Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 73041 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

G55626348 I made a booking without checking all the details. Realising that the named driver needs to pay the deposit i contacted the agent on live chat. They are now looking for to change the driver details over so hopefully this can be sorted out before we fly to Italy.

Jenni Halliwell

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Competitive rates on car rentals and…

Competitive rates on car rentals and insurance cover.

AR

5 hours ago

Invited

Perfect assistance

Perfect assistance, I had some questions about my booking and by livechat they replied immediately (no AI), thanks! Sofian booking G52623315

Sof Foug

7 hours ago

Invited

The ideal car to suit our purposes at a…

The ideal car to suit our purposes at a very competitive price

Paul

8 hours ago

Invited

Great

Fast progress

Mauro Carta

8 hours ago

Invited

Easy to book and no exorbitant deposits

Easy to book and no exorbitant deposits

Ian King

9 hours ago

Invited

Dan was very helpful and quickly sorted…

Dan was very helpful and quickly sorted out my issue.

customer

9 hours ago

Invited

VIP Cars

Nathan was Very helpful and patient

Patricia Laurie

9 hours ago

Invited

Ease of booking

Ease of booking

Babu Sampath

12 hours ago

Invited

Great experience

Great experience, easy pick up and drop off. Great price

KP

12 hours ago

Invited

Great costumer service

Great costumer service! Had an issue and it was resolved in 5 minutes

JF

21 hours ago

Invited

International Driving Permit

The terms specify that a non-EU citizen requires an international driving permit. This makes no sense for a UK citizen with a UK driving licence. I ...

Stephen

22 hours ago

Invited

Patrick was very kind and helpful

Patrick was very kind and helpful. He helped go through the reservation process so I could finally booked the car with excellents results.

HECTOR G

1 day ago

Invited

Quick and easy

Quick and easy

KevinTansey

1 day ago

Invited

confirm?

I sent a review with 2 stars bc I did not see a confirmation email and wanted your attention. A customer rep promptly called me and suggested I look i ...

Joanne Scully

1 day ago

Invited

Speedy support

Carol speedily resolved a glitch for me and changed the pickup time.

J MACDONALD

1 day ago

Invited

Der Agent war Toll

Der Agent war Toll

Elizabete Mendes Simsaryan

1 day ago

Invited

Perfect

Perfect, like allwasy

Can Sözcu

1 day ago

Invited

Quick and easy

Quick and easy

Francois Monnet

2 days ago

Invited

Easy to book and good choice and prices

Easy to book and good choice and prices

T KIDD

2 days ago

Invited

Easy use

Easy use, easy to book

Brendan Fisher

2 days ago

Invited

good website

good website

Adrian

2 days ago

Invited

Great price. Easy to book

Great price. Easy to book

Graham Nelson

2 days ago

Invited

So easy to use

So easy to use and the service we received was perfect. We were offered option of three cars when we picked up. Drop off was at a different airport bu ...

Mr Gleave

3 days ago

Invited

Good value and easy to use app

Good value and easy to use app

Ms Gillian Long

3 days ago

See More Reviews

Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

Book With Us