Excellent service. I'm a personal assistant in a big a high-tech company and my boss is very demanding with high expectation. The sales guy who helped me just made the process easy, simple and fun.and of course answered the expectations.no questions that we will use this service again.
Ayala, amdocs company
The price of the car was cheaper than other car rental companies. The transaction was really easy. I also had an issue and I contacted the live chat service & the person I spoke to resolved my issue really quickly.
I had a great experiance with the live chat. Joseph Morgan went out of his way to help me get the best deal possible and was super polite while doing so. I would decently recommend using VIPcars online chat services.
مساء الخير يا صديقي
الحقيقة انني وجدت تعامل راقي وخاصة انني لا اتحدث الانجليزية كان تعامل الموظف جدا جميل وراقي وفِي قمة السعادة وهو يقوم بخدمتي وسعى بكل امكانياته لتلبية رغبتي
لذا أقيم تعاملكم خمسه نجوم وانتم تستحقون بكل امانه وشفافية شكرا للموظف المختص وشكرا لكم علي شركتكم
I dealt with a man named Joseph. Joseph was very helpful and if had not been for him I would not have thought of driving to Indianapolis from Chicago to pick up the car I required. Let's hope it all goes smoothly when I arrive.
While surfing the internet I came across the site.
I responded and within five minutes I was already called.
Very friendly customer and especially cooperative.
The prices are very attractive.
Further processing was through the mail.
Also the mail comments were very fast.
It is highly recommended.
Until now every thing is excellent.
I hope that getting the car and the car itself is also just as good as what I've experienced so far.
I travel to Europe a lot ,but this my first online reservation for a car.
Reasonable price,perfect call center,direct responde by email.
Until now every thing is excellent,waiting my experience to your car hope to be as perfect as the online reservation.
The process for entering details of my proposed trip was very easy to follow. However, when I got to the payment page I was informed there was a problem accepting the card and suggested an alternative cards. I entered another cards details but the same problem arose. Having given up on VIP cars I was making further enquiries through another company when my phone rang and it was an operator from VIP cars. As I actually wanted to make two seperate bookings over three weeks with a one week break in between and with different pick up and drop off points, the operator said she would make enquiries which she did and phoned me back fairly quickly. Unlike some other companies VIP Cars take a small deposit on booking but the end price saving is well worth it. The price was excellent, the operator was friendly and very helpful and I couln't fault the service she gave me. Very happy and would definately use VIP Cars again.
I searched for a lot of time on the internet car rental company in America and the company that was the cheapest is VIP car company. Even though I changed dates they immediately replaced my voucher and their service is fast and amazing.
In the past and recently I used VIP Cars services for booking rental cars. I want to mention that I always got excellent and very friendly service. I can 100% recommand VIP Cars Service.
Daniel Hoshea, Elazar/Israel
I booked a car for my upcoming trip to Athens through VIPCARS who is a third party agent. I then received an email informing me that this is not a reservation and after checking with the car agency if the car is available I would receive an email with the car voucher to present upon arrival and collect the car. Minimal payment was made through credit card and the rest of the payment upon receiving thre car...I contacted VIP cars the following day through the online chat box and the lady was extremely positive and helpful...she advised me that the car I requested is not available and proposed another car of the same specification through another car rental company...although the price was more expensive than the initial quote approx EU 1450 new quote comparing with EU 1150 initial quote I was happy to confirm the car as it's still slightly below market price...I was advised about the car pick up arrangement and the lady went out of her way and called the car agency to confirm the car availability and that the car is not more than 2 years old. Her confirmation about the car being fairly new made me feel so much better as I have heard many stories about people receiving old tired cars... I received my car voucher confirmation immediately after the chat was over which was great.I look forward to my car rental experience in July...so far the VIP CARS services and booking is extremely good and I would certainly recommend them. Hopefully the car company Gold Car would fulfill the request...
Roy was extremely helpful and knowledgeable about the VIP products. I only wish I could type as fast as Roy when chatting online. Through his efforts VIP got a great Car Rental deal in place and I couldn't be happier. Roy is no doubt a credit to VIP Support and should be congratulated for his efforts. My daughter Narelle recently booked 2 cars for her family through VIP for her upcoming USA trip and was so happy she referred me to you guys. Roy got me the best deal and I will definitely be booking my future Rental Cars through VIP.
Working on behalf of my clients, I was very pleased to get in touch with Roy Chan from VIP cars. His on the ball service, has been amazing, working well with the different time zones, and urgency that my clients had to book their very specific car.
Roy has gone out of his way to make it an easy experience for me, and been great to work with.
I had such a bad experience from the company VIP sent me to, I was contacted by a William from VIP, who reversed their fee and made sure all was well. I will definitely book through them in the future. This shows what brilliant customer service VIP has!
I always shop around for the best car hire deals, and VIP Cars consistently beat all of the other online car rental brokers. When comparing prices between 4 or 5 online brokers, VIP cars can have much lower rates on the exact same cars offered by other online sites. They are my Number 1 stop whenever I need car hire in the UK and USA.
I PCS from Korea to Hawaii and tried VIPCARS and it turned out to be a great experience. Not only where they the cheapiest on the web but I had to cancel initial reservation and they were very helpful. I am now getting ready to retire and will use their service again. I shared my experience with co-workers and to others. I highly recommend their service to all.
I'm glad to rent my car with VIP CARS.
i pick up my car on las vegas and drop it in los angeles. there are free shuttle to take me to the airport.
just one point : i had additionnal fee with this rent 2 weeks after drop my car
First time booking through VIPCARS and it was great, got a good deal and also a better car than the one requested. I had some questions con my bill and their support desk was always nice and helpful. I definitely recommend it.
Generally speaking, I valuate my experiences on my further necessary involvement servicing of your service. More I need to do later on, worse is my experience.
In your case, there was no later of my services needed at all.
Easy to see the price and extras that are included. Only complaint is, it quotes the deposit in local currency but is taken out as Euros so price is a bit higher. I would recommend to friends and Family.
I have been renting cars from VIP cars for a few years, and I never had any problem; cars were always available at selected locations without any inconvenience.
A couple times that there were some small website/server problems which did not allow me to complete the reservation, I promptly received either an email or a call from the customer care service to clarify the problem and quickly complete the reservation.