Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.5/5 based on 78279 reviews

Google Rating

4.6

Happy Customers

user-1 user-2 user-3 user-4 109K+ More

Shopping online initially couldn’t have been easier. Showing competitive pricing and clear offers. Good insurance package also offered. Furthermore with follow up with the customer support team has been easy and is a team always willing to help. Recently Harshi Gilbert helped me massively by adjusting my booking to facilitate my family and I. It’s been a very positive experience which they have made seamless by directly communicating to the third party car provider for me.

Mark

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

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Dear National Car Rental Team,

Dear National Car Rental Team, I would like to express my sincere appreciation for the excellent service we received from Nico and Patrick. From the ...

Lahcene Megherbi

3 minutes ago

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Great customer support from Samuel W

Great customer support from Samuel W. He was patient with my request and was able to help me out :)

Yuri Gobbato

5 minutes ago

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Excellent assistance fast and clear

Excellent assistance fast and clear, very patiant and helpfull

Ilan Zecharia

31 minutes ago

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Great service

Great service. Thankyou!

Zoe

50 minutes ago

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great price

great price

Theresa Covucci

51 minutes ago

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Would not accept credit card.

Would not accept credit card.

Sherry Putt

1 hour ago

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Fast

Easy website

Gordon

2 hours ago

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I needed to cancel a reservation I made…

I needed to cancel a reservation I made online. Was able to get to a live chat agent quickly and they resolved my issue.

Becky Nyren

3 hours ago

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very easy and cheap

very easy and cheap

David Hopper

5 hours ago

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Perfection

Very easy Easy to pick what i want coz they have everything

Laiakini Bale

5 hours ago

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Great value

Great value

Will Maione

5 hours ago

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Seemed easy to book

Seemed easy to book. No comment on the process of the pick up yet tho.

Matthew Beake

6 hours ago

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super easy process

super easy process

Brian Cremin

7 hours ago

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Quick feed back

Awesome feedback.On point solve my issue in no time

Filipe Kedraika

8 hours ago

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Coutersy and attention

Coutersy and attention

Allan

10 hours ago

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fast and best prices

fast and best prices

Nanci Ricks

15 hours ago

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Easy to book

Easy to book

Tim

16 hours ago

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Nice and easy

Nice and easy

Chris Dixon

20 hours ago

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All good

All good. No issue.

Jaroslav

20 hours ago

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Great and easy to book car hire would…

Great and easy to book car hire would use again👍

Darren Evans

22 hours ago

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Overall Experience.

Shopping online initially couldn’t have been easier. Showing competitive pricing and clear offers. Good insurance package also offered. Furthermore wi ...

Mark

23 hours ago

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Easy!.

Easy!.. Good to go and (even if I am always thinks it’s going to be some catch) very reliable service through the whole process. I can surely recommen ...

Richard Seiner

23 hours ago

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Good

Good price and good service

Siriwan Seehawong

24 hours ago

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Was easy

Was easy. Hope it all works out.

Lee Moss

1 day ago

Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

reached out to Dan via live chat at 1:45am UK time, and I honestly wasn’t expecting such a quick and helpful response! He went above and beyond to hel ...

Foysol Tanvir

a week ago

Easy to find a good deal, an excellent price and a quick booking process. Would have been 5 stars if they hadn't kept pushing the additional insurance ...

Kevin Walsh

a month ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

3 months ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

3 months ago

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

3 months ago

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

5 months ago

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

5 months ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

7 months ago

very easy online booking, prompt pick up by shuttle at the airport, Great staff easy communication.Very reasonably priced

steve short

in the last week

michel Dumay

in the last week

I had an issue with my booking due to a small mistake in my email address. The support team was extremely professional, patient, and kind. They quickl ...

Yassine Charif

a week ago

I will definitely partner with this company for my future vocational and business travels. They guaranteed efficient process, great service, the car w ...

Khalid Jeanbaptiste

a week ago

Excellent service from start to finish! The car was clean, comfortable, and in perfect condition. The staff was very friendly and helpful, making the ...

Emir

a week ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

2 weeks ago

I wanted to hire a van for a day and saw one online. The van was perfect but had limited mileage. Called up and had the lovely Carol Hope. Genuinely s ...

Maria Chowdhury

a month ago

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.