VIP Cars Reviews

Excellent

Based on 2822 reviews. See some of the reviews here.

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Our Customer Reviews

good price

Mr CHANG

good price and easy booking, hope the car has good condition.

Great experience

Medo

It's a great customer service and I got good price.
I really recommend it.

Excellent service provided

Abdulrahman Alsaleh

The service provided by Joseph was excellent.
He found me an offer that couldn’t be beated by other car rental providers.

This was great...

Nakul

This was great. Acacia from online chat was super helpful and answered all my questions patiently. I have booked a convertible and already looking forward to great trip. thanks for super easy booking process and a great team of professionals.

Good offers!

RAMONA BERTI

Good offers!
I’ll book in the future!

excellent

Mark

excellent, solved problem

Good service

Jorge Pablo

Straight to the point and resolved question quickly. Also, the page gives you loads of chances to select. A great discovery.

Finding it easy to have immediate chat…

Mohamed Mokhtar

Finding it easy to have immediate chat with one of your representative and the conversation was very helpful and information provided was very clear

Excellent customer service

Aleksandar Smilkov

Saw that the car I had booked through them is cheaper now than it was 2 weeks ago. I called them and asked if they can re-book me at the cheaper price and they did in seconds!

Setting the record straight

Peter Morgan

I was initially disappointed in seeing that after I had made my booking with card payment I was advised that there was no car available and that I was being referred to another company which was nor named.
However, after speaking with your representative Raphael, the situation was clarified and in fact I felt quite satisfied that VIP Cars was working in my best interest. It has turned out for the good. Thanks.

Spent nearly 1 hour on the phone to…

RYAN CHRYSTAL

Spent nearly 1 hour on the phone to Gary sorting out 3 individual bookings. Gary was helpful and ensured any issues were resolved even though I was making some complicated requests.

Great prices and great help

Fantastic service!

Tinus

Fantastic service!
I made an error in the reservation and Alpha went to great length to give me the car we actually wanted! GREAT!!
Advice: if you want a car in the Seychelles it is best to choose a small automatic car! Roads are often narrow en slopes can be very steep at places!
I strongly recommend Alpha cars!
Tinus vd Wouw, The Netherlands

south africa

Bruno Pozzobon

ms. Acacia help me very good ... thank again ... Bruno

Good service

Philip

Good service. Great response from all our questions and quick feedback. Will recommend to all

Excellent understanding of clients…Fantastic Service

Vinay Singh

Excellent understanding of clients needs. Very proactive and swift response understood my complicated requirement with multiple changes and different car requirements. Jennifer was very good and was able to cope up with my demanding requests frequently without any complaint. Highly recommended

Thank you very much I really enjoy…

SAMAR AHMED

Thank you very much I really enjoy using VIP cars they were very professional and always on time they also helped me to find the best offers possible I would recommend this company to anyone trying to get the best deal in car rentals with the excellent customer service.

per adesso tutto ottimo

quartapelle vincenzo

gentilissimi operatori call-center ed efficace chat via whatsapp. non ho ancora opinioni sulla precisione del noleggio che effettuerò in maggio

Good morning

Sulaiman Alsaaour

Thanks for VIP CARS
FOR THERE QUICK RESPONSE

Excellent service

Nacho Bedia Rguez

Excellent service! Totally helpful and fast answer. Also quite good solving problems and performing changes.
Thanks Justin! 👏👏👏

Prompt assistance

Mr Bogdan Bucur

prompt assistance of the support centre

Excellent services

Mr ALCIBIADES ALEXANDER PEREZ

Excellent services
Answered paciently all my questions. Five stars!!!!

Best service

Daiana Iasmina Enasascu

Best service, best price, friendly personnel

Car Rental At LAX

Jawad Chaudhri

I had no issues while making the online reservation at vip cars.I got a very decent deal from Alamo.

Great service

Mr Alberto Reynoso

Great service, thanks Erik

Making business with VIP for many years

Dan Siegelwachs- Sapapa Aminach Canada

Making business with VIP for many years.Very reliable,professional, and consistent service.
I am recommending VIP Cars to everybody I know.
Thank you.

Good service

Elena Quek

The customer service - Bryan who I talked to is patient and provide me answer to all my questions. Thanks Bryan.

Excellent customer service

Elly

Excellent customer service. All was explained professionally and efficiently. Looking forward the actual service matching the operator´s customer service. Well done Mathew and keep up the great service.

Helpful assistance all way through !

Pierre Lemoine

Although I had to proceed my payment twice as I had no answer on the first try I finally got two reservations but I could easily cancel one and received telephone assistance just great thanks to Joseph and not to forget Zayn who help me chatting with the initial process
Pierre from France

Best price

Alyaqoub

Faultless car hire operation, best we have dealt with. Super helpful and friendly staff, value price on a trouble-free rental vehicle.

