Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.5/5 based on 78316 reviews

Google Rating

4.6

Happy Customers

user-1 user-2 user-3 user-4 109K+ More

Dear National Car Rental Team, I would like to express my sincere appreciation for the excellent service we received from Nico and Patrick. From the very beginning, they treated us with great respect, professionalism, patience, and kindness. They were attentive, helpful, and made the whole rental experience easy and pleasant for us. In my opinion, Nico and Patrick represent your company exceptionally well. They know how to welcome customers, communicate clearly, find solutions, and provide the level of service that gives a customer confidence in the company. Their professionalism and positive attitude truly deserve recognition. Employees like Nico and Patrick are a real asset to National Car Rental and are one of the reasons customers are happy to return. For their service and the way they treated us, I gladly give them 5 stars ⭐⭐⭐⭐⭐. Please pass on my sincere thanks and appreciation to both of them. They absolutely deserve to be recognized for their excellent work. Kind regards, Lahcene Megherbi

Lahcene Megherbi

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

It was quick and easy to book a car…

It was quick and easy to book a car rental. Price was great, better than any other site or booking direct with Dollar!

Dana R.

2 minutes ago

Invited

Easy booking online

Very easy to book and sort out

Tom Hulme

1 hour ago

Invited

Easy reservation

Easy reservation

Abdullah Alyaqout

2 hours ago

Invited

Phone to check all ok

Phone to check all ok

Richard Cureton

3 hours ago

Invited

The ease of hiring online and price.

The ease of hiring online and price.

Tim Dean

3 hours ago

Invited

All good

All good, very kind

Diego de la Fuente

3 hours ago

Invited

lets wait and see

lets wait and see

sian williams

5 hours ago

Invited

Good service and easy to book

Good service and easy to book. The only thing is to check you receive the auto generated email.

Alexandra

5 hours ago

Invited

Prompt and professional

Even before booking a car, I had several queries and contacted VIP Cars multiple times. Every time, their team was prompt, professional, and clear in ...

avaneet soni

6 hours ago

Invited

Everything went very well

Everything went very well. Good service, nice car

Sina Müller

6 hours ago

Invited

That was very fast communication

That was very fast communication. thank you

Aydın Hoşgör

6 hours ago

Invited

easy to compare amounts and types of vehicles

Easy to follow, price was reasonable, we liked the vehicles comparisons

Linda Dietzman

10 hours ago

Invited

Was clear and easy

Was clear and easy

Mohamed Shanab

13 hours ago

Invited

Easy clear price ok

Easy clear price ok

Leo Hyman

15 hours ago

Invited

Quick

Quick, easy and affordable

Joseph Bauer

16 hours ago

Invited

Jeptha

Good choice of cars to compare.

Jeptha Allen

17 hours ago

Invited

Great customer service

Great customer service

Mathis Ribbe

17 hours ago

Invited

it was ok

it ws ok the admiistration

Davy Willaert

17 hours ago

Invited

We lost inititial contact with…

We lost inititial contact with Bella,however, she promptly rang us back even though we are in the UK. She answered our query and then went on to help ...

Ann Trotter

18 hours ago

Invited

Quick and easy

Quick and easy. Reasonable price for selected car

Antony Kisby

19 hours ago

Invited

Great prices for the car…

Seems to be great prices for the car and very easy to do online! I will be back.

Sandra

20 hours ago

Invited

Dear National Car Rental Team,

Dear National Car Rental Team, I would like to express my sincere appreciation for the excellent service we received from Nico and Patrick. From the ...

Lahcene Megherbi

21 hours ago

Invited

Great customer support from Samuel W

Great customer support from Samuel W. He was patient with my request and was able to help me out :)

Yuri Gobbato

21 hours ago

Invited

Excellent assistance fast and clear

Excellent assistance fast and clear, very patiant and helpfull

Ilan Zecharia

21 hours ago

Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

reached out to Dan via live chat at 1:45am UK time, and I honestly wasn’t expecting such a quick and helpful response! He went above and beyond to hel ...

Foysol Tanvir

a week ago

Easy to find a good deal, an excellent price and a quick booking process. Would have been 5 stars if they hadn't kept pushing the additional insurance ...

Kevin Walsh

a month ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

3 months ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

3 months ago

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

3 months ago

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

5 months ago

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

5 months ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

7 months ago

very easy online booking, prompt pick up by shuttle at the airport, Great staff easy communication.Very reasonably priced

steve short

in the last week

michel Dumay

in the last week

I had an issue with my booking due to a small mistake in my email address. The support team was extremely professional, patient, and kind. They quickl ...

Yassine Charif

a week ago

I will definitely partner with this company for my future vocational and business travels. They guaranteed efficient process, great service, the car w ...

Khalid Jeanbaptiste

a week ago

Excellent service from start to finish! The car was clean, comfortable, and in perfect condition. The staff was very friendly and helpful, making the ...

Emir

a week ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

2 weeks ago

I wanted to hire a van for a day and saw one online. The van was perfect but had limited mileage. Called up and had the lovely Carol Hope. Genuinely s ...

Maria Chowdhury

a month ago

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.