Excellent and I hope to find the same attention and quality when you receive the car
Excellent and I hope to find the same attention and quality when you receive the car
That is my second experience and every thing was great
I am glad for rented a car and to recomment of course.
It's was nice and helpful so much
Thank you very much
I would like to thank you for all your assistance and excellent service!
I have used VIP Cars a number of times and have always found the support staff to be courteous - and very helpful. I continue to be impressed with the company. The pricing is also competitive. Thank You.
Excellent services and helpful staff.
Thanks a lot.
Didn't take the car yet, but the reservation process and customer care are superb 👍🏻
Thank you so much for support and soon answers to a million of questions from us! We are especially grateful to Nancy, who is lways ready to help.
The services is very excellent and fast thank you
Jennifer was very helpful and gave me a very good service.
I wanted to change the car to bigger one. Sales rep checked several other vendors in short time.
Despite not finding right one, the extra effort deserves credit.
I will use VIP in my global trips.
the service was very good and high quality , the employee was understanding and good in dealing .
the application was easy and clear , it was good to work and reserve from you .
thanks and with all the best ,
Customer Erandine perez Millan
Excellent attention, the company calls me because i cant complete my reservation on line. And give me an excellent advices!!! Thank you.
Had a little issue over booking but the support team is very active and we managed to find a solution where I got a similar booking with a slight price difference
Great service and full client's support. Thanks guys for your help and assistance
Hello, Was most pleasantly supported by your helpdesk staff Matthew, who went above and beyond my expectations of contacting the Rental Agency behind, to see a possible resolution to the issue highlighted. Whilst the Rental Agency did not accede, BUT the initiative and prompt follow-thru PLUS a call back to explain/advise me on same, was MOST appreciated. One of the finest Helpdesk experiences for me ever ! Keep it up Matthew.
Good service and follow-up.
Change in my reservation was adequatly done.
It was an exellent and fast experiance, Joseva helped us in our reservation and im happy to deal with the same company next time.
the employee was very helpful and gave me great options i would recommend that you deal with you
We have booked many times with VIP Cars and have always been very satisfied. The prices are very competitive and it has always been quick and easy. We recommend VIP Cars to anyone who is needing to book a rental car.
Angela Mary Prajantabut
Christy was exceptionally helpful and assisted with speed. I highly recommend VIP Cars.
The call me and give me a good price, and the collar (Kristy) was very kind and helpful.
We got very fast the offer of a van we needed and the rate was convenient , we also got a call from them in case we have questions for reservation .
Your service and hospitality is really good!
Looking forward for a next deal with you.
Excellent service and extremely obliging and helpful with our booking.
Website for very useful & when I had a few questions I got very quick responses via the live chat. Overall a very good experience with good customer service.
Verena from Germany
Exactly what I wanted. Perfect customer service. Thanks a lot!
Rented car to travel to the Canadian side of Niagara Falls. Very easy process and no issues.
i called them they provided me with cheaper alternative for my trip.. thanks
PEDRO PABLO DUQUE VELASQUEZ
Very helpful people, always open to listen your requirements
EXCELLENT customer service by Mr Roy Chan from VIPCARS! Spent 5hrs searching for the best deal and that's when I send an email to VIPCARS and within 1hrs 45mins, got a call from Roy, offered a discount and kind advise with a free cancellation and I am booked on my CHOICE SUV! Highly recommended. Keep up the good work!
The car I originally booked wasn't available.
After using the live chat Keith managed to secure the same model car at the same price from a different source.
Albert Van De Vyver
Very knowledgeable agent.
Solved my problem 100%
Excellent service. I'm a personal assistant in a big a high-tech company and my boss is very demanding with high expectation. The sales guy who helped me just made the process easy, simple and fun.and of course answered the expectations.no questions that we will use this service again.
Ayala, amdocs company
First of all thanks alot so much.
they managed mail traffic so perfect.
Call center helpest also perfect too.
Thankse for everything.
The price of the car was cheaper than other car rental companies. The transaction was really easy. I also had an issue and I contacted the live chat service & the person I spoke to resolved my issue really quickly.
I had a great experiance with the live chat. Joseph Morgan went out of his way to help me get the best deal possible and was super polite while doing so. I would decently recommend using VIPcars online chat services.
مساء الخير يا صديقي
الحقيقة انني وجدت تعامل راقي وخاصة انني لا اتحدث الانجليزية كان تعامل الموظف جدا جميل وراقي وفِي قمة السعادة وهو يقوم بخدمتي وسعى بكل امكانياته لتلبية رغبتي
لذا أقيم تعاملكم خمسه نجوم وانتم تستحقون بكل امانه وشفافية شكرا للموظف المختص وشكرا لكم علي شركتكم
All emails and chats were very efficient. Was able to communicate quickly and all queries were dealt with easily. Will definitely use VIP Cars again.
