Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 72041 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 102K+ More

Was easy to pick up and return the car, good price and good customer service.

Stefano

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

I am writing to announce that my…

I am writing to announce that my problem with VIP CARS rental services had ended up with a refund on the total amount paid to the insurance company an ...

smartcare UAE

5 hours ago

Invited

Friendly, no-quibble, prompt refund upon cancellation

Didn't actually use the hired car, as sadly we had to cancel our trip to Australia. But the cancellation process was faultless from VIP Cars - friendl ...

MR G WILLIS

8 hours ago

Invited

VIP cars - my go-to site for USA car rental

VIP cars is my go-to site for USA car rental. Competitive, easy to navigate and they hold customer satisfaction at the heart of everything they do.

Lee Stephens

9 hours ago

Invited

easy to navigate site

easy to navigate site. No hidden extras.

Jenifer

10 hours ago

Invited

Easy reservation at a great price!

Easy reservation at a great price!

Nicolas Letendre

11 hours ago

Invited

GOOD WEBSITE EASY TO USE

GOOD WEBSITE EASY TO USE

Mr JAMES LISTER

11 hours ago

Invited

Easy reservation at a great price!

Easy reservation at a great price!

Charles Senecal

11 hours ago

Invited

Easy to book

Easy to book , a good prices

Bader Aldhahi

11 hours ago

Invited

easy

very easy explained

Neal

14 hours ago

Invited

Ana was really the best benefactor.

Ana was really the best benefactor. Thanks to her, everything could be solved in an instant, My worries also disappeared. I was able to feel safe even ...

Soomin Eom

15 hours ago

Invited

Good cars

Good cars. Recommend.

Erik Kľúčiar

1 day ago

Invited

Great useful for car rental

User friendly good experience

Germain MYAMBAYE Beasna

1 day ago

Invited

WRITH LOCATION AND PRICE

WRITH LOCATION AND PRICE

Jeff Spivak

1 day ago

Invited

My requests were answered quickly and…

My requests were answered quickly and courteously. Thank you very much.

GOKTURK GUVENEN

1 day ago

Invited

The booking Process was seamless

The booking Process was seamless

Edsel Phasha

2 days ago

Invited

Rentalcar

No problems

Michael Mulholland

2 days ago

Invited

It worked with no problems

It worked with no problems

Stephen Ramage

2 days ago

Invited

Fast

Fast and easy -- good prices

Dennis Gerhardstein

2 days ago

Invited

Very nice and helpfull customer service

Very nice and helpfull customer service

Katarzyna

2 days ago

Invited

Swift and transparent

Swift and transparent

Andrew Donnelly

2 days ago

Invited

very helpful for editing our booking

very helpful for editing our booking

최지훈

2 days ago

Invited

Very great person

Very great person, very good company guided very well. Thank you so much.

Sushil Chhabra

3 days ago

Invited

Excellent

I don't know about the negative experiences people had nor do I wish to influence my review otherwise, but all I can say is, the rental process with V ...

Tajul

3 days ago

Invited

Was easy to pick up and return the car

Was easy to pick up and return the car, good price and good customer service.

Stefano

3 days ago

See More Reviews

Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

Book With Us