Dr Abdulqadir Alzarooni
very cooperative and very professional
Dr Abdulqadir Alzarooni
very cooperative and very professional
As far as signing up and calling to ask questions, they were 5 stars. The price was very good. I will be using the car for 21 days. I do not know yet how good they are picking us up at airport 10:30 at night , or taking us back to the airport 21 days later, but I am sure they will be very quick and professional.
Mr Mohammed Almansoori
Amy is a very good agent; the booking good and smooth. Now waiting to try the rental experience and submit another feedback
My experience with VIP cars , was excellent , I called the number from GB ,for furthered information ,and the lady was very kind ,and explained me all my question.
Thank you VIP !
No Reservation GUI is perfect but this one is close. The online chat worked well and swiftly provided me with answers to the questions that I had.
Thibault de MAXIMY
Reservation and hotline very efficient. I had to change twice my reservation in a few days all went smoothly. I did not pick up the car yet so I cannot comment on the rental but at least reservation part so far so good.
Mr Jerry Cheong
I have no complaint about the booking experience.Price offer was so good. But after the booking, I start reading reviews about the car rental company and it was below average.
so I back out from the deal.
Your company should be aware about such reviews and not giving us the false hope of getting a good deal.
I was really confused when i checked this site, the prices were really good compared to others but my confusion was related to which car suits me and what are the actual expenses while travelling from city to city (tolls etc).. so I clicked the "Chat now" option and had a chat with "Justin Jones".. this guy is very honest and professional.. he guided me and answered all my queries and I ended up booking a car before our chats actually ended..
Thanks Justin Jones.. you are a superman..!!
David was very knowledgeable, helpful and patient. I have used this company before and would recommend them to my friends.
I typed wrong email address, but you kindly phoned me even though international phone call!
Your price was the best in all search.
Thank you very much!!
The reservation was quickly and easy. unfortunately i lost the momentum, as i have waited few days before booking the car with the offer received. I hope that everything will be fine now
Very proffecional service and friendly communication, I'll definitely recommend to my friends. Assistant Mathew helped me a lot and made my day.
Mr Mohammed Alarjani
.. Superior service and excellent..
.. Speed in problem solving ..
.. I thank the company and especially the employee who contacted me and solved my problem..she's really excellent.
Garry was very kind and patient, he also supported me in my language and found a great offer for car rental for my trip. my friend garry is a perfect operator! thank you so much
Abdullatif Mohammed Issa Alfarsi
The service is excellent and the communication is perfect , also the price is very good !
Tareq Al Ghamdi
Very good deal and supportting from team of work. Thank a lot fpr Mr. Joseph.....
Payment procedure not clear for customers...
The operator who managed my enquiry was great!! She answered all my questions and then gave me a slightly reduced rate to what I had seen online. She took care of the deposit and got it all through. It was super easy.
Really Kind and Helpful , Garry is really a wonderful Person!!!! THANKS
Very easy to reserve and there were very helpful.. thank you
Mr Muhammad Bial Khan
Exceptional Phone service by Mr. David. he resolved all my queries and also changed my reservation without a grin.
Daniel Ricardo Mashud
la verdad que muy buen servicio hasta ahora
Lay Guat Vivian Au
The live customer support online was brilliant. She was very helpful and answers all my questions clearly and professionally.
I would recommend their service anytime!
Website super quick and efficient. I dealt with Justin Jones in customer service and he was extremely helpful. I 100& would recommend them.
Service is great for my requested change in car return timing which I missed putting in correctly.
They even knew my booking when I called in.
Well done! Thanks!
Wery nice staf and service I recomend this company for m y friends.
Very friendly and great service. They answer immediately to questions in a very friendly and correct way.
Customer service does really its best to give the customer the best possible solution at a very reasonable price!
Both guys in the website and the call center were kind,polit and cooperatives
Mr Abdulsalam Farea
you sell the best cars with the best price your employees are very respectful.
very helpful when website wasn't working webchat assistant identified my booking and finalised it for me
VIP cars was great!
There was a choice of cars, service was good and fast, insurance was all included. A pleasure!
Mrs Lynn Boring
I had a question which I was able to have addressed and resolved immediately through their online chat program. Very user friendly and efficient.
Dr MANSOUR ALMANSOUR
Excellent customer services and reservation, hopping the car and pick up services are going to be the same, as I rent for 35 days.
I was very happy with the service. I booked on line and received a call to confirm. I wasn't sure where to drop off to nearest office. The guy very helpful
Everything was perfect.
Car was clean and people very gently
Very easy site to use and much cheaper than going through airline
Garry has been very helpful and made it extremely easy for me to book a car for our amazing holiday
All the process was really easy and the difference in price was remarkable.
I'm happy that I reserved my car through VIPCars. It was with best rate and options. Mathew from supprt was very helpful and excellent support
Bader A Z M Alsarawi
I am very happy and happy in dealing with the company to reserve cars and Sua completion and accuracy with the employee
Dr Ali Alzahrani
really impressed with the support provided by Garry throughout the chat.
instead of making one booking I ended up making two bookings and became a loyal customer.
I will defenitly book all my future booking with this company.
I would like to express my appreciation to Roy Chan who was extremely helpful and provided me with the best option for my case.
Evil Red Smurf
Friendly, knowledgeable staff aiming to make my life easier.
Can't praise them enough!
Giulio Omar Rizki
Truly a good service always available and friendly and ready to solve any problem
Very good communication. They matched a better deal I found elsewhere.
The handling was sophisticated and the response quick to complete our request
Mr Kuno Murer
We pick up the Car in San Francisco. It was very easy and fast. Than After 3 weeks , we drop up the Car in Las Vegas. Everything was great and easy. In Fall 2018, we Rent a Car by VIP Cars again.
Wow I really had a big mess with my booking or better saying bookings. Garry really took a lot of time to help me through this and we finally made it! Thank you so much for your patience and help. 5 Stars are not enough! 🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖
Very supportive during the booking process, great service
I needed assistance and Mathew promptly assisted me and solved everything very well.
I have not picked up the car yet, but online services are the best I have never experimented renting a car. I have just recommended this company to my friends and, of course, to everybody interested of renting a car.
So helpful and was happy to assist us in anyway they could. Fantastic customer service