Verified Customer Experiences

Why Travellers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the highly rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 71901 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 101K+ More

Great customer service, provided a wrong email during my booking and it was sorted within minutes

Valentina Knez

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Check out why VIP Cars is rated excellent on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Car hire

I had a query about a hire car. I was able to live chat with a customer service representative. She cleared my problem in a few minutes. She was very ...

Diane

2 hours ago

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superfast a1

superfast a1

Neil

7 hours ago

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Bulgaria

It was goood

Dimitar Deltchev

9 hours ago

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Great Service

Good Value, Terminal Pickup

Mr R Mussa

9 hours ago

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Quick and easy

Quick and easy to book with useful filters

Debbie Rodgers

11 hours ago

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Good choice of cars

Good choice of cars, and better outside business hours. Great pricing. Convenient delivery.

Samir

16 hours ago

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Great so far

Great so far

Victor Davidson

16 hours ago

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Asked a question via the chat line and…

Asked a question via the chat line and received a prompt and succinct answer.

TCon

19 hours ago

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Booking was easy ,

Booking was easy ,

Babur Hussain

1 day ago

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great experience

great experience

Pieter Swanepoel

1 day ago

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Quick and efficient!!!

Quick and efficient!!!

S A

1 day ago

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Great customer service

Great customer service, provided a wrong email during my booking and it was sorted within minutes

Valentina Knez

2 days ago

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good price and easy

good price and easy

Yitzchak Bayles

2 days ago

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Fast and fine booking

Fast and fine booking

Ivo Burkovič

2 days ago

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Car hire

Very simple to book

Laura Southern

2 days ago

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very easy very fast every thing is good

very easy very fast every thing is good

KAMAL ALSHAIKH

2 days ago

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Haven't picked the car up yet but just…

Haven't picked the car up yet but just contacted their Live Chat and got all my issues dealt with by Lily instantly. No wait, no chat bot, just a ve ...

Graeme

2 days ago

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Very good

Very good, every time

DarenPratley

2 days ago

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Well Satisfied

Easy booking service

Ali Qassim

2 days ago

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Order quickly andamazing securely

Order quickly and securely

Fahad Alghamdi

3 days ago

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Very easy booking process

Very easy booking process

Harrie Llewellyn

3 days ago

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good price and nice font for aged

good price and nuce font for aged

Thomas Dickey

3 days ago

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I needed to make an alteration to my…

I needed to make an alteration to my booking and VIPCars live chat facility was excellent. This was the first time I had booked with VIPCars. based o ...

Paul Stanley

3 days ago

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Quick and good offer

Quick and good offer

Lindsay Hall

3 days ago

See More Reviews

Customer Reviews on Google

See what real customers are saying on Google, a global platform for authentic ratings and honest feedback.

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travellers.

  • Easy Booking Process
  • Competitive Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Book your car hire today and see for yourself why travellers across the UK (from London to Manchester, Edinburgh to Birmingham) and globally choose VIP Cars. Experience a smooth booking journey from start to finish, with customer support you can count on.

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