that getting the car and the car itself is also just as good as what I've experienced so far.

Easy way to book

Jen

It was easy. I've had 2 calls from the company.

Great

Beata Kolano

I would recommend to everybody.

Excellent online reservation experience

Abdulrahman Alhulaybi

I travel to Europe a lot ,but this my first online reservation for a car.
Reasonable price,perfect call center,direct responde by email.
Until now every thing is excellent,waiting my experience to your car hope to be as perfect as the online reservation.

great price

Mahender Samtani

great price
good option to cancel 24hrs prior
nil excess

Minor problem with paying on line but end result was excellent.

Robert Parker

The process for entering details of my proposed trip was very easy to follow. However, when I got to the payment page I was informed there was a problem accepting the card and suggested an alternative cards. I entered another cards details but the same problem arose. Having given up on VIP cars I was making further enquiries through another company when my phone rang and it was an operator from VIP cars. As I actually wanted to make two seperate bookings over three weeks with a one week break in between and with different pick up and drop off points, the operator said she would make enquiries which she did and phoned me back fairly quickly. Unlike some other companies VIP Cars take a small deposit on booking but the end price saving is well worth it. The price was excellent, the operator was friendly and very helpful and I couln't fault the service she gave me. Very happy and would definately use VIP Cars again.

Excellent services and prices

Abdulkarim

Excellent services and prices. I wouldn't want to go to others if you keep this level of services.

Customer service support was very good

Bilal Mehmood

Customer service support was very good. They explained in detail all the charges included in the rental. Modifications in booking is very easy and website is very helpful in this regard.

I searched for a lot of time on the …

Guy Wexler

I searched for a lot of time on the internet car rental company in America and the company that was the cheapest is VIP car company. Even though I changed dates they immediately replaced my voucher and their service is fast and amazing.

In the past and recently I used VIP Cars Service…

Daniel Hoshea

In the past and recently I used VIP Cars services for booking rental cars. I want to mention that I always got excellent and very friendly service. I can 100% recommand VIP Cars Service.
Many regards,
Daniel Hoshea, Elazar/Israel

I booked a car for my upcoming trip to Athens in July 2017

Elie Abi Samra

I booked a car for my upcoming trip to Athens through VIPCARS who is a third party agent. I then received an email informing me that this is not a reservation and after checking with the car agency if the car is available I would receive an email with the car voucher to present upon arrival and collect the car. Minimal payment was made through credit card and the rest of the payment upon receiving thre car...I contacted VIP cars the following day through the online chat box and the lady was extremely positive and helpful...she advised me that the car I requested is not available and proposed another car of the same specification through another car rental company...although the price was more expensive than the initial quote approx EU 1450 new quote comparing with EU 1150 initial quote I was happy to confirm the car as it's still slightly below market price...I was advised about the car pick up arrangement and the lady went out of her way and called the car agency to confirm the car availability and that the car is not more than 2 years old. Her confirmation about the car being fairly new made me feel so much better as I have heard many stories about people receiving old tired cars... I received my car voucher confirmation immediately after the chat was over which was great.I look forward to my car rental experience in July...so far the VIP CARS services and booking is extremely good and I would certainly recommend them. Hopefully the car company Gold Car would fulfill the request...

Easy transaction

Little Jerry

Print your voucher and present at the desk, Pretty easy transaction, Love it

Excellent Service from Roy

Dennis Young

Roy was extremely helpful and knowledgeable about the VIP products. I only wish I could type as fast as Roy when chatting online. Through his efforts VIP got a great Car Rental deal in place and I couldn't be happier. Roy is no doubt a credit to VIP Support and should be congratulated for his efforts. My daughter Narelle recently booked 2 cars for her family through VIP for her upcoming USA trip and was so happy she referred me to you guys. Roy got me the best deal and I will definitely be booking my future Rental Cars through VIP.

thank you roy

Asi Asher

hi, i started to order a car online but dident finish and then a very nice and helpfull gentelmen by the name roy called me and helped me order a car. i wanted to say thank you very much

Professional online help

Ahmad Omar

Website was helpful and more helpful was Roy the online agent who professionally helped me and guided me to finalize my booking.

Best prices

Ammar Al Dhahli

Best prices, Very safe, Quick confirmation, Excellent Customer services, fast response using Chatting. I strongly recommed this website.

Working on behalf of my clients

B, Biggs

Working on behalf of my clients, I was very pleased to get in touch with Roy Chan from VIP cars. His on the ball service, has been amazing, working well with the different time zones, and urgency that my clients had to book their very specific car.

Roy has gone out of his way to make it an easy experience for me, and been great to work with.

Thanks so much!

Recommended!

Babs

The service we received was helpful, attentive, efficient and very personalized. We recommend VIP Cars at JFK Airport.

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