All good !

Julien Faure

All good ! Simply and clear

It’s very good

Sulaiman Alsaaour

It’s very good easy to do your reservation through the website,

Thanks

Great service

gert venckeleer

Great service. Quick and nice Top service

Good Customer Service

Ms Ceyda Catal

Good Customer Service, handled my enquiry quick and easy with hassle free.

Good experience

MB

All the process was very easy to follow and simple. I recommend this company if you want to rent a car.

Easy booking

Klaus Wegner

Easy booking, friendly service, good price. Looking forward to.

Very satisfied user

CosmicBear

I’ve been using VIPcars.com for the last few years. I’ve always got a great deal and have never had any issues. I will definitely use them again on my future trips.

I have booked through Vipcars many time…

William Broadley

I have booked through Vipcars many time and have always been thrilled with the service. I have a trip booked for November this year and will be booking through your company again.

Live chat support

NAS

Customer support on live chat was prompt and polite. They answered my questions clearly.

Mi experiencia con VIPCars.com ha sido…

Ivan

Mi experiencia con VIPCars.com ha sido muy buena. La página web es muy amigable, y de fácil comprensión. Tuve que cambiar el horario de recogida del automóvil y la gente que atiende el live chat me ayudaron rápido y sin ningún tipo de contratiempo. Les exhorto a que sigan atendiendo con esa misma amabilidad que los caracteriza.

Easy booking and super service on whatsapp

Alistair And Caren

The rental company staff were very helpful. We had a problem leaving Israel on time, so we had a miscommunication re the pick up venue as we were late. Take note that is no office on the airport, the company send a drivery to pick you up.

We got a car in a good condition. The petrol was 1/4 full that made for a bit of a search to fill up. So be sure to monitor the benzine level upon receival to return the car with the same level. We left the car at the airport in the parking area as Aqaba is tiny, so the return was very easy.

Jordan is very safe and beautiful county and our advice would be that car ental is a MUST DO! This is really the perfect company! Prizes were reasonable and communication all the time on whatsapp. So you can use them with an easy restful heart!!!

TOYOTA PRADO

Herman VANDERBREGGEN

TOYOTA PRADO, PLEASE, NO SIMULAR.
You sent me this morning an email and now I can`t find it anymore pleasde send me one again. It said something about change for an other car.
Herman

Mustang rental

Petri Nenonen

Very easy reservation, no problems at all. Highly recommended.

I've just books a car for my holidays…

Alan Mccarthy

I've just books a car for my holidays for me and my family and spoke toGerry who was most helpful and efficient and very quick with his response I will be recommending USA car hire to all my friends and family and to ask for Garrys help

Excellent people to deal with very…

David

Excellent people to deal with very helpful and obliging. Very happy with the price of the 🚘. Just hope everything goes ok at the time I pick up the car.🙏🙏

Excellent

Ahmed Jamaan

They treat my case with kindness and full support

very good

Mohammed

it’s very good and excellent

When spoke to one of the agents

Yoram Masih

I spoke to Eric today, he was very helpful found me the car I requested with the budget I had in mind.
He was also very polite, patient and responsive.

What can I say, amazing.

Steve Stav Park

What can I say! amazing service from Garry and he took the time to answer all my queries and was very professional, I will certainly rent again from Alamo and my first time was in 1987.
Thank you.

Good prices and excellent service

ari ben moshe

I called on the phone, the sales representative politely answered all my questions and even sent me a confirmation of the invitation I made while talking to him

Was contacted by VIPCARS after leaving…

Adam

Was contacted by VIPCARS after leaving an unconfirmed booking due to a few unanswered parts of the website. After understanding the car available and discount level, was satisfied to reserve and complete booking. Customer advisor well spoken, clear interpretation and very patient. Overall fantastic customer service.

Great value

Ethene Steenkamp

Excellent value for money and service

Fantastic experience

JacoPiet

Fantastic experience. Easy booking process, had a small issue with a one way drop off fee that the rental company wanted to charge extra but it was all sorted out with one call to VIP cars.
Will use them again and can easily recommend to anyone.

Awesome experience

Ankit Sood

Hi team
First off all I would like to say thanks to the agent who helped me to find best car ( Kiara ) and then another agent who provided me link to book it . Then it comes to the rental company Alamo .
The car model they provide to their customers was amazing . They provided me December 2018 registered car and with no hassle enjoyed my trip with the car you all provided . No extra charge were made . The information given by agent of VIP cars were true and found it best and cheap option to rent a car any where I want . I will always recommend your company for my future trips.
Regards
Ankit Sood

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