Verified Customer Experiences

Why Travellers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the highly rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.5/5 based on 76644 reviews

Google Rating

4.6

Happy Customers

user-1 user-2 user-3 user-4 107K+ More

My experience with VIP Cars has been very positive so far. Even when we had to make a change to our booking, the customer service team supported us very well. The employee who assisted us was very professional and helpful. We are very satisfied with the service.

René P.

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Check out why VIP Cars is rated excellent on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Great simple & easy

Great simple & easy

Adam Jones

26 minutes ago

Invited

Straightforward information

Straightforward information, no hang-ups...

Frederick Blesse

2 hours ago

Invited

Easy rentsl

Ease of use, easy to book.

Georgia Abernathy

2 hours ago

Invited

From pick up to drop off it was a great…

From pick up to drop off it was a great experience. I’ve hire many cars in the past but the Spanish crew in Marbella and Malaga were exceptional. Wort ...

Mr Chris Oxley

3 hours ago

Invited

Easy process and good prices.

Easy process and good prices.

DAVID MAPSTONE

3 hours ago

Invited

Easy booking and great price

Found the best price and booking was easy

Steve Long

5 hours ago

Invited

Easy to understand and follow and easy…

Easy to understand and follow and easy to book. Best prices.

Sean Simington

5 hours ago

Invited

Excellent support and quick resolution!

I would like to thank the VIP Cars team for their professionalism and prompt assistance! The customer support is fast, clear, and truly helpful in re ...

Oleksandr Yakovliev

5 hours ago

Invited

Straight forward and easy to book

Straight forward and easy to book

Paul

5 hours ago

Invited

EASY BOOKING

EASY BOOKING. BUT LET US SEE THE SERVICE WHEN i GET THE CAR!

Jean - Luc

6 hours ago

Invited

Amazing very good service

Amazing very good service

Susana Silva

6 hours ago

Invited

was easy

was easy. tks

Artur Shoyhet

7 hours ago

Invited

very good customer service

very good customer service, wrote my email wrong … they fixed it within seconds

Lazaros Doris

8 hours ago

Invited

Thank you for your help it was very…

Thank you for your help it was very helpful you very kind

Muhammad Hussein

10 hours ago

Invited

very simple and easy

very simple and easy

Graham

11 hours ago

Invited

Thank you very much

Thank you very much

whgp

11 hours ago

Invited

Evrythin gi sgood. Quick and easy.

Evrythin gi sgood.

Zekeriye Hazirbulan

13 hours ago

Invited

Great

Great easy to book

Jacqueline Batcheler

13 hours ago

Invited

very good very easy very fast

very good very easy very fast

KAMAL ALSHAIKH

14 hours ago

Invited

Good Collection of cars

Well priced and good collection. Site navigation is also good

Hamza Burhani

14 hours ago

Invited

All information was accessible

All information was accessible. The choice of vehicle to meet our needs was excellent and what made it even better is that we are able to pick up in A ...

Con Vicissitude

14 hours ago

Invited

High flexibility, high satisfaction.

My experience with VIP Cars has been very positive so far. Even when we had to make a change to our booking, the customer service team supported us ve ...

René P.

15 hours ago

Invited

All went through smoothly

All went through smoothly. I presume picking up the car will be just as smooth.

Anthony Grennell

15 hours ago

Invited

Easy to book.

Easy to book.

Mario Mastrocola

17 hours ago

See More Reviews

Customer Reviews on Google

See what real customers are saying on Google, a global platform for authentic ratings and honest feedback.

Easy to find a good deal, an excellent price and a quick booking process. Would have been 5 stars if they hadn't kept pushing the additional insurance ...

Kevin Walsh

a month ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

3 months ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

3 months ago

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

3 months ago

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

5 months ago

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

5 months ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

7 months ago

very easy online booking, prompt pick up by shuttle at the airport, Great staff easy communication.Very reasonably priced

steve short

in the last week

michel Dumay

in the last week

I had an issue with my booking due to a small mistake in my email address. The support team was extremely professional, patient, and kind. They quickl ...

Yassine Charif

a week ago

I will definitely partner with this company for my future vocational and business travels. They guaranteed efficient process, great service, the car w ...

Khalid Jeanbaptiste

a week ago

Excellent service from start to finish! The car was clean, comfortable, and in perfect condition. The staff was very friendly and helpful, making the ...

Emir

a week ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

2 weeks ago

I wanted to hire a van for a day and saw one online. The van was perfect but had limited mileage. Called up and had the lovely Carol Hope. Genuinely s ...

Maria Chowdhury

a month ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travellers.

  • Easy Booking Process
  • Competitive Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Book your car hire today and see for yourself why travellers across the UK (from London to Manchester, Edinburgh to Birmingham) and globally choose VIP Cars. Experience a smooth booking journey from start to finish, with customer support you can count on.

Book with US