Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 73582 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

Robin was incredibly helpful, responsive, and kind. 10/10 customer service. Would absolutely book again.

BK

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Very helpful and able to do what was…

Very helpful and able to do what was required with ease

Wayne Watkins

46 minutes ago

Invited

Main driver replacement

I appreciate the assistance made by Mariyana to replace the main driver name. Very quick response and resolution.

Mohamed Al Toobi

2 hours ago

Invited

You did not offer me the option of full…

You did not offer me the option of full vehicle protection. That's why I couldn't buy it.

Huseyin Anlas

4 hours ago

Invited

Great

Good booking easy reservation

William Dahan

14 hours ago

Invited

First time user

All straightforward to search and book. Easy to filter and search for the car you want.

Customer will Raven

15 hours ago

Invited

Good price easy to book

Good price easy to book

Monika Lige

15 hours ago

Invited

Very good customer support through live…

Very good customer support through live chat. Any cancellations and refunds are promptly supported through the chat.

Shreyas Benjamin

17 hours ago

Invited

Excellent Customer service

Excellent Customer service

Fokhrul Islam

17 hours ago

Invited

It was smooth.

It was smooth.

Dipayan Saha

21 hours ago

Invited

Quick and easy process and confirmation…

Quick and easy process and confirmation straight away.

Anthony Harris

23 hours ago

Invited

Reasonable price at last after weeks of…

Reasonable price at last after weeks of searching

John Browning

1 day ago

Invited

Rent car

Very nice ans easy to book the rental car

Roberto Hermoso

1 day ago

Invited

The booking process and price was…

The booking process and price was reasonable.

Jay Visvadeva

2 days ago

Invited

Top Service as always

Top Service as always

J.H.

2 days ago

Invited

amazing customer service

amazing customer service

Joel Ruach

2 days ago

Invited

all ok good website

all ok good website

ALISON OR GAVIN SINTON

2 days ago

Invited

Great value and great cars

Great value and great cars Booking process easy

Jim GrieveCustomer

2 days ago

Invited

I have received very quick and accurate…

I have received very quick and accurate anwsers to all my requests.

Maxime Lagin

2 days ago

Invited

Fast and clear

Fast and clear

ERAN HAYET

2 days ago

Invited

xxxxx

\easy to book

Jane

2 days ago

Invited

good

nice lady simple booking

KYUWOAN OH

2 days ago

Invited

Fairly clear/straight forward

Fairly clear/straight forward

David T

2 days ago

Invited

Nathan was great sorting out my email…

Nathan was great sorting out my email booking. Thanks Nathan

David Lewis

2 days ago

Invited

Very easy booking 👍

Very easy booking 👍

Nikos Kosioris

2 days ago

See More Reviews

Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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