VIP Cars Reviews


Based on 3119 reviews. See some of the reviews here.

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Our Customer Reviews



Great service.

Justin has been excellent with all the…

Alan Flower

Justin has been excellent with all the transaction I have requested will definitely use VIP Cars again very professional thanks again


no credit card for car hire


i spoke with an advisor named harry he was very helpful with my query as i do not have a credit card and explained to harry about my search through a solution with alamo cars and as long as i have proof of my return round trip visit to orlando i can hire without a credit card but a security deposit on my debit card would be needed. Harry was a great help and would definitely recommend the service 5 stars from me just for the advise he helped me with. Harry your a legend.

Excellent and very helpful Staff.

Franjo V.

Excellent service. We had problem with the invoice but they where very helpful and they did great job. I will rent the car from VipCar again for sure. Thank you VipCar.

Very easy to book online

Justin Gary Crompton

Very easy to book online. Great prices and the cars are virtually brand new. Highly recommend

Great service


Great service, Competitive price, Sales agents were prompt in response.

There was a mistake where they booked me from wrong location but the mistake was rectified promptly.

I was facing so much difficulty to book…

Akbar Pasha

I was facing so much difficulty to book a car in Toronto Canada. But Zayn from VIP Cars Customer Care helped me. It was amazing talking to him as he took me through the whole process and explained me everything in brief.

Thank you so much Zayn. You deserve a big pat on the back I really appreciate your help.


Mr Essam Aloqiel

Thank you for your generosity, good attitude and quick response


Mr Othman Altambakti

helpful feedback

New Orleans car hire.

Mr Coyle

Easy process. Good deal. Good pickup and drop off. Jennifer was 6 star. Thank you.

No Problem


My booking was changed quickly and efficiently 👍😊

Zayn The Proplem Solver :)

Ihab Zahreddin

Zayn The Proplem Solver :)
Zayn solved our issue directly.
Prompt support from his side.
Sure he deserves more than 5 stars.

Kiara was a Godsend

Sonia M Palacios

Kiara was a Godsend! She was very patient and helpful and even called us back with an offer.



Quick... professional...very helpful...

Great service experience by Erick

Mr Jwalant Talati

Great service experience by Erick. he made sure that my reservation and the price remained the same although I modified my booking.
Prompt service.

Best service ever


Best service ever! The nicest and quickest customer service. Nice app where everything is so clear!

Excellent service

Oasis Pubs Ltd

Excellent service, with much better pricing than going direct to the hire companies.
No risk as contract is with your selected supplier and payment made on collection of vehicle.
Would highly recommend and use again.

My review

Saleh alnamlah

Mr Martin was really helpful, he responds really fast, and he was very nice. I think he should be the employee of the month! It was nice dealing with him.


Stanislas Aaltonen

Thanks MARTIN, great advices, kindness, professionalism, Sixtmust be happy to have you ! :=)

I had lots of questions and request…

Danny Seago

I had lots of questions and request many quotes before settling on a great deal for a Ford Explorer.
Thank you to Jennifer who was very helpful

Great Service!

Mrs Mayse Lam

Great Service! Went all the way to satisfy my request to ensure pick up was at the airport!


Mr Sabri Alquraini

Good ....................,..,.,,,,,,,,,,,,,

Good service

Chuluunbat Batmanlai

Good service

Very good assistance

Rensie la Strega

Very good assistance, quick and clear reservation. Excellent price!

Best and comparatively cheapest rental…

Daniel Hasteden

Best and comparatively cheapest rental car dealer!
You get your voucher quickly and if you have any questions or if you ever have problems, you have a quick and friendly customer service!

Fast response

Sigal nadejda

Fast response, kind help. Good prices and good service. This is a second time i reserve a car with vipcats.

Dear Sirs,

Mr Guido Schmid

Dear Sirs,

Just before pushing the button "Paying" I realised that the pick-up time was 10 a.m. instead of 6.30 p.m. and the bring-back time was 10a.m. as well instead of 5 p.m. Therefore I went back wanting to correct the times I had put rightly before while doing the booking. That's when I got the phone call from "Scarlett". She put it all right and helped me out of the situation. By the way - driver's age is 63 instead of 30. Please take notice of this.
Yours sincerely,
Guido Schmid

P.S. Scarlett did a great job!



The attention and dedication of Martin to close the operation, has been great, as previously had done Sarah when he gave me information. If the service the company provides with the car is as good as the service of these two people, I have no doubt that I will have a great trip. Congratulations!

