VIP Cars Reviews


Based on 2185 reviews. See some of the reviews here.

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Our Customer Reviews

Friendly and very supportive advice and…

Ms Ana Leota

Friendly and very supportive advice and assistance. Would recommend your service to family and friends. 5 star quality and so grateful for Amy Jason and her help.

A prompt and friendly reply


Thank you for your kind and prompt consultation.
So I solved the question in a very short time.

good service

Nir Elyashiv

was good was good was good

Great service


Great service! Very fast response! Very flexible in case of lack of the requested vehicle! I am extreemly satisfied with the booking service and I can recommend VIPCars to anyone who is looking for a good deal and fast and reliable service!

Great Assistance.

John Dowling

Great Assistance.
Very easy site to use,
I found a really good deal on my rental booking And Matthew on Live Chat was able to assist me with my questions professionally and efficiently.

Great service with excellent price.


Great service with excellent price.
I had an issue with car rental company at the airport, so i called customer service of VIP Cars and they solve it immediately.

Perfect customer care.

Thankful to Customer Support


The customer support was very helpful , friendly and fast response, I likely to recommend this website to my friends. Special thanks to Ms. Kiara Johnsons that helped me during the process.


Daniel Vlasic

I was in ewery point wery satisfeit.Car was clean,and peopel are frendly
and helpful

Easy to use site

Benjamin Crockett

Easy to use site. Smooth so far.

All good


All good - easy and quick service

Very nice

Gyuhwan Yi

Very nice. He's very kind.

The service was excellent

Mr Raimund Loch , Germany

The service was excellent, I had some questions sent via email and got a response 15 minutes later, that was great.

Exellect customer service and good…

Mr Juha Vauhkonen

Exellect customer service and good prices. Il leave the fifth star out becouse the wacation is still to come. Lets see how ot goes.

Hire car


Enjoy the quick answer of the service !


Brian Draper

Excellent customer service by Amy who was pleasant and helpful and I would highly recommend as a result.

Very fast contact

Manuela Van Balkom Iljoeska

Very fast contact, very friendly and very cheap!

Jennifer was very patient with my…

Pauline Sheehan

Jennifer was very patient with my requests and changes, and was a far better booking experience than previous experiences with other car rentals at Manchester (UK) airport. I'm sure the rental itself will therefore go as smoothly. Looking forward to it.

fast response


fast response, perfect solution, thanks to Garry

5* service

Jesse Madrid

5* service, thanks Garry!

Fast service


Fast service! 😍

I had an issue/question

Carola F.

I had an issue/question regarding my car rental booking, called customer service, and it was solved immediately. Very happy with customer service.

Vip Cars - Car-Rentals A+ Value for your Money.

Constantinos Rozos

Needed to find a car-rental for an extended stay for an upcoming business trip. Following the booking, I had to revise and amend my car-rental reservation as well as charges icurred - with Vip Cars . The response team via the site's live chat was impeccable!! Much impressed by Joseph Morgan whose quick and succinct feedback made it elegantly simple to follow along.
Moreover the rates offered by Vip Cars for all inclusive car-rentals are
hard to beat in today's competitive market , no hidden charges. Highly recommended.

C. Rozos MD

VIP call center

Tareq Almoumen

Helpful and friendly and fast deal.


Thank you for fast and good service…

Gert K

Thank you for fast and good service while booking a car for my family, making sure that everything is really included in the presented fee

thanks garry

Rabih Ghannam

Garry is really supportive person deserve more than 5 stars thanks a lot

Very well done!

Antonio Cocchi

Not yet rent a car but just booked. Customer service is Amazing. Talk with Mr Adam Smith. Very helpfully and kind. He call me from NY to Italy just a moment later than I put my phone Number. I Will add another reviews After use my rent!




Car hire without hassle

James Cook

The lady on chat waa extremely helpful and assisted me with all my concerns and put my mind at rest Great help

Great & Efficient Service

Ingrid Farrington

I am very impressed with VIP Cars since I first discovered them through online search in 2017........
Service is always great and Adam Smith today went beyond to help me secure a new booking.


Ms Rika Yonezawa

Amy responded me promptly and was very helpful.
Online booking was simple, no complications.

Thank you!

Online service

Hassan Alsaffar

Vipcars Online service is very easy and not complicated, any one can book online because the steps is very simple

Reasonable offers


Reasonable offers. Great online support via chat. Fast booking process.


Mr Paolo Gatti


Very well done

Itzhak Yuli

VIPcars were extremely flexible and helpful responding to my need to change my pickup location, while leaving the return spot with no extra charge.
Very well done.

I dealt with Garry on the Live Support


I dealt with Garry on the Live Support. He was extremely helpful and patient with me even though I was giving him a tough time with difficult questions. He got my business in the end. Very professional!

Very effective team

Ana Dias

Very effective team. Quick answers and quick sorting problems/situations. Nothing negative to say.

5 Stars


Excellent website, no trouble making booking and would have no hesitation of using this company again

Very helpful Chat

Mrs Gruessing

Very helpful Chat. So ist was easy for me to make my reservation.

incredible price and TOP Service.

Mario Vietti

incredible price and TOP Service.

I am renting an entry level car and feel pampered as if I was Renting Buckingham Palace for two years ! ;)

Very fast, responsive chatline.

Thank you, this is Customer Super-care !


Kam Chuen Jonathan CHU

fast confirm

Excellent customer service!

D Barradas

I had to change my reservation details at the last minute due to a missed flight. The customer service representative was extremely helpful and accommodating with the change.

Excellent on line booking service

Mrs Kim Barker

Excellent on line booking service. We lost connection to the internet while paying, so called the agency who were very helpful and continued to complete the booking with us. The could also deliver the car to us which was about an hour away, which is excellent. Amy was helping us and has responded very well to our email questions. Thank you Amy

However, we originally used the instant messaging service as we wanted the car for a month and to drop it off in another destination but the lady responding said this was not possible. We said it was possible according to their website. She asked us to send the link to show this, which I did, but she then disappeared on line!

The car is due to be delivered tomorrow so I can not comment on the quality at this time.

Very quick and easy


Very quick and easy. Description in the website is clear and straight forward. We just need to pay a deposit for our selection and our reservation is done.

5 stars

Zvi Pincus

Good price, good customer service. Friendly online chat


Matthieu Vachez

quick, cheap, all good

Excellent customer service

Mr Y Muharremi

Excellent customer service & very easy to book on line and very helpful members of staff. Prices are very reasonable too. I would recommend to anyone that wants to rent a car to check the VIPCARS.COM


Kwok Kit Ho

easy and good

Booking process review


Booking process review.

This is my first time using VIP Cars and as far as the booking process is concerned, this is a 5/5 for me. User friendly website, decent rates (much cheaper than booking direct with the car hire companies) + excellent and very responsive customer service. I also like the fact that my reservation was confirmed immediately which is not the case for most car rental websites, there is often a 48 hour time frame for the car rental company to confirm the availability of the car)
There are so many car rental websites out there that it was difficult to make a choice but I am glad I have picked VIP Cars so far!! Highly recommended.

Booking process review

Roman Pogacar

Online booking process is simple, transparent and fair. I expect the same experience with rental service too.


Gabriella Amanda

I would recommend this company to anyone

Great help!


Great help! The car we booked online wasn't available anymore, but this team helped us out great!

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