VIP Cars Beoordelingen


Op basis van de 3057 recensies. Zie een aantal van deze recensies hier.

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Onze Klant Recensies

ottima esperienza

quartapelle vincenzo

ottima esperienza.
macchina perfetta e veloci operazioni di presa è restituzione.

The best price and customer services.


They provide you with the best price for rental car and you could modify, change or cancel your reservation anytime you want. VipCars customer services support beyond what they should and they are available 24/7.

Wonderful and professional

Bandar Mohammed

The service is more than wonderful and professional and prices are lower than other companies I advise dealing with them

Professional and Kind

Magda Emil

I want to thank Martin for his help to rent a good car. He is professional and replied me quickly. So kind support. He is so helpful.

Great experience

George Havelka

Great experience. Had a wonderful car. Easy check in and check out. Good customer service

Martin friendly and professional employee

Karine Malacan

I had a problem with my booking (error in the dates mentioned) and Martin has provided me with a prompt and efficient reply. He has successfully addressed my request and I thank him for his professionalism.

Helpful Online

An Shun Wang

Book at this website and ask some questions from their online message, Christy is very nice and helpful.

Erick the customer service agent


Erick the customer service agent on Live chat was excellent and answered all my queries promptly and helped me greatly and offered alternatives.


Monica Neves

Excelent service for reservation

Scarlett was very helpful 🙂

Luke McCreary

Scarlett was very helpful in changing my supplier the day before my booking. Taken a lot of stress off me just before I travel. Thank you!

Had some trouble paying due to a block…

Ingrid Miller

Had some trouble paying due to a block from the bank. With some help from the nice young man on the chat support everything was fixed in a blink of an eye. Thank You Matthew



Great service. Highly recommended.

I had no problems at all with Jenny the…

Mike Klinkenberg

I had no problems at all with Jenny the lady with whom I had an online chat followed by a telephone conversation. However I am concerned that the confirmation voucher includes the agreed price but does not confirm what is included in the price such as insurances with no excess and the additional driver. I would expect these to be clearly detailed.

Updated from three to four star as I have now received updated confirmation voucher setting out inclusions. Would have been five stars if the first voucher had set out the inclusions without my having to make a further call. Will update to five stars once the pick-up and drop-off of the car has been effected without any problems.

La atencion de Erick via chat fue…

Mr Marcelo Silenzi

La atencion de Erick via chat fue excelente y nos decidió por tomar el alquiler.
Felicitaciones por la buena atención

Reservation changes

Douglas Giorgio

I had made reservations several weeks ago . I needed to make minor changes. Zane was very efficient, thorough and professional. I shall keep his telephone number as I am certain he will help in anyway needed.

Always kind and helpful

Mr Fernando Alamos

I got some doubt during the reservation process and everything was kindly explained and clarified.

Great service

Ana Capela

They were very professional with regards to the booking.



Thanks for the staff who helped me to modify my booking request. Most importantly understand my needs and propose alternatives.

Excellent service

Caren Eckrich

Excellent service - couldn't find my booking - they responded via whatsapp - very helpful

Great Service

Mr William Jones

Great Service. Thankyou

We have had a problem with booking

Petra Neumann

We have had a problem with booking, but we got help from Bryan with live chat and our problem was quickly solved.

really helpful

Philip Royal

really helpful! great customer service!

So helpful

Sarju Dodhia

So helpful in resending a voucher I had lost.
Thanks Zayn


Roddy Conway

Good service. Thanks

Prompt response thru whatsapp

tiny then

Recommended platform to get best deal for
Car rental. And fast response thru whatsapp. Unfortunately there was no reply on queries sent thru email.
If you need to change pick up time, suggested you to call the car rental company directly.
I was told there was charge of 20 usd if i wish to change pick up time which was waived off at the end.
When i reached the rental front desk, i was told the car has been reserved and i can collect any time before they close.



Came to the site via Skyscanner, best offer, easy to use side, clear pricing.

Great attendant

Estela Regulle

Mathew answered me very well, clarified all my doubts clearly and was very cordial. great attendant.

Best Among The Rest

An Shun Wang

I booked because the price is lower than other rental company, and very easy not complicated

Good company

Eliza Piotrowska

Good company! Hope the car will be as nice as the employer on the phone :)


Jacques Lagourg


Great Customer Service!!!


Mixed up the dates when I booked and it took less than 5 mins to rectify when I called and spoke to a customer rep.

Great service

George Havelka

My husband and I sent to the Bordeaux train station to pick up a car only to find out out that I had mistakenly entered the wrong dates on the reservation. We called customer service and the agent was incredibly helpful and kind. Within a short time, we had a new rental carat the same price and were on the way.


Mickaël Girardet

Excellent. Vert good support. Mickaël

So far

Alejandra Cruz

So far, this has been a great experience!
Garry has been really helpfull and patient.
I feel happy and excited!
Thanks a lot!
Alejandra Cruz

Ottima assistenza via chat per la scelta dell'auto

Giulio Regosa

Ho appena fatto una prenotazione di 8 giorni da JFK, new York e ho avuto il piacere di relazionarmi con Garry, in chat, che mi ha chiarito alcuni aspetti relativi al noleggio e mi ha proposto un'offerta più interessante di ciò che avevo in mente. Non ho potuto rifiutare. Unico difetto: sul voucher di noleggio non sono chiare le assicurazioni comprese nel noleggio. Dovrebbero scriverlo meglio. Finora, l'assistenza alla vendita è stata veloce e cortese. Spero, e l'ho fatto presente a Garry, che in fase di ritiro non ci siano sorprese sulle coperture assicurative previste.

