Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 71763 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 101K+ More

The booking experience with VIPCars was very easy without any fuss. The rental car was provided by carhirebaku. They have excellent value for money and the staff who handed/collected the car was very polite and provided lots of helpful tips on driving in Baku.

Fa

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Very easy to follow instructions with…

Very easy to follow instructions with clear but detailed, informative advice.

James McCrory

4 hours ago

Invited

So easy and the best price found with…

So easy and the best price found with free cancellation 48 hours before!

Frixos Violaris

4 hours ago

Invited

Easy

constructive feedback

Sladjana Vujosevic

5 hours ago

Invited

SERVICE ORIENTED CUSTOMER DRIVEN

SERVICE ORIENTED CUSTOMER DRIVEN

HENRI LEV ARY

6 hours ago

Invited

Nice and easy to book

Nice and easy to book

Dorte Mannering

8 hours ago

Invited

Excellent service and very friendly…

Excellent service and very friendly staff. Speacial thanks to Kathy Forks for her patience and help

Graham Hatch

11 hours ago

Invited

Easy to book

Easy to book Good choice of cars

Lynda Mitchell

14 hours ago

Invited

It's such a good memory

It was my fourth time using it, and it was such a good memory. It was easy to contact and use feedback.

SANGGIL KWON

22 hours ago

Invited

Swift & efficient

Swift, precise

MARIOS

1 day ago

Invited

Thanks alot

Thanks alot

Mohamed Abouhelwa

1 day ago

Invited

Excellent service provided and thank…

Excellent service provided and thank you .

Fergal O'Connor

1 day ago

Invited

Bella helped me very swift and good

Bella helped me very swift and good. Great service!

Zakaria Khettabi

1 day ago

Invited

Easy booking

Easy booking

SB

1 day ago

Invited

FAST

I AM HAPPY WITH THE PRICE

METE INCE

1 day ago

Invited

Easy and good price

Easy and good price

T. Houlden

1 day ago

Invited

Booking process was spoke,spoke to…

Booking process was spoke,spoke to Nathan and he sorted everything out

Paul

1 day ago

Invited

Efficient.

Efficient.

GERALD WALTER JOHNSON

2 days ago

Invited

good experience

good experience

LY

2 days ago

Invited

Trying to navigate the entire process

Trying to navigate the entire process, not being very proficient with computers.

Sean Delaney

2 days ago

Invited

easy peasy!

easy peasy!

JOHANNES VAN DEN EERENBEEMT

2 days ago

Invited

Easy and good offers

Easy and good prices

Sami Aljallad

2 days ago

Invited

Easy to book

Easy to book

Ray Atkinson

2 days ago

Invited

Easy to see options and book

Easy to see options and book. Excess Insurance sell is normal for car hire companies but not needed if take out own policy.

Alastair Cameron

2 days ago

Invited

Easy to make reservation

Easy to make reservation

Sharon Sorensen

2 days ago

See More Reviews

Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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