I dealt with a man named Joseph. Joseph was very helpful and if had not been for him I would not have thought of driving to Indianapolis from Chicago to pick up the car I required. Let's hope it all goes smoothly when I arrive.
we are arriving late. They confirmed they will wait until we pickup the car. Appreciate it. Big thanks to you!!
While surfing the internet I came across the site.
I responded and within five minutes I was already called.
Very friendly customer and especially cooperative.
The prices are very attractive.
Further processing was through the mail.
Also the mail comments were very fast.
It is highly recommended.
Until now every thing is excellent.
I hope that getting the car and the car itself is also just as good as what I've experienced so far.
I travel to Europe a lot ,but this my first online reservation for a car.
Reasonable price,perfect call center,direct responde by email.
Until now every thing is excellent,waiting my experience to your car hope to be as perfect as the online reservation.
It was very easy and simple to make my reservation. i could get a good price. I truly recommend
The price is convenient and excellent, service is also excellent.
I'm fully satisfied,when I locked the key in the car I regain them within 1 hour, very quick and comfortable drop off.
These guys found me a Chevy Suburban XL at a great rate after I couldn't find one trawling the internet. Nothing was too much trouble!
The process for entering details of my proposed trip was very easy to follow. However, when I got to the payment page I was informed there was a problem accepting the card and suggested an alternative cards. I entered another cards details but the same problem arose. Having given up on VIP cars I was making further enquiries through another company when my phone rang and it was an operator from VIP cars. As I actually wanted to make two seperate bookings over three weeks with a one week break in between and with different pick up and drop off points, the operator said she would make enquiries which she did and phoned me back fairly quickly. Unlike some other companies VIP Cars take a small deposit on booking but the end price saving is well worth it. The price was excellent, the operator was friendly and very helpful and I couln't fault the service she gave me. Very happy and would definately use VIP Cars again.
Excellent services and prices. I wouldn't want to go to others if you keep this level of services.
Customer service support was very good. They explained in detail all the charges included in the rental. Modifications in booking is very easy and website is very helpful in this regard.
I searched for a lot of time on the internet car rental company in America and the company that was the cheapest is VIP car company. Even though I changed dates they immediately replaced my voucher and their service is fast and amazing.
In the past and recently I used VIP Cars services for booking rental cars. I want to mention that I always got excellent and very friendly service. I can 100% recommand VIP Cars Service.
Daniel Hoshea, Elazar/Israel
Elie Abi Samra
I booked a car for my upcoming trip to Athens through VIPCARS who is a third party agent. I then received an email informing me that this is not a reservation and after checking with the car agency if the car is available I would receive an email with the car voucher to present upon arrival and collect the car. Minimal payment was made through credit card and the rest of the payment upon receiving thre car...I contacted VIP cars the following day through the online chat box and the lady was extremely positive and helpful...she advised me that the car I requested is not available and proposed another car of the same specification through another car rental company...although the price was more expensive than the initial quote approx EU 1450 new quote comparing with EU 1150 initial quote I was happy to confirm the car as it's still slightly below market price...I was advised about the car pick up arrangement and the lady went out of her way and called the car agency to confirm the car availability and that the car is not more than 2 years old. Her confirmation about the car being fairly new made me feel so much better as I have heard many stories about people receiving old tired cars... I received my car voucher confirmation immediately after the chat was over which was great.I look forward to my car rental experience in July...so far the VIP CARS services and booking is extremely good and I would certainly recommend them. Hopefully the car company Gold Car would fulfill the request...
Print your voucher and present at the desk, Pretty easy transaction, Love it
Roy was extremely helpful and knowledgeable about the VIP products. I only wish I could type as fast as Roy when chatting online. Through his efforts VIP got a great Car Rental deal in place and I couldn't be happier. Roy is no doubt a credit to VIP Support and should be congratulated for his efforts. My daughter Narelle recently booked 2 cars for her family through VIP for her upcoming USA trip and was so happy she referred me to you guys. Roy got me the best deal and I will definitely be booking my future Rental Cars through VIP.
hi, i started to order a car online but dident finish and then a very nice and helpfull gentelmen by the name roy called me and helped me order a car. i wanted to say thank you very much
Website was helpful and more helpful was Roy the online agent who professionally helped me and guided me to finalize my booking.
Ammar Al Dhahli
Best prices, Very safe, Quick confirmation, Excellent Customer services, fast response using Chatting. I strongly recommed this website.
Working on behalf of my clients, I was very pleased to get in touch with Roy Chan from VIP cars. His on the ball service, has been amazing, working well with the different time zones, and urgency that my clients had to book their very specific car.
Roy has gone out of his way to make it an easy experience for me, and been great to work with.
Thanks so much!
VIP Cars helped us find the perfect car for our Honeymoon. Thank you for the support Roy!!