Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 72241 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 102K+ More

Quick service, great assitance and rapid resolution. I was amazed at the response.

David Fuentes

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Quick service

Quick service, great assitance and rapid resolution. I was amazed at the response.

David Fuentes

2 hours ago

Invited

Clear information

Clear information. Checkout was a bit slow, but it worked

Richard Newton

2 hours ago

Invited

no do not know

do not know yet

linda wells

4 hours ago

Invited

Pricing was good.

Pricing was good.

Patrick

7 hours ago

Invited

Easy to book on line

Easy to book on line. Not collected car yet so can’t comment.

kath

8 hours ago

Invited

Amazing customer service

Amazing customer service

Loren

10 hours ago

Invited

Good price

Good price and quick booking

Fayik Manav

11 hours ago

Invited

Nice

Best discount

Manuel Morales

14 hours ago

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I needed to adjust my pick up time and…

I needed to adjust my pick up time and used their online chat service. Carol was very knowledgeable and quick and was able to easily help me out. It w ...

NancyM

16 hours ago

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Easy booking

Easy booking

Thomas Hyatt

18 hours ago

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Easy to use and understand

Easy to use and understand

Mark Lampenfeld

18 hours ago

Invited

Quick booking - cheapest option - the website needed refreshing

Easy to book

Pecko

19 hours ago

Invited

good and fast response

good and fast response

Daniel Retamosa Guisado

22 hours ago

Invited

It’s easy to do it

It’s easy to do it

Hamdy Ahmed

22 hours ago

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I contacted VIPCars via live chat about…

I contacted VIPCars via live chat about a reservation six months in advance. Janet quickly helped me with my missing confirmation, very efficient sta ...

yuval

22 hours ago

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Rapide

Rapide, efficace et simple.

YVAN

23 hours ago

Invited

Good service

Good service

Montserrat Viñas Bastart

23 hours ago

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Zeeshan

Wonderful customer service 🤜

Zeeshan Bhatti

1 day ago

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easy booking and good price

easy booking and good price

Kate

1 day ago

Invited

5 STAR SERVICE

5 STAR SERVICE

Kevin

1 day ago

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Straightforward online, no hidden extras, best price.

Very straightforward online, no unexpected hidden extras! Competitive price. Thankyou

Malcolm Newton

1 day ago

Invited

Really fast and easy booking process

Really fast and easy booking process

Shlomo Amara

1 day ago

Invited

Full disclosure on Excess and Excess…

Full disclosure on Excess and Excess reduction is still not clear and leaves me nervous

Scott Milne

1 day ago

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Tres profedionel

Tres profedionel

Mr Fatmir Sejdiu

1 day ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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