Ok tanks

Mr Ahmad Allhyani

Ok thanks so very much

Great experience and highly recommended


I had some issues and i had to call the support service. Kiara was my assistant and she was really helpful, she answered all my questions and look in to everything for me, and at the end she send me the link to pay without any terrible. She was nice and polite and I really like the service. Also it was a free line so i didnt worry about how much the call gonna cost me. Thank you all!

ottima esperienza

quartapelle vincenzo

ottima esperienza.
macchina perfetta e veloci operazioni di presa è restituzione.

The best price and customer services.


They provide you with the best price for rental car and you could modify, change or cancel your reservation anytime you want. VipCars customer services support beyond what they should and they are available 24/7.

Wonderful and professional

Bandar Mohammed

The service is more than wonderful and professional and prices are lower than other companies I advise dealing with them

Professional and Kind

Magda Emil

I want to thank Martin for his help to rent a good car. He is professional and replied me quickly. So kind support. He is so helpful.

Great experience

George Havelka

Great experience. Had a wonderful car. Easy check in and check out. Good customer service

Martin friendly and professional employee

Karine Malacan

I had a problem with my booking (error in the dates mentioned) and Martin has provided me with a prompt and efficient reply. He has successfully addressed my request and I thank him for his professionalism.

Helpful Online

An Shun Wang

Book at this website and ask some questions from their online message, Christy is very nice and helpful.

Erick the customer service agent


Erick the customer service agent on Live chat was excellent and answered all my queries promptly and helped me greatly and offered alternatives.


Monica Neves

Excelent service for reservation

Scarlett was very helpful 🙂

Luke McCreary

Scarlett was very helpful in changing my supplier the day before my booking. Taken a lot of stress off me just before I travel. Thank you!

Had some trouble paying due to a block…

Ingrid Miller

Had some trouble paying due to a block from the bank. With some help from the nice young man on the chat support everything was fixed in a blink of an eye. Thank You Matthew



Great service. Highly recommended.

I had no problems at all with Jenny the…

Mike Klinkenberg

I had no problems at all with Jenny the lady with whom I had an online chat followed by a telephone conversation. However I am concerned that the confirmation voucher includes the agreed price but does not confirm what is included in the price such as insurances with no excess and the additional driver. I would expect these to be clearly detailed.

Updated from three to four star as I have now received updated confirmation voucher setting out inclusions. Would have been five stars if the first voucher had set out the inclusions without my having to make a further call. Will update to five stars once the pick-up and drop-off of the car has been effected without any problems.

La atencion de Erick via chat fue…

Mr Marcelo Silenzi

La atencion de Erick via chat fue excelente y nos decidió por tomar el alquiler.
Felicitaciones por la buena atención

Reservation changes

Douglas Giorgio

I had made reservations several weeks ago . I needed to make minor changes. Zane was very efficient, thorough and professional. I shall keep his telephone number as I am certain he will help in anyway needed.

Always kind and helpful

Mr Fernando Alamos

I got some doubt during the reservation process and everything was kindly explained and clarified.

Great service

Ana Capela

They were very professional with regards to the booking.



Thanks for the staff who helped me to modify my booking request. Most importantly understand my needs and propose alternatives.

Excellent service

Caren Eckrich

Excellent service - couldn't find my booking - they responded via whatsapp - very helpful

Great Service

Mr William Jones

Great Service. Thankyou

We have had a problem with booking

Petra Neumann

We have had a problem with booking, but we got help from Bryan with live chat and our problem was quickly solved.

really helpful

Philip Royal

really helpful! great customer service!

So helpful

Sarju Dodhia

So helpful in resending a voucher I had lost.
Thanks Zayn


Roddy Conway

Good service. Thanks

Prompt response thru whatsapp

tiny then

Recommended platform to get best deal for
Car rental. And fast response thru whatsapp. Unfortunately there was no reply on queries sent thru email.
If you need to change pick up time, suggested you to call the car rental company directly.
I was told there was charge of 20 usd if i wish to change pick up time which was waived off at the end.
When i reached the rental front desk, i was told the car has been reserved and i can collect any time before they close.



Came to the site via Skyscanner, best offer, easy to use side, clear pricing.

Great attendant

Estela Regulle

Mathew answered me very well, clarified all my doubts clearly and was very cordial. great attendant.

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