Recensioni di VIP Cars

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Le Recensioni dei nostri Clienti

Great experience with VIP CARS!

Maria Gribbe

Great experience with VIP CARS!! Everything worked out amazing and they have great Rates! Can definitely recommend using VIP CARS!

Thanks to the VIP Cars Representative

Mr Mark Stecher

The VIP Cars representative quickly put my mind at ease and addressed each one of my concerns in adjusting the reservation.

Thanks VIP cars - Good customer service

Mohammed Aljama

Thanks VIP cars,

I had a problem with my reservation but your customer service was understanding and solved my issue quickly. I really appreciate it.

Great service 👍👍

Elizabeth Glock

Very nice, professional assistance.
I can highly recommend !

Superb service!!

Amie Consterdine-Adams

Superb service! All information provided straight away and additional personal emails improving our car that we had originally bought. All information clear and completed straight away with no issues. I travel a lot and the best car hire service i have used so far! Amie

I have made twice reservations with…

Noor Alhakami

I have made twice reservations with them till now and i did not face any problems with them ، they are very good campany and one of the best car rental campany i ever deal with and their team is very helpful and friendly and always respond to me fast either by phone call or on whatsapp and they always help me with my reservation

I thank them a lot and I really recommend them to all of you 👍

very good service

Saqib Rana

very good service, call agent is very helping and understand quickly your request.

very good

יובל ליבלינג

Service was fast and efficient

Required to change drop off time and…

Iqubal Qureshi

Required to change drop off time and talking to Justin to alter time and it was plain sailing. Very professional and polite. All I can say is thanks.

Me David was really helpful and…

Atif Baloch

Me David was really helpful and professional, his conversation skills are excellent and he knows how to deal with costumers. I am booking three car rentals after talking to him . Thanks David to remove all the fears from my mind .

Very professional experts.

Hayden Knox-Smith

Very professional experts, booking was easy and quick to get confirmation.
Personal attention from the staff to all the queries was exceptional if they did not know the answer they would research and call you with the results by phone. Have not yet experienced the pickup or drop off but the booking was first class and I would recommend this company to anyone.

Excellent service

Marcin Bańbura

Excellent service. Friendly representatives, they help you with everything. I've got o good deal! And thank you so much, David!

Excellent

Roman Neczli

Excellent service and car new LANDROVER sport

Help

Cemre Alpsoy

They are so interested with customers

David was real helpful with my…

Andres

David was real helpful with my inquiries. I see that your company does have efficient employees. I will refer you in the future to other customers.

Thank you

Yasser Mohammed

Thanks for all thing

Good price

Michaela Lagronová

Good price, excellent customer service.

Very nice and professional customer…

Skyhawk

Very nice and professional customer support help. Well communication in answering all questions related to booking and car inquiries. Fully trusted!

Just did a reservation with…

Mischa van Brandwijk

Just did a reservation with Usacarsrental. excellent service delivered by Justin Jones. Hope the process at the National counter in San Francisco will be as smooth a reserving the car .

The agent that took my call was…Matthew

Frederico Schnepf

The agent that took my call was extremely professional and friendly!
He was able to solve all my questions and even add suggestions to help make the booking easier!
Thanks to his engagement I rate this booking a top score!

Thank you vip card

kifah najem

It is my first time dealing with vip cars, and it is nice experience, I appreciate the support they are so kind and helpful.

very good service

Antonio Nazzaro

very good service, very nice guy on the phone! perfect, every time again, thanks.

easy booking

Daniel Oraseanu

I've been booking a car today and the service and chat option made it so easy, best service. No doubt ill be choosing the same next time.

I never had a great service like that!

Julia Weber

I never had a great service like that!
Naveen Roy was really kind and honest in helping me to find a good rental car. Even when my request was kind of difficult he put a lot of effort to really help me. And he did!
Thank you so much!

Helpful

Tom Wallbridge

Helpful. Personal responses.

feedback

Majed Al Masri

actually i havent booked my car yet! however, VIPCars give you a very good comparison between rental offices and gives you very good prices.
their support and online chat is excellent and informative, a big thank you to David Coverdale from the support team.

will post a second feedback after trying to book a car from them :)

Shhsihbsjoebbee

جہوكہر نہفہسہيہه نہفہسہيہه حہقہيہره

Shhsihbsjoebbee

Excellent service

Alex Piscopo

Excellent service by the customer service. Special mention Bryan who handled the various queries made efficiently. Well done

I wrote this review directly after making booking and contacting customer service

QRS Asia

I wrote this review directly after making the booking. So until now I have not yet experienced the car rental. But I want to make a review on the Customer Service of VIPCars and this is excellent. Immediately after having made the booking I had an issue which worried me and I contacted VIPCars on their chat service and although my question was not a standard question, still the representative (Martin) was there immediately and found solution for my issue. Thanks.

WOW! Great Service

Mo Suleman

WOW! Great service by Martin at VIP cars. Sorted out a complicated request I made. First class. Thank you Martin & VIP Cars

Awesome Experience!!!!!

