Excellent service experience, Thank you so much for help me in this time.
Excellent service experience, Thank you so much for help me in this time.
just a little probleme.....the call number is french, but people speak only english...
GUSTAVO EDUARDO JAKOWICKI TESARE
Christy fue una excelente guía en mi reserva. Muy amablemente ha respondido cada pregunta con profesionalismo. Muchas gracias
First time user of this company - my questions were answered and I feel happy with the information given
I will be picking the hire car up in August - so I hope all goes smoothly
They have all chanels open to solve your questions. Answering by web and whatsapp simultaneously.
Very good atention.
Very helpful and friendly service, Garry went above and beyond to assist me with my booking. Highly recommend!
Matt was very helpful and answered every question I had, it was a very smooth and easy transaction being on the other side of the world. Definitely would recommend to other people.
Ms Wojciech Ratynski
everything was great.
they propose me better car for the same price , becouse the car what we rent was not aveilable in this time.
the staff was very nice and if we dont understood something they send email in your language to help you in renting your car.
I dealt with Gary at VIP. He was amazing and a great help with patience and fantastic customer service. I completely recommend VIP and ask for Gary. You won't be disappointed.
I can only recommend VIPCars.com especially Matthew who went above and beyond to ensure my booking was exactly what I required. He kept in constant contact with me regarding my booking and I am really looking forward to picking up my car when I arrive in the USA on holidays.
Mrs Rachel Hauley
Straight forward booking system. Gave the best deal around & on speaking with the chat service was given a deal that included additional extras. For such a big group of us travelling it is great to know we were in safe hands. Once we booked I had a few questions that I went to chat with Matthew who answered these all with ease & helped a great deal. Would thoroughly recommend this company so far!
Twee Ming Wong
Christy was friendly and helpful in assisting me with my booking
She was helpful and ready for looking forward to answer everything I asked for. Thanks
I am really happy for the Zayn. He helped me with everything. He explained me everything about my situation. I mean... i wanted to change my reservation car for the new one. And Zayn helped me with that. And made everything instead of me. I had a lot of questions and he answered me quickly fo everyone. Thank you zayn so much!!!!!!
Excelente la atención de los operadores, rápidos y muy resolutivos.
I could change my reservation smoothly via live chat with a nice officer, big help.
Simply an amazing service led by a professional person; namely by Mr. Joseph Morgan. I'd like to wholeheartedly thank him for sorting things out in a very dedicated professional manner.I, with no hesitation, would recommend your respected company to other people. The promptness and accuracy that I experienced through Mr. Joseph was top-notch and worth praising.
Abdullah M. Almulhim
I have just booked car rental for Jordan next week. I had numerous queries and Mathew on live chat was extremely helpful and answered all queries I had prior to making my booking.
You can found the best rates. Second time i rent car from this platform . Personal , are very kind , fast answer and asistance .
Also i canceled one reservatiin and in few hour the money was back in my acount .
Good job . Keep in that way .
Mathew, thank you so much for your help in booking this car, you have been super helpful and it was a pleasure dealing with you, wish more agent would be as nice as you are.
You made my day :-)
So far Booking running smoothly, the agent Erick have tried all his best to get me a better deal which are available being we needed the car at the most busier holiday season in Malta. I do believe that we have the last cheap hire car in the whole island :)
Excellent Service, will be happy to recommend to friends and family
I was in La looking for a car to hire. I went direct to the car hire company where I was being quoted £500+ wasn’t sure about 3rd party site. It was well worth it going through vip cost me £300 easy process ! Highly recommend
Julio César Acosta Sepúlveda
Mi experiencia fue muy buena por que:
Fue el mejor precio según la gama de vehículo escogido con otros oferentes.
y la atención fue efectiva.
I had booked a Mitsubishi Pajero Sport in Bangkok as well as Phuket in March, 2019. For Bangkok, I was pleasantly upgraded to a brand new Fortuner, while for Phuket, it was the Pajero Sport itself. We were 6 friends and all of us had a great ride for 7 days in these cars. I had a very good experience of hiring the cars through Vipcars, which was much cheaper than the direct agency and would recommend it to everyone. Vipcars do have a dedicated customer service and I did get assistance with my initial doubts on the booking. I look forward to hiring from Vipcars in the future as well.
Everything’s perfect so far.
Very quick confirmation of the car rental at a very good price
Mr HASSAN ELKHATIB
MODIFY OUR BOOKING FOR CAR RENTAL IN TURKEY, COMMUNICATED WITH THEM BY WHATSAPP AND IT'S HASSLE FREE.
Arnold helped us to book our dream car!! A Jeep Wrangler
Justin was really helpful to me. He could find exactly what I needed with a fair price.
The site was clear and concise making it easy to pick a car.
Very good experience. Customer care very helpful, they have proposed a deal to me with a very good rate. Just a little mistake on the confirmation mail but immediately corrected.
Ms Ljiljana Mieseler
My English isn't so good but my rent a car reservation during a phone call was very easy.
I was most impressed with the service provided by VIPCars on my recent trip to Orlando. The paperwork provided allowed us to bypass the usual queues at the check-in desk and thus our time spent collecting the car was cut to a minimum. The car was in excellent condition and the amount of paperwork we needed to complete once we arrived was minimum - very important when we have been traveling on a transatlantic flight. When I returned the car at the end of my holiday again the paperwork and the procedure we followed was easy and efficient and the cost of the hire was clear and easy to understand. We were not subjected to any sales pitch to purchase expensive and unnecessary additional cover. I would not hesitate to use VIPCars in future.
Communication was good and fast. We had some problems with details of the reservation, but all of them were solved by vipcars support team.
Mr Alberto Reynoso
The attention from Gerry is awesome, he's very kind and professional.
Exactly as requested. Hassle free and easy to use. Would definitely recommend and use again
Good deal & customer service. Rec'd upgrade at Cranbrook Airport as vehicle boooked not available. No issues or hard sells. Customer Service picked up quickly when I rang to clarify costs. Would use again.
Have used VIPCars for couple of car rentals and they have come out brilliant price wise and service wise too.. would definitely recommend them in the future and will use them myself.
Jennifer was very helpful and I enjoyed the booking experience with a pace of mind everything was clear
Excellent service from Justin! I am a much-used booker all over the world and do not always experience such a great service.
I am extremely satisfied!
Mr Kestutis Balciunas
Best price, friendly staff, car was newer and better than ordered. What else can you wish for? Thank you, VIPCars!
Mr Abdullah Alsalem
Easy to contact through WhatsApp as they reply instantly
They also offer good prices
We started off by asking a few simple questions via WhatsApp which quickly lead to Justin providing very helpful information and helping get a booking for our needs cheaper than they had on the website. I'd highly recommend VIPCars to anyone.
Very responsive for an adjustment to my booking
quick check in at the New Orleans airport - Professional and very friendly staff - Same when bringing back the car - People took
time to ask us how it was, what we did do etc ...
Anne Marie Canavan
Very helpful resolving a question I had about my reservation. I asked about adding an additional driver to my reservation and they confirmed that it could be done free of charge (for partner or spouse) at the counter.
Very good and easy to rean a car and great prices thx so mach I advise everyone try this Company .
Absolutley excellent. I had lost my email & booking number & within no time zayn& found & resent it to me. I was really panicking & he put my mind at rest in no time.Thankyou.excellent work
Very good website, great prices and fabulous customer service who reply ever so swiftly.
Very easy booking process at a very competitive price
Mr Evangelos Christodoulou
Everything was perfect. Good car in an excellent price.