Amazing help during the online booking! Thanks David!
Amazing help during the online booking! Thanks David!
I had a bad experience because i had to change a reservation, but the person at Live Support helped me, and I´m good to go now.
Fantastic customer service. Answered all of my questions quickly, and stayed with me throughout the booking process without me having to ask. I'm very impressed.
excellent customer service and good price, you'd be mad to go anyway else.
I had some issue with reservation and been helped by Adam Smith.
He is not only professional to make everything so clear, but also very kind and polite. He is just so great!!!
I've been using VIPcars.com for several years with satisfying service, but now I have one more reason to come back, also recommend to friends.
Thank you so much, Adams.
First time to book a car from this company. Great service!!
THE SERVICE IS TOP AND THE FOLLOWING OF THE REMINDERS.All is done at the service of the customer it does the good when we are very remote2 and it is safe
the guy who helped me with modifying the return date was very nice and helpful.
Abbiamo prenotato una Toyota Rav4 per Maggio 2019 (14 giorni) ad un prezzo davvero stracciato rispetto alle altre compagnie. L'unica pecca è che abbiamo dovuto chiedere maggiori informazioni al Live Support perché non siamo stati in grado di capire autonomamente quali assicurazioni fossero previste da contratto ed altri piccoli dettagli. Se non avremo sorprese al nostro arrivo possiamo dire che è il miglior sito per noleggiare auto in assoluto! Grazie
Mr Tahmid Karim
Best place to get a car for a trip to America!
Garry was a great help and sorted everything out for me with my car hire for when I fly over from England. So cheers Garry and I would recommend VIPCars.com to everyone!
Antonio Domenico Casillo
It all has been easy and efficient. Hope that the rental experience will continue as well as it started
Mr Sartori Flavio
Abbiamo fatto una prenotazione per una macchina a noleggio a New York. Amy è stata eccezionale, ci ha consigliato vettura e la proposta di prezzo è stata imbattibile. Tra 3 mesi ritireremo l'auto, speriamo che vada tutto bene come è stato fino ad ora. Grazie
RUBÉN MANUEL FERRERO CANA
You are free to choose your car in a category and the reception at the return was extremly fast. I will repeat with this company in my next trip to US
Very easy and lots of options. Cant wait to take the car and start enjoying it.
Very fast and clear reservation procedure. The satisfaction-call after the reservation makes the reservation even more trustful.
Fast and easy booking service with reputable company.Great price.
It is really easy to book the car, also last year and a good price
Kyu Jeong Choi
I feel so happy to get a call from your site
and I just talk to her for several items
Easy rental process, immediate confirmation and feedback. Now it is up to the rental company to provide us a great car...
It’s easy, accessible and accurate way getting information from an agent..
They assessed me in knowing that status of my reservation and type of accepted Cards..
I am pleased to the service they provided
This company is exelent...so perfect servis and comunication..thank you so much.
My first experience with VIP Cars was excellent as i got a good hire rate and received the car hire confirmation voucher in time (before my travel). Also, the car was made ready at our arrival as per plan with no hiccups.
Very good and having a good communication teams.
Thanks to the max
Thanks for the assistance!
PS: I have made the reservation thanks to the bot on your website. Otherwise I would have booked through another website..
Thanks again for the great help and reactivity.
Cheapest rental we could find with a drop off in Dallas and pickup in Atlanta. With family all over the country we have to get a car with unlimited miles and a big trunk. VIP works to find the best value that meets our many needs. We have used them 2 years now and will many more years to come.
I came across Garry on the online chat access. His service was amazing and truly helpful in all aspects of a smooth transaction. Such care and service by a staff reflects upon the organizational values. Keep it up Garry. You are a super star. 5 for you it goes my friend.
Absolutely fast and uncomplicated cancellation procedures.
Responsive and competent staff.
It is my first time booking throw this company I don’t expect this kind of services they are helpful and clear with good communication they upgrade my car reservations thanks
Mr Ashmead Ali
My family is in the process of planning a "Home Alone" sized trip to Florida this December. My sister in law received text messages from one of your sales rep who alerted her to a lower priced quality package for her family. I asked her to hook us up and before I knew it, I got a message from one of your sales rep and I now have a cheaper but quality rental. Thank you very much!
