Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.5/5 based on 79503 reviews

Google Rating

4.6

Happy Customers

user-1 user-2 user-3 user-4 110K+ More

This is the second time we will have used the firm. The booking process is easy, and the location good. The staff were well dressed and patient. They have a very difficult job to do.

Christine Margaret PIKE

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Speedy and accurate conversation.

Speedy and accurate conversation.

Paul T.

3 hours ago

Invited

good support

support :-)

Kristina Raudaschl

4 hours ago

Invited

Quick and precise

Quick and precise

Cristina Mazzei

7 hours ago

Invited

I used their Chat to request assistance…

I used their Chat to request assistance on a matter. They were very patient and helpful.

Doug Shumand

8 hours ago

Invited

Easy process

Easy process

ASAD BANGASH

10 hours ago

Invited

Great experience again with VIP Cars…

Great experience again with VIP Cars booking a hire car in Adelaide for a 6 day getaway. Very easy process and great value deal booking a car with lo ...

John Hammond

12 hours ago

Invited

My travel plans changed and I needed to…

My travel plans changed and I needed to cancel my car rental. Speaking with the service team helped me get exactly what I was looking for.

Adhir Singh

14 hours ago

Invited

Please keep the cheap prices available…

Please keep the cheap prices available all the time

Ahmad Raiash

15 hours ago

Invited

The agent was great and very courteous

The agent was great and very courteous. But changing the reservation was not smooth. Finally I had to cancel the reservation.

Mahmood

15 hours ago

Invited

.1234

.easy service

Maeve McEldowney

15 hours ago

Invited

A good price easy booking low deposit

A good price easy booking low deposit Thank you

Paul Kirkbright

16 hours ago

Invited

I’M GLAD TO RESERVE CAR WITH YOU.

I’M GLAD TO RESERVE CAR WITH YOU.

NAZIM BAYRAMOGLU

18 hours ago

Invited

Fast and easy

Fast and easy

Maciej Barcikowski

18 hours ago

Invited

Good booking experience

Good booking experience . I contacted customer support service first via chatbox which connected me to agent Michelle V , very pro and efficient and c ...

Katia

21 hours ago

Invited

Booking experience was quick and…

Booking experience was quick and straightforward

Brian McCluskey

22 hours ago

Invited

Fast and easy

Booking process easy and fast

Mohamad Sulaiman

22 hours ago

Invited

QUICK AND EASY

QUICK AND EASY

Michael Cullinane

23 hours ago

Invited

Easy to book

Easy to book

lucy

24 hours ago

Invited

reference adjustment to car hire

the lady I spoke to was very professional AND EXPLAINED EVERYTHING

Stephen

1 day ago

Invited

Easy to go through all process…

Easy to go through all process including insurance etc...

JUNGHWAN KIM

1 day ago

Invited

Very easy to book

Very easy to book

Teresa Jackson

1 day ago

Invited

Speed,service

Speed,service

Nino Tufegdzic

1 day ago

Invited

Easy and convenient

Easy and convenient

Andrew Bailey

1 day ago

Invited

Easy process

Easy to follow process

Deborah Herd

1 day ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Great service, thanks very much. The agents are very friendly, the check in is easy, the return is easy (I mean, I drove it like it was my first born ...

holly ireland

a month ago

reached out to Dan via live chat at 1:45am UK time, and I honestly wasn’t expecting such a quick and helpful response! He went above and beyond to hel ...

Foysol Tanvir

a week ago

Easy to find a good deal, an excellent price and a quick booking process. Would have been 5 stars if they hadn't kept pushing the additional insurance ...

Kevin Walsh

a month ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

3 months ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

3 months ago

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

3 months ago

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

5 months ago

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

5 months ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

7 months ago

very easy online booking, prompt pick up by shuttle at the airport, Great staff easy communication.Very reasonably priced

steve short

in the last week

michel Dumay

in the last week

I had an issue with my booking due to a small mistake in my email address. The support team was extremely professional, patient, and kind. They quickl ...

Yassine Charif

a week ago

I will definitely partner with this company for my future vocational and business travels. They guaranteed efficient process, great service, the car w ...

Khalid Jeanbaptiste

a week ago

Excellent service from start to finish! The car was clean, comfortable, and in perfect condition. The staff was very friendly and helpful, making the ...

Emir

a week ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

2 weeks ago

I wanted to hire a van for a day and saw one online. The van was perfect but had limited mileage. Called up and had the lovely Carol Hope. Genuinely s ...

Maria Chowdhury

a month ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.9/5

Read unbiased customer opinions from around the world on a trusted review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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