Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 75299 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 105K+ More

I recently used Rentalcars for a trip and I have to say the experience exceeded my expectations, especially when it came to customer service. From the moment I made my booking, the team was incredibly responsive and helpful. When I had a last-minute question about my reservation, their support staff resolved it quickly and with a genuinely friendly attitude. What really stood out was how they went above and beyond to make sure everything went smoothly. They kept me informed every step of the way and made the whole process completely stress-free. You can tell they actually care about their customers, not just the transaction. I would highly recommend Rentalcars to anyone looking for a reliable and customer-focused car rental platform. I'll definitely be using them again on my next trip!

Carlos

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Quick and easy

Simple, and quick.

Anthony Jones

1 hour ago

Invited

Booking sorted very quickly

I had a problem with my booking because of a glitch between the website and my bank. Once I got past the AI to a real representative via Live Chat, sh ...

Jim Ward

1 hour ago

Invited

RAPIDE/PERFORMANT FACILE

RAPIDE/PERFORMANT FACILE

Eric Berthaud

1 hour ago

Invited

Hopefully will improve the service

Hopefully will improve the service

omar alkhatib

1 hour ago

Invited

Customer Support

I called twice once to the international customer service where the support agent was in a hurry, I dont know he might be doing double shifts Then I c ...

Govind KP

2 hours ago

Invited

Booking on-line

Quick & simple

Seasoned Traveler

2 hours ago

Invited

Call from customer service to enquire…

Call from customer service to enquire about my booking.

Jay

4 hours ago

Invited

Booking process

Booking process Price Service

Harry

5 hours ago

Invited

Booking Process

Booking Process

Talha Saleh

5 hours ago

Invited

Recommended broker

Easy reservation, attractive price, reputable and reliable supplier

Gil Snapir

9 hours ago

Invited

I recently used Rentalcars for a trip…

I recently used Rentalcars for a trip and I have to say the experience exceeded my expectations, especially when it came to customer service. From the ...

Carlos

9 hours ago

Invited

I was smooth and easy

I was smooth and easy Sandy was professional she really took care of everything i was saying

Ali Malak

13 hours ago

Invited

Look good and hope to quick confirm.

Look good and hope to quick confirm.

Supakorn Tanakobkul

14 hours ago

Invited

Easy process.

Easy process.. ability to add full insurance at reasonable rate.

Fadi Awad

1 day ago

Invited

CLEAR AND SIMPLE TO USE BUT AGE OF MAIN…

CLEAR AND SIMPLE TO USE BUT AGE OF MAIN DRIVER SHOULD BE REQUESTED RIGHT AT THE START

Irena Parkinson

1 day ago

Invited

quick and easy

quick and easy

Craig

1 day ago

Invited

Good

Good experience

Mohammed Almutairi

1 day ago

Invited

Easy to use booking easy price was…

Easy to use booking easy price was excellent found easy on google

Pat Nevill

1 day ago

Invited

all good ....

all good ....

Carolyn Brand

1 day ago

Invited

Very efficient

Very efficient, thanks!

V. Marie-Laure

1 day ago

Invited

VipCars was responsive to my feedback…

VipCars was responsive to my feedback and offer a voucher for my next booking, very much appreciated!

Kara

1 day ago

Invited

It was easy to book

It was easy to book

LEMAN ABDULLAYEVA

2 days ago

Invited

Top rapide merci

Top rapide merci

Bouhi

2 days ago

Invited

Simple and fast reservation

Simple and fast reservation Thanks

BANDER BAJUNAID

2 days ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

3 months ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

3 months ago

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

3 months ago

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

5 months ago

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

5 months ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

7 months ago

very easy online booking, prompt pick up by shuttle at the airport, Great staff easy communication.Very reasonably priced

steve short

in the last week

michel Dumay

in the last week

I had an issue with my booking due to a small mistake in my email address. The support team was extremely professional, patient, and kind. They quickl ...

Yassine Charif

a week ago

I will definitely partner with this company for my future vocational and business travels. They guaranteed efficient process, great service, the car w ...

Khalid Jeanbaptiste

a week ago

Excellent service from start to finish! The car was clean, comfortable, and in perfect condition. The staff was very friendly and helpful, making the ...

Emir

a week ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

2 weeks ago

I wanted to hire a van for a day and saw one online. The van was perfect but had limited mileage. Called up and had the lovely Carol Hope. Genuinely s ...

Maria Chowdhury

a month ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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