Verified Customer Experiences

Why Travellers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the highly rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 74181 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 104K+ More

Used VIP a few times now. Always hassle free with a large selection of cars from various operators. Could do with some refining of their app (so it can see the person as well as having to use the booking ref:).

Dave Jenkins

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Check out why VIP Cars is rated excellent on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Just had an online chat with Bella

Just had an online chat with Bella. She answered my questions and helped out with my booking very patiently. Hoping the next part of picking up my r ...

Melanie Parks

2 hours ago

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Great customer service

Great customer service

Alex

5 hours ago

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easy process

easy process

Doug C

8 hours ago

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Good

Good, very good

SIMONE ROMANO

9 hours ago

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Easy booking process and very good…

Easy booking process and very good offer.

Rahela Liebkopf

9 hours ago

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Easy booking

Easy booking

Simon Cook

10 hours ago

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Very helpful assistance from Dan

I have been talking with Dan to clarify the options on my upcoming rental car booking. He has been most helpful in looking into this for me to sort th ...

Donna Jameson

17 hours ago

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Positive Feedback

Everything was great. Whenever we had questions, they were always very friendly and helpful.

Daria

22 hours ago

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Easy to navigate

Easy to navigate

Jo

23 hours ago

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Clear and smooth

Clear and smooth

Nick Zannella

1 day ago

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Facilidade na reserva

Facilidade na reserva

Carlos Pólvora

1 day ago

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Great experience such an easy service…

Great experience such an easy service and top class

padraig keane

1 day ago

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Seemed quick and efficient

Seemed quickand efficient

Andy

1 day ago

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Very helpful agent

Very helpful agent, quick and effective - ancil Kay

RR

2 days ago

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Very fast response!

Very fast response!! You are amazing!

Dor Cohen

2 days ago

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Very good

Very good service

Ferdi Tasdelen

2 days ago

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Good

Very good service

Mr Morris

2 days ago

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Easy

Easy reserved

Trong Jarruwat

2 days ago

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Positive

+ broad choices + good prices - annoying insurance rcommendation One reason we've booked again with VIPcars is that their customer care really suppor ...

Ruedi

2 days ago

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Very easy pick-up and drop-off

Very easy pick-up and drop-off, friendly staff, good service!

Velizar Agopyan

2 days ago

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Great process so far

Great process so far. Hopefully the rest of the rental will be as good.

Mr Gary Parsons

3 days ago

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Ottimo service

Ottimo service

Templeton Invest

3 days ago

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if everything is great and the health…

if everything is great and the helpdesk, they are good and Mr Michelle he’s good thank you very much for what you help me thank you

jamal sweedan

3 days ago

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Trip to Edinburgh

Easy to navigate

Paul Willis

3 days ago

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Customer Reviews on Google

See what real customers are saying on Google, a global platform for authentic ratings and honest feedback.

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

3 months ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

3 months ago

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

3 months ago

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

5 months ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

7 months ago

very easy online booking, prompt pick up by shuttle at the airport, Great staff easy communication.Very reasonably priced

steve short

in the last week

michel Dumay

in the last week

I had an issue with my booking due to a small mistake in my email address. The support team was extremely professional, patient, and kind. They quickl ...

Yassine Charif

a week ago

I will definitely partner with this company for my future vocational and business travels. They guaranteed efficient process, great service, the car w ...

Khalid Jeanbaptiste

a week ago

Excellent service from start to finish! The car was clean, comfortable, and in perfect condition. The staff was very friendly and helpful, making the ...

Emir

a week ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

2 weeks ago

I wanted to hire a van for a day and saw one online. The van was perfect but had limited mileage. Called up and had the lovely Carol Hope. Genuinely s ...

Maria Chowdhury

a month ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travellers.

  • Easy Booking Process
  • Competitive Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Book your car hire today and see for yourself why travellers across the UK (from London to Manchester, Edinburgh to Birmingham) and globally choose VIP Cars. Experience a smooth booking journey from start to finish, with customer support you can count on.

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