Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 73373 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

Rebekah helped me good .friendly and fast She knows how to help the customer. The website looks a bit outdated and needs an update.

Ronald

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

easy to follow

easy to follow

david currin

59 minutes ago

Invited

Intuitive

Intuitive, simple

Abdelkader Habri

1 hour ago

Invited

Excellent and honest customer service

Excellent and honest customer service! The chat agent quickly answered all my questions about licenses and shuttles. They even proactively gave me a t ...

wk lum

2 hours ago

Invited

Quick

Quick, fast

SG

2 hours ago

Invited

Perfect Helpdesk

Had an issue with a lost mail after the Chabot couln't figur out an agent made it after a few seconds an resend my mail.

Marc Weyer

14 hours ago

Invited

Swift

Swift, easy to follow transaction

Mr M Cocozza

14 hours ago

Invited

Great support of the staff member

Great support of the staff member

Jakub Dziadoń

16 hours ago

Invited

Quick and easy with very good choice of…

Quick and easy with very good choice of cars at reasonable prices.

PHILIP

17 hours ago

Invited

Fast easy to understand .

Fast easy to understand .

Gillian O Sullivan

19 hours ago

Invited

The customer service was amazing and…

The customer service was amazing and seamless.

Ahmad Fayk Abo Dan

21 hours ago

Invited

Thank you very much

Thank you very much

Rijschool Rij-Wijs

22 hours ago

Invited

Eddy was very helpful

Eddy was very helpful, easy assistance, resolved quickly.

Ellie Quire

23 hours ago

Invited

Great customer service from Devin

Great customer service from Devin, efficient and helpful

Nicole Cox

23 hours ago

Invited

Nathan is the best

Nathan was very helpful and accommodating.

Kat Cute

24 hours ago

Invited

Easy

Easy - well done

Brian

1 day ago

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Easy to get in contact by a question…

Easy to get in contact by a question about my booking. Live chat was perfect with directly contact (no robot). Dion

Dion Sillessen

1 day ago

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Had to modify booking online and the…

Had to modify booking online and the webchat agents were amazing and so efficient. Thank you!

Desmond

1 day ago

Invited

Clear and easy.

Clear and easy.

Fung Fai

1 day ago

Invited

So far very good

So far very good

stuart

2 days ago

Invited

Quick and easy booking process

Quick and easy booking process

Puneet Sabharwal

2 days ago

Invited

Great price

Great price

A Sharp

2 days ago

Invited

enzo

I spoke to Ana Rios from customer service and she was really nice

Vincenzo Catuogno

2 days ago

Invited

First time used

First time used, the booking was easy. Will wait and see what happens when i pick the vehicle up.

Dean Fleming

2 days ago

Invited

good fast service

VIPCars always offer the best rates and a very responsive and supportive "Contact us" staff.

Mohammed TALHAOUI

2 days ago

See More Reviews

Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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