Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 73272 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

I created a booking, everything was fine, but my flight was delayed. I got in touch with them, and i got a really helpful customer rep(Rebekah Bennet), and we managed to change the booking in less then 15 minutes. Great customer service!

Barnabas Pal

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Easy process

Easy process ! Made something that is quite stressful less so

Daniel Collins

32 minutes ago

Invited

Cheap And Flawless Experience

The website offered deals at a cheaper price and is desigened in a very informative and user friendly way. It's easy to spot a fitting deal for you. T ...

Matthias

50 minutes ago

Invited

easy and fast

easy and fast

Seongki Jeong

7 hours ago

Invited

Great site

Great site with filters to compare offers and conditions, best prices

Carlo

12 hours ago

Invited

Easy to book

Easy to book. Great price!

Lisa White

12 hours ago

Invited

Best

Very fast and corect

Mladen Mladenoff

15 hours ago

Invited

very good and very easy

very good and very easy

RANDA ALOSTAZ

16 hours ago

Invited

What I booked is Volkswagen ID.4…

What I booked is Volkswagen ID.4 Automatic 4x4 or Similar SUV, but the voucher I received is only show Car Type "Volkswagen ID.4 or similar Car Code J ...

Chien I SHIH

16 hours ago

Invited

Parfait 👍 parfait 👍

Parfait 👍 parfait 👍

Daniel Fortune

17 hours ago

Invited

GOOD EASY

GOOD EASY, CHEAP

arshad yasin

18 hours ago

Invited

All good.

The booking was easy.

Holger Labus

23 hours ago

Invited

Very profetian Services and respekt…

Very profetian Services and respekt full and understand agent with christina name .

Fazil

24 hours ago

Invited

easy to work on site

easy web site

Stephen Woods

1 day ago

Invited

Contact for delay

Michelle helps us really good

Raoul Lieverst

1 day ago

Invited

Easy, straightforward, Booking

Booking was very simple and straightforward And the insurance was shown right below the cost of rental.

Edward Sedlak

1 day ago

Invited

Good

Good and easy

Hassan Chamseddine

1 day ago

Invited

The person I ring answered quickly and…

The person I ring answered quickly and solved the problem so fast even let me check my email when she corrected the issue with my booking and talk me ...

Earl Williams

2 days ago

Invited

good service and nice car

good service and nice car, thank you Luca

Luca Morgan

2 days ago

Invited

Easy to book good prices

Easy to book good prices

Sheila

2 days ago

Invited

fast and effecient responses

fast and effecient responses

marc

2 days ago

Invited

Car hire

Excellent service

Hamidullah

2 days ago

Invited

Everything went well.

Everything went well.

Mr Ian Stowe

2 days ago

Invited

Seemed to work pretty easily

Seemed to work pretty easily. Not got the hire car yet but booking is simple.

merthyr

2 days ago

Invited

Made very simple and clear instructions

Made very simple and clear instructions

Gaz Saleem

3 days ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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