Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.5/5 based on 76476 reviews

Google Rating

4.6

Happy Customers

user-1 user-2 user-3 user-4 107K+ More

After my previous experience, I decided to give them another chance, and I’m glad I did. I booked a 7-seater, but they kindly upgraded me to a 9-seater as a goodwill gesture, which I really appreciated. A special thanks to Darren at the Manchester Airport branch for his excellent customer service. He was friendly, professional, and made the whole process smooth. It’s great to see a company take customer feedback seriously and make things right. Thank you!

SARDAR

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Price good and easy to book

Price good and easy to book

LG

8 minutes ago

Invited

Booking wasn't processed

Booking wasn't processed. Agent professionally managed the refund process.

lea

43 minutes ago

Invited

Easy booking process

Easy booking process - very competitive price.

Andrew

6 hours ago

Invited

Ease of booking

Ease of booking

Ahmad Sabneh

6 hours ago

Invited

It was an easy and seamless process

It was an easy and seamless process

Bilkl L.

6 hours ago

Invited

Lots of hoops to jump through but good…

Lots of hoops to jump through but good price

Thomas Brierton

7 hours ago

Invited

Clear no nonsense site

Clear no nonsense site, good comparisons and filters possible

Cees Plug

8 hours ago

Invited

I lost my booking details and Nathan…

I lost my booking details and Nathan was incredibly helpful and efficient at locating them for me!

Harriet Littlewood

8 hours ago

Invited

Robert was very helpful!

Robert was very helpful!

David Horvath-Franco

9 hours ago

Invited

easy to book

easy to book, easy to understand

Alex Chapman

10 hours ago

Invited

Very easy to book and so much cheaper…

Very easy to book and so much cheaper than all the others

Ian R

10 hours ago

Invited

Very very Good

Very very Good

Isa Mogra

11 hours ago

Invited

Quick and easy booking

Quick and easy booking

Italy car renter

11 hours ago

Invited

EASY BOOKING

EASY PROCESS

customer

12 hours ago

Invited

Simple steps

Simple steps

Himanshu Behal

16 hours ago

Invited

Super easy to book and very competitive…

Super easy to book and very competitive rates

Vin

16 hours ago

Invited

Good experience

Good experience

Mohammad Nahdi

18 hours ago

Invited

Good experience

Good experience

Srinivas Karthik Muddu

19 hours ago

Invited

Easy booking

Easy booking. Price was reasonable.

Manny Canada

20 hours ago

Invited

Was perfect auto

Was perfect auto

Yusuf Ortanca

21 hours ago

Invited

Easy to deal with

Easy to deal with

Jane

21 hours ago

Invited

all resolved

Everything resolved; a very good experience with the customer service agent.

Irena

22 hours ago

Invited

Up front pricing was appreciated

Pricing was very straightforward. Extra coverage was offered, but not pushed, and once again the pricing was up front. Got a better deal than I was ...

Graham King

22 hours ago

Invited

GREAT PRICE$!

GREAT PRICE

LeeGee

22 hours ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Easy to find a good deal, an excellent price and a quick booking process. Would have been 5 stars if they hadn't kept pushing the additional insurance ...

Kevin Walsh

a month ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

3 months ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

3 months ago

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

3 months ago

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

5 months ago

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

5 months ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

7 months ago

very easy online booking, prompt pick up by shuttle at the airport, Great staff easy communication.Very reasonably priced

steve short

in the last week

michel Dumay

in the last week

I had an issue with my booking due to a small mistake in my email address. The support team was extremely professional, patient, and kind. They quickl ...

Yassine Charif

a week ago

I will definitely partner with this company for my future vocational and business travels. They guaranteed efficient process, great service, the car w ...

Khalid Jeanbaptiste

a week ago

Excellent service from start to finish! The car was clean, comfortable, and in perfect condition. The staff was very friendly and helpful, making the ...

Emir

a week ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

2 weeks ago

I wanted to hire a van for a day and saw one online. The van was perfect but had limited mileage. Called up and had the lovely Carol Hope. Genuinely s ...

Maria Chowdhury

a month ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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