This worker went out of his way to make sure I would get the best service possible. He was honest with what he could and could not do, spoke or communicated online in a very professional manner, was courteous, respectful, and was willing to whatever he could to make sure I would be a satisfied customer. I am a very satisfied customer in large part due to his service in making the product one that would meet my needs. I would highly recommend this company to others searching for rental cars.
Erik van Driel
Booked a rental car, contacted next day that they found a cheaper option for the same car. Quick response via Whatsapp, clear communication...and patience until I sorted out some issues with my bank. Great service!!
Kiara answered all my questions and gave me confidence to make a booking
The booking was very simple. Also the service was great. When I picked up the car at Logan Airpaort the waiting time was less than 5 minutes.
I was satisfied.
I had a very positive experience with VIPCars. Easy to navigate Website, simple and honest booking procedure and very good value for money.
I will do my future booking with VIPCars.
Mr Jean Pierre GAGNEUR
réservation faite par chat.vipcars.com ; excellent contact, très disponible.
Thanks for your help
the booking is now complete
you helped me a lot
My first attempt to submit the associated rating has not worked out
I will try again with your new link
thanks for your work
many grateful greetings
Garry was absolutely fantastic - his service was second to none and he was very very helpful. Even when we pushed him hard on delivering to our budget, he was able to meet our needs. Would 100% recommend this company - all due to Garry being so great!
Was a Great experience with VIP car’s customer services, I also would like to Expriss my deep thank and appreciation to Mis. kiara, she was very supportive and responsive timely
Really helpful people both on email, chat and phone. We got a really good offer and are satisfied with that. Looking forward to get the car and our holiday now.
Needed to change the pick up and drop off time of my reservation and it was done quickly and with ease.
Ms Aggeliki Konstantopoulou
Your assistance was excellent! The staff was really helpful!
Best price for our car rental in san francisco. Really helpful guys & the online chat is super fast & straight to the point.
Deal with main rental companies like Alamo.
Defo give them a try
Very good respond from kiara and very good service. Thanks
I booked a car with VIP and had to amend my booking time. I used the online Chat and Garry helped me to amend it in the blink of an eye. Was a terrific experience and he provided swift and professional service. I would definitely book with them again.
When I injured my back, Garry was very helpful in helping me reorganise my travel plans. Very good service from VIP and I would recommend them.
Mr Minsoo Kim
Though I am currently living in Korea, I could get a help right away.
I thank Amy Jason for a great support.
5 stars for unprofessionalism and cheating.
Otherwise no one would read it - right?
If you can stay away from booking with them. do so.
I booked and paid as per their web page offer, than got told the car i paid for, is not available due to "high demand" but "how lucky the were" to find me a deal with an other rental company, which I have to pay at their counter at pick up. But wait, now I'm paying twice? No, how generous, for the lousy service the charge about 20% or $132.- and refund the rest... Hence I paid the lousy service and the car it self and where ending up with the same or more money spend than with other competing companies.
Also other companies checking availability before charging and booking.
VIP Cars not so... on email no comments about this - one can see the normal trained and studied answering pattern stereotype--- bla bla bla.
Conclusion I would not even give one star, but again then no one would read it.
Thanks VIP Car for the experience - but never again on my side and I hope the Grape Vine is working this time.
Great service and I got all my questions answered in a timely fashion . Would definitely use this service again
OK, I put 5 stars, because you may have already booked with VIP cars, unfortunately you've probably already been scammed. I booked a chevy suburban for a US trip. I paid $200 down payment, and they sent me a ticket for AVIS. When I arrived at AVIS in LA, they basically didn't want to hire me the car for the price VIP had negotiated and tried to hire me a smaller car at a higher price, they then told me my card was being declined (my bank didn't receive the transaction), then AVIS sent me to a back street car hire place which magically took my card - there is something irregular going on between VIP cars, AVIS and a small back street company called LA express - please don't be scammed
Good service- surprise discount offered today
I made an order and after its approval I wanted to change the category of car.
I went to chat on the site with ADAM SMITH and received an immediate, courteous response and services until the order change to my satisfaction. Well done!!!