Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 71325 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 101K+ More

Easy to book, good price. Slight glitch and had to have something altered but customer services dealt with it really quickly.

ian platts

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Very good

Simpel and very good

Terje Torp

Invited

Shown great customer orientation

Shown great customer orientation

Aytekin Basuslu

6 hours ago

Invited

Easy booking

Easy booking

Renee

7 hours ago

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Fairly easy to navigate through it.

Fairly easy to navigate through it. Many offers come on the screen that confuse the process. It works fine

serge wong

16 hours ago

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Affordable price and good customer care

Affordable price and good customer care

Ahmed El Alfy

19 hours ago

Invited

Great and responsive customer support.

Great and responsive customer support.

Jessic Fung

23 hours ago

Invited

Very good 👏👏

Very good 👏👏

Bes

23 hours ago

Invited

harshi is a gerat manager for me

harshi is a gerat manager for me thanks to harshi i can change my schedule even though i have problem

강동우

1 day ago

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Rapide et simple

Rapide et simple

Val�rie LEGER

1 day ago

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Greet revioh

Greet revio

Ayman Alhusayni

1 day ago

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Good good good

Good. Good Good Good

Ziad Jahmani

1 day ago

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My problem was resolved

My problem was resolved

Abidh C.P

2 days ago

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I used VIPCars.com several times and I…

I used VIPCars.com several times and I was always impressed by the great customer service (a special thank to Molly for resolving my last query) and v ...

Enrico M

2 days ago

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Great experience and fast solution…

Great experience and fast solution during the booking phase

Stefano

2 days ago

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Rebekah was very helpful and polite and…

Rebekah was very helpful and polite and answered all my queries . Thank you

Kent

2 days ago

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Very easy and reliable

Was really good bargain and easy to understand every aspect of the deal.

Michael Fershtenfeld

2 days ago

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Simple and quick booking process

Simple and quick booking process

Mr Fernandez

2 days ago

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WAS VERY GOOD AND FAST

EXCELLENT AND FAST

Mr Abdelhamid Elsayed

2 days ago

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User friendly site

User friendly site

Gary

2 days ago

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great customer service

great customer service. the gentleman who attended the phone was really helpful and empathic. was a pleasure talking to him.

Giovanni Tanzarella

2 days ago

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The person I spoke with was extremely…

The person I spoke with was extremely helpful and was clear and easy to understand.

Don

3 days ago

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Effortless online booking

Effortless online booking

Iain Yeoman

3 days ago

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Changed my collection time today

Changed my collection time today , the day before travelling and all done in minutes with no dramas and no extra cost. Fabulous !

Lynsey Hanley

3 days ago

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Best best best

Best best best

Orazmuhammet Deryayev

3 days ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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