VIP Cars Reviews


Based on 3001 reviews. See some of the reviews here.

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Our Customer Reviews

Christy fue una excelente guía en mi…


Christy fue una excelente guía en mi reserva. Muy amablemente ha respondido cada pregunta con profesionalismo. Muchas gracias

First time user of this company

Barry Wimsett

First time user of this company - my questions were answered and I feel happy with the information given
I will be picking the hire car up in August - so I hope all goes smoothly

Great Attention

Javier Chab

They have all chanels open to solve your questions. Answering by web and whatsapp simultaneously.
Very good atention.

My experience

Paul Ferron

Very satisfied with the professionalism and the service.

Matt was very helpful and answered…


Matt was very helpful and answered every question I had, it was a very smooth and easy transaction being on the other side of the world. Definitely would recommend to other people.

the staff and company is great.

Ms Wojciech Ratynski

everything was great.
they propose me better car for the same price , becouse the car what we rent was not aveilable in this time.
the staff was very nice and if we dont understood something they send email in your language to help you in renting your car.

I dealt with Gary at VIP

Ash Bonamis

I dealt with Gary at VIP. He was amazing and a great help with patience and fantastic customer service. I completely recommend VIP and ask for Gary. You won't be disappointed.

I can only recommend…


I can only recommend especially Matthew who went above and beyond to ensure my booking was exactly what I required. He kept in constant contact with me regarding my booking and I am really looking forward to picking up my car when I arrive in the USA on holidays.

Straight forward booking system

Mrs Rachel Hauley

Straight forward booking system. Gave the best deal around & on speaking with the chat service was given a deal that included additional extras. For such a big group of us travelling it is great to know we were in safe hands. Once we booked I had a few questions that I went to chat with Matthew who answered these all with ease & helped a great deal. Would thoroughly recommend this company so far!


Vulnet Rustemi

She was helpful and ready for looking forward to answer everything I asked for. Thanks

Excellent service

alen domazet

The service is truly the best I have experienced so far.

I am really happy for the Zayn

Adam Masek

I am really happy for the Zayn. He helped me with everything. He explained me everything about my situation. I mean... i wanted to change my reservation car for the new one. And Zayn helped me with that. And made everything instead of me. I had a lot of questions and he answered me quickly fo everyone. Thank you zayn so much!!!!!!

Very patient staff.


Very patient staff.
High Flexibility in changing booking.

5 Star

Michael Pike

5 Star polite, quick service good prices

live chat

Yoshiyasu Oba

I could change my reservation smoothly via live chat with a nice officer, big help.

Simply an amazing service led by Joseph Morgan

Abdullah Almulhim

Simply an amazing service led by a professional person; namely by Mr. Joseph Morgan. I'd like to wholeheartedly thank him for sorting things out in a very dedicated professional manner.I, with no hesitation, would recommend your respected company to other people. The promptness and accuracy that I experienced through Mr. Joseph was top-notch and worth praising.
Thank you.

Kind Regards;
Abdullah M. Almulhim


Mrs Claire Gauthier

Excellent Service and very profesionnal!

Great Service

Mr Antonio Aizpun

Great Service! Thanks!

Best service

Franjo V.

Best service. Best price. Five star job.

I have just booked car rental for…

Lorna O'rourke

I have just booked car rental for Jordan next week. I had numerous queries and Mathew on live chat was extremely helpful and answered all queries I had prior to making my booking.

I recommend to everyone .


You can found the best rates. Second time i rent car from this platform . Personal , are very kind , fast answer and asistance .
Also i canceled one reservatiin and in few hour the money was back in my acount .
Good job . Keep in that way .

Car rental


Mathew, thank you so much for your help in booking this car, you have been super helpful and it was a pleasure dealing with you, wish more agent would be as nice as you are.
You made my day :-)

So far Booking running smoothly, Thank You Agent Erick


So far Booking running smoothly, the agent Erick have tried all his best to get me a better deal which are available being we needed the car at the most busier holiday season in Malta. I do believe that we have the last cheap hire car in the whole island :)

Excellent Service

Mahiuddin Ahad

Excellent Service, will be happy to recommend to friends and family

I was in La looking for a car to hire


I was in La looking for a car to hire. I went direct to the car hire company where I was being quoted £500+ wasn’t sure about 3rd party site. It was well worth it going through vip cost me £300 easy process ! Highly recommend

Mi experiencia fue muy buena por que:

Julio César Acosta Sepúlveda

Mi experiencia fue muy buena por que:
Fue el mejor precio según la gama de vehículo escogido con otros oferentes.
Fue fácil
y la atención fue efectiva.

