Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 73149 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

Quick service. Dan was great. I was delayed in my travel to Italy from Switzerland and therefore the local car rental company ( greenmotion cars) cancelled my booking without any effort to even help on my pleasing. Had to make a significantly more expensive booking separately here but that is life.

Chinmay Patel

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Fast and cheap

Easy, cheap and fast

JOHN

3 minutes ago

Invited

Deven from customer care was very…

Deven from customer care was very helpful. Nevertheless the www site does not indicate the deposit amount for a car which is quite problematic.

Kasia

3 hours ago

Invited

I needed to cancel and shortly…

I needed to cancel and shortly afterwards rebook. It went seamlessly. I expected a run around.

Graham Nelson

4 hours ago

Invited

When booking the car 23 February 2026

When booking the car, the process was very easy. Due to the designated driver suddenly unable to be part of our group, I decided to give as much not ...

Colin Williams

4 hours ago

Invited

Great customer service experience

Great customer service experience! The team was quick to respond and handled my issue efficiently. They made the whole process easy and stress-free, r ...

lucap

6 hours ago

Invited

Great service and price

Great prices,easy to book, no hassle and quick to pick up and drive away the car and very helpful staff especially Omar and Sarj.

Kevin Markham

6 hours ago

Invited

Easy to book

Easy to book, still not pick up the car so I can not really comment until I finish the rental.

Charles Nyeko Lacek

6 hours ago

Invited

Wonderful experience!!!

Wonderful experience!!!

Customer

7 hours ago

Invited

Simple and easy to use

Simple and easy to use

Mr Andrew halderthay

19 hours ago

Invited

easy to navigate

easy to navigate

puppydog

19 hours ago

Invited

great support

excellent team on their support helped me with change of time, manage my booking and correcting my wrong email.Full5stars from me thanks again

sal

19 hours ago

Invited

Fast,good.cheep.

Fast,good.cheep.

Jindřich Šuk

23 hours ago

Invited

Quick and easy

Quick and easy. Prices very competative.

David M

1 day ago

Invited

Danke für die Hilfe

Danke für die Hilfe, Dan!

Savary Laurent

1 day ago

Invited

Easy and straightforward

Easy and straightforward

graham Bensley

1 day ago

Invited

all good and easy

all good and easy

Dean Millard

1 day ago

Invited

Quick service in a bad situation

Quick service. Dan was great. I was delayed in my travel to Italy from Switzerland and therefore the local car rental company ( greenmotion cars) can ...

Chinmay Patel

1 day ago

Invited

All required info provided clearly

All required info provided clearly

Rimvydas Karpavicius

1 day ago

Invited

Easy, quick, good value

Easy, quick, good value

Dominique Levet

1 day ago

Invited

The call centre agent was fantastic…

The call centre agent was fantastic went to great lengths to answer my questions even calling my back after speaking to office on the ground in Italy

Nikos Koutelidakis

1 day ago

Invited

Good customer service

Good customer service

KC

1 day ago

Invited

Good

Good Easy to use

lee

2 days ago

Invited

Easy car hire to use

Easy to use and quick 😃

Mr Knight

2 days ago

Invited

Super

This is Super

Chavdar Angelov

2 days ago

See More Reviews

Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

Book With Us