Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 71175 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 80K+ More

VIP Cars organised my car rental in the Seychelles and I was very happy with their service and support. I can highly recommend them.

Andrew Bentley

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Good customer service

I had some questions and needed to make an update the main driver in our reservation. The wait to a chat agent was not very long. Bella was very polit ...

Lily F

7 hours ago

Invited

My flight that was going directly to…

My flight that was going directly to arrive at MBJ at 12 pm changed to arriving at 3.35 , concerned VIP may think i was not showing up i called , the ...

Eddie Santos

8 hours ago

Invited

Clear communication.

Clear communication. Quick respons.

Rieuw Spijker

11 hours ago

Invited

Great service

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

12 hours ago

Invited

Great customer care experience

The customer care representative was able to help with my rebooking request due to flight delays

Obinna Derek Madueke

14 hours ago

Invited

I had a wonderful experience at…

I had a wonderful experience at Sarajevo rental office. Staff were amazing and professional. Booking with VipCars was easy, fast and easy. Well done. ...

Eriden Pasic

21 hours ago

Invited

Great support in service

I had some doubts about the car and service was really helpful and got quick response fron it. Car price is good.

Christian

1 day ago

Invited

Incredible customer service

Imcredible customer service, out of hours whatsapp function. Booking confirmations spot on. Very good prices for cars too. I always book with them. D ...

Sam B

1 day ago

Invited

Staff were very friendly and very…

Staff were very friendly and very helpful, overall very good experience and would highly recommend

Andrew Clarke

4 days ago

Invited

Very nice service.

Very nice service. Thanks vipcars

Gokhan Salah

4 days ago

Invited

It was easy to book a car

It was easy to book a car

Mtanios Chami

4 days ago

Invited

Bella is amazing

Bella is amazing

Nicolás Andrés Lugo Beltrán

4 days ago

Invited

Great service

Phone answered quickly. Instructions taken ands actioned right away. Very friendly person on phone. Great Service.

Chris Firth

6 days ago

Invited

good experience

good experience; they help us to get information what we need

_rimanshi Shiroya

6 days ago

Invited

Easy and great price.

All around good, easy and worthy car rental experiance

Daniel

6 days ago

Invited

Outstanding travel experience

The proceedure at the Alamo counter was quick and very understandable. My questions were answered with much patience and with much kindness. On the ...

Philipp Marcel Gasser

7 days ago

Invited

Great Customer Service

Great Customer Service

Rhoel Pana

7 days ago

Invited

Vip Cars in Zanzibar was very…

Vip Cars in Zanzibar was very excellent. They did help us very good and well. Pick up and drop off did goes very smooth. We did have no any unexpected ...

Karin Derks

8 days ago

Invited

a good experience

This car rental experience was excellent. I will recommend VIPcars to my friends around me and thank them for their service.

le taojin

8 days ago

Invited

Bella Collins was very helpful and…

Bella Collins was very helpful and answered my questions quickly. Thanks for everything

Mehmet Bülent Vatan

8 days ago

Invited

Very good

Everything went very smoothly from start to finish. In Rabat, the team was extremely professional and courteous, particularly Mr Nourredine, who was a ...

mehdi bouchentouf

9 days ago

Invited

Nice new car

Nice new car, friendly stuff, good service

Александр Тимченко

9 days ago

Invited

It is a good service

It is a good service, will use it again.quick and easy from booking/collected and returned was easy

Brian Boucher

9 days ago

Invited

Highly recommended 👌

Highly recommended 👌

seyed sahul hamed

10 days ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

I had a wonderful experience working with Ravi Harper. He was extremely professional, patient, and attentive to all my questions. He provided clear ex ...

Salih Efenti

in the last week

For a booking in Chile VIPCars was very helpful and even gave an extra discount. Unfortunately the requested SUV was not available and the alternative ...

Hans Geurten

in the last week

I had an absolutely fantastic experience with Enterprise in Krefeld! The team was incredibly helpful, friendly, and professional from start to finish. ...

venos gewrgiou

in the last week

I had an issue with a minor name correction on my booking and the support team was extremely helpful. Special thanks to the team who handled my reques ...

Anas Al Mazrouie

in the last week

The cost was the best on the market, so I hired an exclusive vehicle from Enterprise US. However, there was an issue with the class of car I selected, ...

Benji Bartel

in the last week

Super useful support team. Quick and direct with Whatsapp and feel like they have your back with whatever the issue is. Also presents good prices and ...

Miles Taylor

in the last week

I am returning customer. This is probably 5th or 6th booking I have done and never ever I had to come back for any complaint whatsoever. Would always ...

Kassim Abdullah

a week ago

Thank you Zayn. I had inadvertently put the wrong age of driver on contract. Amended contract with assistance from Zayn on the chat. Fixed with NO EXT ...

Kate Nottage

in the last week

Really easy to book and great deal on rental

Ronald Shockness

in the last week

Outstanding service during the delivery process. Vehicle in good condition. Everything was perfect.

Juan V. S.

in the last week

Efficient booking arrangements at a competitive price.

Tim Ware

in the last week

I booked through VIPCars twice now. Both times I got great deals that were far cheaper than booking with the provider direct. Picked up my car (provid ...

Henry Ho

in the last week

easy and fast process

Maged Wahba

in the last week

great support with cleared answers

Dharasra Medhaweebhadhara

in the last week

It was so quick and helpful

kapil talesara

in the last week

Renting a car in Calgary was hassle-free and unbureaucratic. The price-performance ratio was very good. Dropping off the car in Vancouver was quick an ...

Michael Arnold

in the last week

I used their Helpdesk when I had a Problem with my reservation. The Problem was not with them but with our Browser in the company when I wanted to cha ...

Rene Grabher

in the last week

Haven’t picked up the car yet, but I just had to make an adjustment to my rental period, so I called their help line and the experience was seamless. ...

Paul Andrascik

in the last week

Rented a car from VIPCars from Manchester Airport. The collection point was just across the road from Terminal 1, an easy walk, but there is also a fr ...

Carl Ciappessoni

a week ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

3 weeks ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

a month ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

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