Christy fue una excelente guía en mi…


Christy fue una excelente guía en mi reserva. Muy amablemente ha respondido cada pregunta con profesionalismo. Muchas gracias

First time user of this company

Barry Wimsett

First time user of this company - my questions were answered and I feel happy with the information given
I will be picking the hire car up in August - so I hope all goes smoothly

Great Attention

Javier Chab

They have all chanels open to solve your questions. Answering by web and whatsapp simultaneously.
Very good atention.

Very helpful and friendly service


Very helpful and friendly service, Garry went above and beyond to assist me with my booking. Highly recommend!

very good service

ורד גוטוירט

brian was very nice and helpful

My experience

Paul Ferron

Very satisfied with the professionalism and the service.

Matt was very helpful and answered…


Matt was very helpful and answered every question I had, it was a very smooth and easy transaction being on the other side of the world. Definitely would recommend to other people.

the staff and company is great.

Ms Wojciech Ratynski

everything was great.
they propose me better car for the same price , becouse the car what we rent was not aveilable in this time.
the staff was very nice and if we dont understood something they send email in your language to help you in renting your car.

I dealt with Gary at VIP

Ash Bonamis

I dealt with Gary at VIP. He was amazing and a great help with patience and fantastic customer service. I completely recommend VIP and ask for Gary. You won't be disappointed.

I can only recommend…


I can only recommend especially Matthew who went above and beyond to ensure my booking was exactly what I required. He kept in constant contact with me regarding my booking and I am really looking forward to picking up my car when I arrive in the USA on holidays.

Straight forward booking system

Mrs Rachel Hauley

Straight forward booking system. Gave the best deal around & on speaking with the chat service was given a deal that included additional extras. For such a big group of us travelling it is great to know we were in safe hands. Once we booked I had a few questions that I went to chat with Matthew who answered these all with ease & helped a great deal. Would thoroughly recommend this company so far!


Vulnet Rustemi

She was helpful and ready for looking forward to answer everything I asked for. Thanks

Excellent service

alen domazet

The service is truly the best I have experienced so far.

I am really happy for the Zayn

Adam Masek

I am really happy for the Zayn. He helped me with everything. He explained me everything about my situation. I mean... i wanted to change my reservation car for the new one. And Zayn helped me with that. And made everything instead of me. I had a lot of questions and he answered me quickly fo everyone. Thank you zayn so much!!!!!!

Very patient staff.


Very patient staff.
High Flexibility in changing booking.

5 Star

Michael Pike

5 Star polite, quick service good prices

live chat

Yoshiyasu Oba

I could change my reservation smoothly via live chat with a nice officer, big help.

Simply an amazing service led by Joseph Morgan

Abdullah Almulhim

Simply an amazing service led by a professional person; namely by Mr. Joseph Morgan. I'd like to wholeheartedly thank him for sorting things out in a very dedicated professional manner.I, with no hesitation, would recommend your respected company to other people. The promptness and accuracy that I experienced through Mr. Joseph was top-notch and worth praising.
Thank you.

Kind Regards;
Abdullah M. Almulhim


Mrs Claire Gauthier

Excellent Service and very profesionnal!

Great Service

Mr Antonio Aizpun

Great Service! Thanks!

Best service

Franjo V.

Best service. Best price. Five star job.

I have just booked car rental for…

Lorna O'rourke

I have just booked car rental for Jordan next week. I had numerous queries and Mathew on live chat was extremely helpful and answered all queries I had prior to making my booking.

I recommend to everyone .


You can found the best rates. Second time i rent car from this platform . Personal , are very kind , fast answer and asistance .
Also i canceled one reservatiin and in few hour the money was back in my acount .
Good job . Keep in that way .

Car rental


Mathew, thank you so much for your help in booking this car, you have been super helpful and it was a pleasure dealing with you, wish more agent would be as nice as you are.
You made my day :-)

So far Booking running smoothly, Thank You Agent Erick


So far Booking running smoothly, the agent Erick have tried all his best to get me a better deal which are available being we needed the car at the most busier holiday season in Malta. I do believe that we have the last cheap hire car in the whole island :)

Excellent Service

Mahiuddin Ahad

Excellent Service, will be happy to recommend to friends and family

I was in La looking for a car to hire


I was in La looking for a car to hire. I went direct to the car hire company where I was being quoted £500+ wasn’t sure about 3rd party site. It was well worth it going through vip cost me £300 easy process ! Highly recommend

Mi experiencia fue muy buena por que:

Julio César Acosta Sepúlveda

Mi experiencia fue muy buena por que:
Fue el mejor precio según la gama de vehículo escogido con otros oferentes.
Fue fácil
y la atención fue efectiva.

Thank you so much

Mr Giampiero Di Stefano

The chat was perfect thank you so much for the help.

Great hiring experience in Thailand


I had booked a Mitsubishi Pajero Sport in Bangkok as well as Phuket in March, 2019. For Bangkok, I was pleasantly upgraded to a brand new Fortuner, while for Phuket, it was the Pajero Sport itself. We were 6 friends and all of us had a great ride for 7 days in these cars. I had a very good experience of hiring the cars through Vipcars, which was much cheaper than the direct agency and would recommend it to everyone. Vipcars do have a dedicated customer service and I did get assistance with my initial doubts on the booking. I look forward to hiring from Vipcars in the future as well.

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