As a Korean, it was not easy to make a reservation online. During the reservation process, I couldn't pay, so I couldn't proceed further. At this time, the manager (Victor Garcia) called me directly and took care of the problem. After reassuring me so kindly, he helped me finish the process. Thank you very much.
Soon Woong KIM
2023-01-25 11:57:27
Cyrus and Roy rocks
5
Cyrus and Roy rocks ! very polite and friendly. They are trying to make the best for their customers.
I think this high level service makes it easily in my Top 5.
But getting a car is another issue.
Serkan Dogan
2023-01-26 04:21:52
Clear advises and quick answer returns.
5
Online services for my renting inquires are pretty much clear advises againt for my demanded car renting.
Quick answer back to us for my questions and We appreciated for their kind servises. Thanks.
Daniel C
2023-01-27 01:12:08
100% accommodating and respectful !!
5
I was treated with complete respect and professionalism. Your Agent " Oscar" went above and beyond to help me with my concerns and saved me from cancelling my reservation. Thank you and I hope all of your agents treat customers as Oscar has treated me. THANK YOU !!!!
Peggy Mocny
2023-01-24 09:53:34
Exprerience
5
Car in good condition A+ as i order automatic with usb to hear music
Also staff was good after he pick me up very helpfull and on time to give the car back
Only problem is i want the man who comes to pick me up call me on phone to tell me where he waits me or wait me in airport with a sign of my name
Iraklis Lagoudakis
2023-01-22 01:44:02
amedding my reservation
5
When I explain to the customer rep what I wanted to do with my reservation on a future trip he was polite and very professional in taking care of it. It was a pleasure having someone who explains and helps you out to the end. Thanks Martin
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