Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 72465 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 102K+ More

Almost always best prices. And when I had a problem with a cancellation that did not go thru when I booked another car they helped my to erase the first booking. Very kind and swift.

NB

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Perfect rezervation

Aaaaaaaaas

Ahmet Taner

1 hour ago

Invited

very very easy

very very easy

Pat mc Laughlin

2 hours ago

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Easy to navigate

Easy to navigate

John Davey

7 hours ago

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Malaga Airport car hire - THRIFTY(VIP Cars)

Easy to review and book a vehicle at a reasonalbe price having had a bad experience with Niza cars. Thanks

Gerry

8 hours ago

Invited

Great service

Great service

Rafael Diaz Lobaro

11 hours ago

Invited

Easy, fast and good prices

Easy, fast and good prices

Maciej

11 hours ago

Invited

Easy booking

Easy and fast booking process

Katherine Jones

17 hours ago

Invited

Appreciate about the service

Appreciate about the service, i text by live chat staff very fast to reply and very helpful

Sittakorn R

17 hours ago

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Robin on their live chat helped…

Robin on their live chat helped immediately and was pleasant to speak with online.

Brett Shaw

18 hours ago

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I had to change my reservation.

I had to change my reservation. Agent was very helpful on the chat supporting me to change according.

felipe

19 hours ago

Invited

Nice, very kind

Nice, very kind and helpful

Jan

21 hours ago

Invited

nice experience!

nice experience!

Konstantinos Dambassinas

22 hours ago

Invited

Quick and easy with cheap car rentals

Quick and easy with cheap car rentals

Farooq

1 day ago

Invited

good service all in time

good service all in time

Bernt Andreas Bresse

1 day ago

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Easy to book

Easy to book

Levi Lippert

1 day ago

Invited

Simple and straightforward process

Simple and straightforward process. Plenty of options.

Happy customer Steve

1 day ago

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Better prices

Better prices! Very easygoing!

Juan Alvarez

2 days ago

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Change drop off time

Excellent customer service services

Ben Kim

2 days ago

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Excess mileage cost

Would like the website to tell us what the cost is if we go over the 900mile limit.

PETER WALLACE

2 days ago

Invited

Good selection, good price

Well laid out website. Good selection of economy car at very competitive prices. Easy and secure booking process

Brytus

2 days ago

Invited

easy to rent

just rented on line, will be picking up vehicle in 4 days

RICHARD PIAZZA

2 days ago

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There was an issue with the payment of…

There was an issue with the payment of my booking and once this was identified it was further investigated and acted upon. It was done swiftly and pro ...

DSV

2 days ago

Invited

Ease of booking

Very easy to book and only paid a small deposit. Balance to be paid on pick up.

PAT JOHNSON

2 days ago

Invited

Easy

Easy, fast, exact info.

Andrei Dragomir

2 days ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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