Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 73340 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

5 stars for the excellent service at Gomega’s Heraklion, Crete location! Communication with the company was exemplary, and the staff helped me resolve all my questions regarding the vehicle and the rental terms. Very reliable! I would recommend them for sure

Κατερίνα Αρκουλάκη

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

So far very good

So far very good

stuart

51 minutes ago

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Quick and easy booking process

Quick and easy booking process

Puneet Sabharwal

1 hour ago

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Great price

Great price

A Sharp

1 hour ago

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enzo

I spoke to Ana Rios from customer service and she was really nice

Vincenzo Catuogno

3 hours ago

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First time used

First time used, the booking was easy. Will wait and see what happens when i pick the vehicle up.

Dean Fleming

3 hours ago

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good fast service

VIPCars always offer the best rates and a very responsive and supportive "Contact us" staff.

Mohammed TALHAOUI

4 hours ago

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quick query resolution

I had a problem with the web booking but received excellent online service to resolve the issue. Amjid

Amjid

4 hours ago

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Easy and fast

Easy and fast

Julio Denina

4 hours ago

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Quick Selection and the rates were the…

Quick Selection and the rates were the same

Ramesh

5 hours ago

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Great

Great experiance

Ali Nyirenda

7 hours ago

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East to use and great value

East to use and great value

IWP customer for at least 2 years

7 hours ago

Invited

Excellent car and service

Excellent car and service

Babis Karagkevrekis

8 hours ago

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5 stars for the excellent service at…

5 stars for the excellent service at Gomega’s Heraklion, Crete location! Communication with the company was exemplary, and the staff helped me resolve ...

Κατερίνα Αρκουλάκη

9 hours ago

Invited

Excess Insurance not covered…

I use my own excess insurance and the situation re full protection is not clear!! Scary messages saying you'll need to pay £60 at the desk

Kevin Abbott

10 hours ago

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Great experience.

Great experience.

Taylor Tranckle

12 hours ago

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nice and easy booking

nice and easy booking good price

Ziemo

14 hours ago

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ONLINE BOOKING

EASY TO BOOK . AND A GOOD DEAL

pasquale coda

16 hours ago

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Patrick was very knowledgeable on all…

Patrick was very knowledgeable on all information of VIP cars & helped me find the perfect vehicle! Thank you! Patrick

Charles Johnson

23 hours ago

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EASY TO BOOK,CLEAR,ACCURATE INFORMATION…

EASY TO BOOK,CLEAR,ACCURATE INFORMATION GREAT CANCEL POLICY

bharatkumar modi

23 hours ago

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Rebekah helped me good .friendly and…

Rebekah helped me good .friendly and fast She knows how to help the customer. The website looks a bit outdated and needs an update.

Ronald

1 day ago

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I had problems with car rental company

I had problems with car rental company, because my deposit wasn't returned. I had to open a ticket in VipCars customer care and Deven Rolly has helped ...

Paweł March

1 day ago

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clear & precise

good instructions and fair prices

PETER SMITH

1 day ago

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Kay helped me with my query and also…

Kay helped me with my query and also recommended alternative because the supplier couldn't provide what I needed. Thank Kay.

Jeet patel

1 day ago

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Seamless day-rental

The rental company is located outside the cruise terminal, very kind and helpful staff, a brandnew and clean car, absolutely no issues at all.

Martin Kämpf

1 day ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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