Verified Customer Experiences

Why Travellers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the highly rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.5/5 based on 78355 reviews

Google Rating

4.6

Happy Customers

user-1 user-2 user-3 user-4 109K+ More

I needed to cancel a reservation I made online. Was able to get to a live chat agent quickly and they resolved my issue.

Becky Nyren

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Check out why VIP Cars is rated excellent on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Excellent Customer Service!

I had a great experience working with Bella Collins today. She was incredibly helpful, professional, and patient throughout the entire process. Bella ...

Mohanraj Sivamani

3 hours ago

Invited

booking process

booking process easy

Darrell Lipman

4 hours ago

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Very quick and easy

Very quick and easy

Dean Long

5 hours ago

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Easy and quick

Easy and quick

Esa Pirttijarvi

6 hours ago

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My Son found this rental car for me and…

My Son found this rental car for me and I booked it! Computer Easy and friendly.

Donald

8 hours ago

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VERY EASY TO BOOK

VERY EASY TO BOOK

M J

10 hours ago

Invited

Easy reservation

Easy reservation

SUNGHEE LEE

10 hours ago

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We were having trouble cancelling our…

We were having trouble cancelling our rental car insurance until Kathy joined the live chat. Within seconds it was actioned. Great customer service Ka ...

Paul Hunt

11 hours ago

Invited

i got all the answers i need

i got all the answers i need

Israel Cohen

11 hours ago

Invited

Perfect service in Munich

Perfect service in Munich

Hakan Aliyazicioglu

12 hours ago

Invited

Inexpensive

Inexpensive, easy to book

PETER

14 hours ago

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It was easy to follow instructions

It was easy to follow instructions

Wayne Broadmore

18 hours ago

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It was fast and easy to complete.

It was fast and easy to complete.

Viktor Lasmarias

19 hours ago

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Excellent service from VIP Cars

Excellent service from VIP Cars. Nathan responded very quickly and was attentive throughout the process, making sure my drop-off time was updated and ...

Bruno Ramos

19 hours ago

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Easy to work with

Easy to work with

Joseph Bryant

23 hours ago

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RENTAL ASSISTANCE

THE NIGHT BEFORE I WAS SCHEDULED TO LEAVE ON MY TRIP , I PULLED UP MY VOUCHER AND REALIZED THAT MY PICKUP TIME WAS INCORRECT- I WENT ONLINE TO SEE IF ...

Lisa Neltner

23 hours ago

Invited

It was good thanks

It was good thanks

Roy Thomas

1 day ago

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easy to book

easy to book

sebastian

1 day ago

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Everything went smoothly

Everything went smoothly. Car was ready on time. Communication was great. They were substantially cheaper than other companies.

JR

1 day ago

Invited

very very easy to use

very very easy to use

James

1 day ago

Invited

easy and clear

easy and clear

Abdallah

1 day ago

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Cars

Easy, efficient

Michael Humphreys F

1 day ago

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Seem reasonable prive

Seem reasonable prive

SOO PING CHU

1 day ago

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Fast and easy

Fast and easy

Stephen Stein

1 day ago

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Customer Reviews on Google

See what real customers are saying on Google, a global platform for authentic ratings and honest feedback.

reached out to Dan via live chat at 1:45am UK time, and I honestly wasn’t expecting such a quick and helpful response! He went above and beyond to hel ...

Foysol Tanvir

a week ago

Easy to find a good deal, an excellent price and a quick booking process. Would have been 5 stars if they hadn't kept pushing the additional insurance ...

Kevin Walsh

a month ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

3 months ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

3 months ago

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

3 months ago

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

5 months ago

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

5 months ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

7 months ago

very easy online booking, prompt pick up by shuttle at the airport, Great staff easy communication.Very reasonably priced

steve short

in the last week

michel Dumay

in the last week

I had an issue with my booking due to a small mistake in my email address. The support team was extremely professional, patient, and kind. They quickl ...

Yassine Charif

a week ago

I will definitely partner with this company for my future vocational and business travels. They guaranteed efficient process, great service, the car w ...

Khalid Jeanbaptiste

a week ago

Excellent service from start to finish! The car was clean, comfortable, and in perfect condition. The staff was very friendly and helpful, making the ...

Emir

a week ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

2 weeks ago

I wanted to hire a van for a day and saw one online. The van was perfect but had limited mileage. Called up and had the lovely Carol Hope. Genuinely s ...

Maria Chowdhury

a month ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.9/5

Read unbiased customer opinions from around the world on a trusted review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travellers.

  • Easy Booking Process
  • Competitive Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Book your car hire today and see for yourself why travellers across the UK (from London to Manchester, Edinburgh to Birmingham) and globally choose VIP Cars. Experience a smooth booking journey from start to finish, with customer support you can count on.

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