Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 73922 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 104K+ More

HI, THEIR CUSTOMER SUPPORT IS VERY EXCELLENT SO FRIENDLY AND EASY TO ACCESS THEM.

harikrishnan harikrishnan

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

It was not clear working time and…

It was not clear working time and difficult to find maximum participation in insurance wavier

Valery Gumush

12 minutes ago

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Very helpful

Very helpful

Dana Smith

14 minutes ago

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Gandhi

Good price, good choice of cars

Kanti

2 hours ago

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Excellent …..

Excellent …..

Adam

2 hours ago

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Well i didnt fully use their services

Well i didnt fully use their services, as i got a good deal through them, but then plans changed and had to cancel the trip, so had to cancel car rent ...

Marius Barysas

2 hours ago

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Nathan very helpful with my issue and…

Nathan very helpful with my issue and even called me 5 times after to complete this review!

Carl

5 hours ago

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Wish I could give it five stars…

Wish I could give it five stars because they managed to slightly change my booking very last minute without any issue, but they didn’t pass over my se ...

FC

6 hours ago

Invited

The agent who assisted me was thorough and professional

The agent who assisted me, Ana, was thorough and professional. My change was resolved quickly. I did not have to wait long to make a connection with a ...

Edward Sedlak

6 hours ago

Invited

Live Chat team of VIP Cars is amazing

Live Chat team of VIP Cars is amazing. Viggo was the agent assigned to me he has been a great help.

Monish

7 hours ago

Invited

good

Good helping good

Richard&R&Federal

7 hours ago

Invited

Was good price this time

Was good price this time. Simple and efficient booking process.

S L

8 hours ago

Invited

Very easy to use

Very easy to use

Jenny

9 hours ago

Invited

Excellent company

Excellent company. Sorted out a rebooking due to delayed flights with no problems.

Louise

9 hours ago

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Highly recommend this company.

The whole process from booking online , car pick up to return was brilliant. On collection I was given a run through of the car: lights, indicator, ho ...

Jane Richardson

11 hours ago

Invited

Straight forward experience

Straight forward experience

Rique

11 hours ago

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I had to change a booking and Eddy was…

I had to change a booking and Eddy was excellent - he listened, was well acquainted with the options and provided clear simply instructions. I would b ...

Scott Milne

21 hours ago

Invited

Easy and best rates for car hire

The booking platform was very simple to use and the rental price we got thru this platform was the the best. The service by the final rental car compa ...

Suchet

23 hours ago

Invited

Easy and quick to use

Easy and quick to use, good prices

Othman

1 day ago

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Great service

Great service

Cihangir Gunes

1 day ago

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Very friendly staff

Very friendly staff

Aleksejus Olencak

1 day ago

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Well answered

Well answered

Adil

1 day ago

Invited

Harshi Gilbert

Harshi Gilbert. Fast and polite. The man

Mark Benton

1 day ago

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Booking process and price

Booking process and price

Yousef Mosalam

2 days ago

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Harshi Gilbert was very helpful and…

Harshi Gilbert was very helpful and courteous in assisting me with a case related to a negative experience with an Italian car rental provider. //Salv ...

Salvatore Volume

2 days ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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