Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.5/5 based on 78362 reviews

Google Rating

4.6

Happy Customers

user-1 user-2 user-3 user-4 109K+ More

Dear National Car Rental Team, I would like to express my sincere appreciation for the excellent service we received from Nico and Patrick. From the very beginning, they treated us with great respect, professionalism, patience, and kindness. They were attentive, helpful, and made the whole rental experience easy and pleasant for us. In my opinion, Nico and Patrick represent your company exceptionally well. They know how to welcome customers, communicate clearly, find solutions, and provide the level of service that gives a customer confidence in the company. Their professionalism and positive attitude truly deserve recognition. Employees like Nico and Patrick are a real asset to National Car Rental and are one of the reasons customers are happy to return. For their service and the way they treated us, I gladly give them 5 stars ⭐⭐⭐⭐⭐. Please pass on my sincere thanks and appreciation to both of them. They absolutely deserve to be recognized for their excellent work. Kind regards, Lahcene Megherbi

Lahcene Megherbi

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

JUST THE BOOKING

JUST THE BOOKING

Jose Emilio Almeida Fernandes

51 minutes ago

Invited

very easy and convenient

very easy and convenient. Prices are competitive.

Sandeep Kumar Vashist

55 minutes ago

Invited

Easy

very straight forward

Francesca Von Wurzbach Purell

4 hours ago

Invited

Excellent Customer Service!

I had a great experience working with Bella Collins today. She was incredibly helpful, professional, and patient throughout the entire process. Bella ...

Mohanraj Sivamani

12 hours ago

Invited

booking process

booking process easy

Darrell Lipman

13 hours ago

Invited

Very quick and easy

Very quick and easy

Dean Long

14 hours ago

Invited

Easy and quick

Easy and quick

Esa Pirttijarvi

15 hours ago

Invited

My Son found this rental car for me and…

My Son found this rental car for me and I booked it! Computer Easy and friendly.

Donald

17 hours ago

Invited

VERY EASY TO BOOK

VERY EASY TO BOOK

M J

19 hours ago

Invited

Easy reservation

Easy reservation

SUNGHEE LEE

19 hours ago

Invited

We were having trouble cancelling our…

We were having trouble cancelling our rental car insurance until Kathy joined the live chat. Within seconds it was actioned. Great customer service Ka ...

Paul Hunt

20 hours ago

Invited

i got all the answers i need

i got all the answers i need

Israel Cohen

20 hours ago

Invited

Perfect service in Munich

Perfect service in Munich

Hakan Aliyazicioglu

21 hours ago

Invited

Inexpensive

Inexpensive, easy to book

PETER

23 hours ago

Invited

It was easy to follow instructions

It was easy to follow instructions

Wayne Broadmore

1 day ago

Invited

It was fast and easy to complete.

It was fast and easy to complete.

Viktor Lasmarias

1 day ago

Invited

Excellent service from VIP Cars

Excellent service from VIP Cars. Nathan responded very quickly and was attentive throughout the process, making sure my drop-off time was updated and ...

Bruno Ramos

1 day ago

Invited

Easy to work with

Easy to work with

Joseph Bryant

1 day ago

Invited

RENTAL ASSISTANCE

THE NIGHT BEFORE I WAS SCHEDULED TO LEAVE ON MY TRIP , I PULLED UP MY VOUCHER AND REALIZED THAT MY PICKUP TIME WAS INCORRECT- I WENT ONLINE TO SEE IF ...

Lisa Neltner

1 day ago

Invited

It was good thanks

It was good thanks

Roy Thomas

1 day ago

Invited

easy to book

easy to book

sebastian

1 day ago

Invited

Everything went smoothly

Everything went smoothly. Car was ready on time. Communication was great. They were substantially cheaper than other companies.

JR

1 day ago

Invited

very very easy to use

very very easy to use

James

1 day ago

Invited

easy and clear

easy and clear

Abdallah

2 days ago

See More Reviews

Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

reached out to Dan via live chat at 1:45am UK time, and I honestly wasn’t expecting such a quick and helpful response! He went above and beyond to hel ...

Foysol Tanvir

a week ago

Easy to find a good deal, an excellent price and a quick booking process. Would have been 5 stars if they hadn't kept pushing the additional insurance ...

Kevin Walsh

a month ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

3 months ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

3 months ago

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

3 months ago

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

5 months ago

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

5 months ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

7 months ago

very easy online booking, prompt pick up by shuttle at the airport, Great staff easy communication.Very reasonably priced

steve short

in the last week

michel Dumay

in the last week

I had an issue with my booking due to a small mistake in my email address. The support team was extremely professional, patient, and kind. They quickl ...

Yassine Charif

a week ago

I will definitely partner with this company for my future vocational and business travels. They guaranteed efficient process, great service, the car w ...

Khalid Jeanbaptiste

a week ago

Excellent service from start to finish! The car was clean, comfortable, and in perfect condition. The staff was very friendly and helpful, making the ...

Emir

a week ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

2 weeks ago

I wanted to hire a van for a day and saw one online. The van was perfect but had limited mileage. Called up and had the lovely Carol Hope. Genuinely s ...

Maria Chowdhury

a month ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.9/5

Read unbiased customer opinions from around the world on a trusted review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

Book With Us