Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 72058 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 102K+ More

Tia was very helpful on the live chat and quick and efficient at looking into the questions I had regarding the rental. All my questions were answered, and I received lovely customer service! Thanks, Tia! :)

Nick

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Quick and easy

Quick and easy

KevinTansey

4 hours ago

Invited

Excellent service and car

Excellent service and car

Mobeen

5 hours ago

Invited

Prompt and clear response

Prompt and clear response

Luca Bellintani

5 hours ago

Invited

Spoke on the online chat because i did not receive an email with details of my purchase

Spoke on the online chat because i did not recieve an email and the lady was super helpfull and quick! Much appreciated👏

amic

6 hours ago

Invited

Very easy

Easy to follow instructions all the way through to payment

Peter

12 hours ago

Invited

It was ok so far

It was ok so far

Brian Brownlee

19 hours ago

Invited

Great car hire experience

Great car hire experience. The car was clean, well-maintained, and exactly as described. Pickup and drop-off were quick and hassle-free. Staff were fr ...

NA

20 hours ago

Invited

Easy to make the reservation.

It was overall easy to register.

Kei Kato

21 hours ago

Invited

Easy to navigate excellent service

Easy to navigate excellent service

MR MARTIN BROWNHILL

21 hours ago

Invited

Quick efficient and professional

Quick efficient and professional

AlisonDei

21 hours ago

Invited

Easy to use and find what you need

Easy to use and find what you need

Neil Brouder

22 hours ago

Invited

simple to book

simple to book

Simon Bishop

23 hours ago

Invited

Great site and easy

Great site and easy

Deborah Blake

24 hours ago

Invited

Tia was very helpful on the live chat…

Tia was very helpful on the live chat and quick and efficient at looking into the questions I had regarding the rental. All my questions were answered ...

Nick

1 day ago

Invited

Highly recommended for a seamless and…

Highly recommended for a seamless and stress‑free online rental experience.

customer

1 day ago

Invited

Reliable service

A very efficient and simple process.

Stevie Sheldon

1 day ago

Invited

Friendly, no-quibble, prompt refund upon cancellation

Didn't actually use the hired car, as sadly we had to cancel our trip to Australia. But the cancellation process was faultless from VIP Cars - friendl ...

MR G WILLIS

2 days ago

Invited

VIP cars - my go-to site for USA car rental

VIP cars is my go-to site for USA car rental. Competitive, easy to navigate and they hold customer satisfaction at the heart of everything they do.

Lee Stephens

2 days ago

Invited

easy to navigate site

easy to navigate site. No hidden extras.

Jenifer

2 days ago

Invited

Easy reservation at a great price!

Easy reservation at a great price!

Nicolas Letendre

2 days ago

Invited

GOOD WEBSITE EASY TO USE

GOOD WEBSITE EASY TO USE

Mr JAMES LISTER

2 days ago

Invited

Easy reservation at a great price!

Easy reservation at a great price!

Charles Senecal

2 days ago

Invited

Easy to book

Easy to book , a good prices

Bader Aldhahi

2 days ago

Invited

easy

very easy explained

Neal

2 days ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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