Mr Donald Dujuan Johnson

Awesome Experience!!!!!

This is my second time booking with VIP, and it just keeps getting better. The attendant was very resourceful and didn't mind looking for extra deals to help me in a time of financial stress.(Thanks so much)


Donald Johnson

Agent tried very hard to be helpful

Bob Sullivan

Agent tried very hard to be helpful. I cannot think of anything else that he could have done. If my pickup goes as smoothly I will be delighted.

Excellent service from Keith

Mr Rohit Gulati

Excellent service from Keith. I loved the honesty, the rate reduction, the frankness with which he offered me a good deal. It was indeed a pleasure to deal with him and your company. Keep up the great work!

Great and helpful chat with the…

Stéph

Great and helpful chat with the booking. Our trip is in september and we are looking forward to driving with our rental.
We had great help with our additional questions.
Cheers, 2 Belgian girls

Super agent

Mr rawas

Super agent fast helping
Thanks a lot.

Saudi Arabia

Essam Khayat

Yes, I recomend VIP Cars. They really supported me to have the best choice with the best price.

Communication was excellent

Crets Crew

Communication was excellent. Website was easy to follow to make bookings. All reservations were quickly followed by email confirmations. Hiring a vehicle in the USA and dropping in Canada was also simple online.

Great assistance from Nancy

Robrecht

Great assistance from Nancy, she even got me an upgrade from an intermediate car to a premium class car! Even with a discount!

She called me and arranged everything for me, I couldn't have asked for a better service.

We booked a trip to Los Angeles and had…

Josef from Switzerland

We booked a trip to Los Angeles and had questions regarding child seat requirements, we adapted twice the booking dates and ask via chat for help. VIPCars client service was amazing and answering all the questions without delay or problems. Since we're from Switzerland we are gratefull to any kind of help and we enjoyed a support on a very high level. They even adapted the rental price due three months later, since we booked three months ago and price changed due to currency exchange rate (Swiss Franc to USD). Thank you VIPCars! We can fully recommend VIPCars to anyone to check it out and book through VIPCars.

Mathew was very helpful

Martha Vessi de Manzo

Mathew was very helpful and we was quick answering me my questions... very good custmer service... thanks a lot.
my ID reservation No. G89556091

Mr Garry and his service

Ammar Alshehhi

Mr. Garry helped us so much and it was an excellent experience with him and i will never confused about working with him, he's the best, i liked the service thank you so much.

Car rental booking

Olga Murga

Our contact person was taking care of our reservation at all times.
She even made calls reminding us the step to follow and she didn´t close the case until was completely sure the whole process was completed.
We are super happy with your customer assistance

La atención ha sido muy buena

JFerdi JFerdi

La atención ha sido muy buena, siempre muy cordial y responden a cualquier tipo de anomalía o modificación. Recomendables

Great

Daniel

Great service.

Justin has been excellent with all the…

Alan Flower

Justin has been excellent with all the transaction I have requested will definitely use VIP Cars again very professional thanks again

alan

no credit card for car hire

damian

i spoke with an advisor named harry he was very helpful with my query as i do not have a credit card and explained to harry about my search through a solution with alamo cars and as long as i have proof of my return round trip visit to orlando i can hire without a credit card but a security deposit on my debit card would be needed. Harry was a great help and would definitely recommend the service 5 stars from me just for the advise he helped me with. Harry your a legend.

Excellent and very helpful Staff.

Franjo V.

Excellent service. We had problem with the invoice but they where very helpful and they did great job. I will rent the car from VipCar again for sure. Thank you VipCar.

Very easy to book online

Justin Gary Crompton

Very easy to book online. Great prices and the cars are virtually brand new. Highly recommend

Great service

Muffadal

Great service, Competitive price, Sales agents were prompt in response.

There was a mistake where they booked me from wrong location but the mistake was rectified promptly.

I was facing so much difficulty to book…

Akbar Pasha

I was facing so much difficulty to book a car in Toronto Canada. But Zayn from VIP Cars Customer Care helped me. It was amazing talking to him as he took me through the whole process and explained me everything in brief.

Thank you so much Zayn. You deserve a big pat on the back I really appreciate your help.

Erick

Mr Essam Aloqiel

Erick
Thank you for your generosity, good attitude and quick response

helpful

Mr Othman Altambakti

helpful feedback

New Orleans car hire.

Mr Coyle

Easy process. Good deal. Good pickup and drop off. Jennifer was 6 star. Thank you.

No Problem

Kenny

My booking was changed quickly and efficiently 👍😊

Zayn The Proplem Solver :)

Ihab Zahreddin

Zayn The Proplem Solver :)
Zayn solved our issue directly.
Prompt support from his side.
Sure he deserves more than 5 stars.

Kiara was a Godsend

Sonia M Palacios

Kiara was a Godsend! She was very patient and helpful and even called us back with an offer.

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