Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.5/5 based on 76596 reviews

Google Rating

4.6

Happy Customers

user-1 user-2 user-3 user-4 107K+ More

I had an excellent experience booking with VIPCars, and their customer service is what really stood out. My flight departure got delayed, which meant I needed to shift my pickup time, and on top of that I had a couple of changes to request on my booking. Their team handled everything quickly and smoothly — no back-and-forth, no hassle, just fast and efficient responses every step of the way. What impressed me most was how responsive they were. Every change I asked for was processed promptly, and they adapted to my new timing without any friction. It’s rare to find a rental service that stays this attentive and reliable when plans shift at the last minute. I’d happily book with VIPCars again and recommend them to anyone who wants a smooth, stress-free car rental experience with genuinely helpful support. Alina Avramasca with reservation number :G44029595

Alina

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

quick and simple decision process

quick and simple decision process

anthony

1 hour ago

Invited

Had a lovely experience with customer…

Had a lovely experience with customer service - she went above and beyond to help us with a booking and took all the stress out of the situation.

A Westley

3 hours ago

Invited

Ease of finding/selecting auto

Ease of finding/selecting auto

Kathleen Johnson

3 hours ago

Invited

efficient booking process

efficient booking process

Richard

3 hours ago

Invited

Easygoing

Was absolutely a breeze

Dave Spencer

4 hours ago

Invited

Easy

Easy, well explained, great price!

Sarah

6 hours ago

Invited

Ok was good thanks

Ok was good thanks

Ammar Alshamrani

6 hours ago

Invited

good price

good price; easy booking

Jack Newman

7 hours ago

Invited

I was able to find a car with the…

I was able to find a car with the features I wanted at a reasonable price. The booking process was straightforward.

Angela_Denniss

7 hours ago

Invited

Simple transaction

Simple transaction

Hoan D Nguyen

9 hours ago

Invited

the assisant was very helpful and nice…

the assisant was very helpful and nice (Rebekah Bennett)

Antonín

9 hours ago

Invited

Price and easy process

Price and easy process

Gary Mitchell

12 hours ago

Invited

EASY TO USE BOOKING PROCES

EASY TO USE BOOKING PROCES

SK

12 hours ago

Invited

EASE OF BOOKING

Easy to book

David King

13 hours ago

Invited

Everything quick and well

Everything quick and well

Anas

14 hours ago

Invited

Easy to follow booking process and…

Easy to follow booking process and great choices!

Maiken Sørensen

15 hours ago

Invited

Smooth and nice experience.

Smooth and nice experience.

RENNO SOUHILA

17 hours ago

Invited

Good

Very good price

Furhan Safdar

19 hours ago

Invited

Very Efficient Website

Very Efficient Website

JAN

20 hours ago

Invited

Easy as to book

Easy as to book and right price easy use of site

Pen

1 day ago

Invited

good price easy booking

good price easy booking

e m

1 day ago

Invited

Easy site to navigate!

Easy site to navigate!

Wendi Tarr

1 day ago

Invited

easy to use website

easy to use website

Jey

1 day ago

Invited

Easy booking

Easy booking

DA

1 day ago

See More Reviews

Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Easy to find a good deal, an excellent price and a quick booking process. Would have been 5 stars if they hadn't kept pushing the additional insurance ...

Kevin Walsh

a month ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

3 months ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

3 months ago

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

3 months ago

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

5 months ago

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

5 months ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

7 months ago

very easy online booking, prompt pick up by shuttle at the airport, Great staff easy communication.Very reasonably priced

steve short

in the last week

michel Dumay

in the last week

I had an issue with my booking due to a small mistake in my email address. The support team was extremely professional, patient, and kind. They quickl ...

Yassine Charif

a week ago

I will definitely partner with this company for my future vocational and business travels. They guaranteed efficient process, great service, the car w ...

Khalid Jeanbaptiste

a week ago

Excellent service from start to finish! The car was clean, comfortable, and in perfect condition. The staff was very friendly and helpful, making the ...

Emir

a week ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

2 weeks ago

I wanted to hire a van for a day and saw one online. The van was perfect but had limited mileage. Called up and had the lovely Carol Hope. Genuinely s ...

Maria Chowdhury

a month ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

Book With Us