Thank you so much

Mr Giampiero Di Stefano

The chat was perfect thank you so much for the help.

Great hiring experience in Thailand


I had booked a Mitsubishi Pajero Sport in Bangkok as well as Phuket in March, 2019. For Bangkok, I was pleasantly upgraded to a brand new Fortuner, while for Phuket, it was the Pajero Sport itself. We were 6 friends and all of us had a great ride for 7 days in these cars. I had a very good experience of hiring the cars through Vipcars, which was much cheaper than the direct agency and would recommend it to everyone. Vipcars do have a dedicated customer service and I did get assistance with my initial doubts on the booking. I look forward to hiring from Vipcars in the future as well.

Everything’s perfect so far.

Patrick Fiche

Everything’s perfect so far.
Very quick confirmation of the car rental at a very good price




Great company

Denisa Zeqiraj

Great service...veey helpfull employees

Very good service


Justin was really helpful to me. He could find exactly what I needed with a fair price.

Excellent service

Yazeed Alsehaim

Excellent service, thank you very much

Very good experience


Very good experience. Customer care very helpful, they have proposed a deal to me with a very good rate. Just a little mistake on the confirmation mail but immediately corrected.

Exellent service

Ms Ljiljana Mieseler

My English isn't so good but my rent a car reservation during a phone call was very easy.
Thank you!


Klemen Stefelin

Good, fast, great.

I was most impressed with the service…

Bill Gibson

I was most impressed with the service provided by VIPCars on my recent trip to Orlando. The paperwork provided allowed us to bypass the usual queues at the check-in desk and thus our time spent collecting the car was cut to a minimum. The car was in excellent condition and the amount of paperwork we needed to complete once we arrived was minimum - very important when we have been traveling on a transatlantic flight. When I returned the car at the end of my holiday again the paperwork and the procedure we followed was easy and efficient and the cost of the hire was clear and easy to understand. We were not subjected to any sales pitch to purchase expensive and unnecessary additional cover. I would not hesitate to use VIPCars in future.

Good service.

Жаппаров Эльдар

Communication was good and fast. We had some problems with details of the reservation, but all of them were solved by vipcars support team.

Exactly as requested

lisa sheen

Exactly as requested. Hassle free and easy to use. Would definitely recommend and use again

Good deal and customer service

Scott Richings

Good deal & customer service. Rec'd upgrade at Cranbrook Airport as vehicle boooked not available. No issues or hard sells. Customer Service picked up quickly when I rang to clarify costs. Would use again.

Great Service

Raj Patel

Have used VIPCars for couple of car rentals and they have come out brilliant price wise and service wise too.. would definitely recommend them in the future and will use them myself.

Easy to use

Daniel Bally

Easy to use, good prices, and rapid confirmation . Very reliable

easy to book


easy to book
many alternatives
very good price

All very well

Paolo Danieli

All very well and very fast, thanks !

Excellent service from Justin

Pius Stadler

Excellent service from Justin! I am a much-used booker all over the world and do not always experience such a great service.
I am extremely satisfied!

Better than expected

Mr Kestutis Balciunas

Best price, friendly staff, car was newer and better than ordered. What else can you wish for? Thank you, VIPCars!

We started off by asking a few simple…

Danny Gartside

We started off by asking a few simple questions via WhatsApp which quickly lead to Justin providing very helpful information and helping get a booking for our needs cheaper than they had on the website. I'd highly recommend VIPCars to anyone.


farouk kokandi

Excellent company

really nice value & quality rental in New Orleans


quick check in at the New Orleans airport - Professional and very friendly staff - Same when bringing back the car - People took
time to ask us how it was, what we did do etc ...

Very helpful resolving a question I had…

Anne Marie Canavan

Very helpful resolving a question I had about my reservation. I asked about adding an additional driver to my reservation and they confirmed that it could be done free of charge (for partner or spouse) at the counter.

5 stars

Hamad Alkaabi

Very good and easy to rean a car and great prices thx so mach I advise everyone try this Company .

Absolutley excellent


Absolutley excellent. I had lost my email & booking number & within no time zayn& found & resent it to me. I was really panicking & he put my mind at rest in no time.Thankyou.excellent work

Excellent help


Amazing and super fast help by the customer service.

Everything was perfect

Mr Evangelos Christodoulou

Everything was perfect. Good car in an excellent price.

Very good service

Mr Willhelm Peters

Very good service. Prompt reply. Would book again.

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