Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 73209 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

Great customer service experience! The team was quick to respond and handled my issue efficiently. They made the whole process easy and stress-free, resolving the problem without any hassle.

lucap

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Nathan has provided excellent…

Nathan has provided excellent care...gone to great lengths to help... highly recomended...

Tomasz KORCZYNSKI

1 hour ago

Invited

Very kind customer service

Very kind customer service

Patrycja

1 hour ago

Invited

Super easy to use

Super easy to use

Alex R

2 hours ago

Invited

Simple and easy booking

Nice and simple at best price

Best friend of Ted

15 hours ago

Invited

Great experience

Great experience Have been in touch with Nathan Very efficient

Ben Legrand

18 hours ago

Invited

Great service from Nathan

Great service from Nathan, handled query efficiently with little fuss. Manu thanks

Abu Zaki

19 hours ago

Invited

Carol Hope was really helpful and…

Carol Hope was really helpful and solved me issues swiftly. Definitely recommend

LH

22 hours ago

Invited

Rental car booking

I have spoken to Carol Hope on the call and booked my rental car for a holiday. I had quite a few questions as i have one way booking and 2 different ...

Shafayat Hasan Chowdhury

23 hours ago

Invited

Very easy good price clear information…

Very easy good price clear information on insurance cover.

Mrs Jennifer Craig

1 day ago

Invited

Easy booking

Easy booking, friendly staff, quality, new, clean car, overall, very positive experience with car rental

Dejan Vlaski

1 day ago

Invited

A great service all round

A very easy process. VIP delivered the cheapest deal for me at the time and the whole process from start to finish was seamless. The collection and re ...

M Bradley

1 day ago

Invited

Prompt customer support

Prompt customer support I wanted to know if I can drive the car to the US from Canada or not, and the customer service agent checked for me and convin ...

Robert Noble

1 day ago

Invited

Excellent

Excellent, really thorough. Articulate and personable. Really very helpful! Thank you

Beth

1 day ago

Invited

Easy to book

Easy to book. I hope the rest of my experience is as good.

Ian Coupland

1 day ago

Invited

It was simple and quick

It was simple and quick

Kyungah Nam

1 day ago

Invited

Customer Service is proactive

My VISA card was not working on their website. Via the customer service we have found a solution. Thanks for the help and I'm looking forward to my co ...

Frans den Hoedt

1 day ago

Invited

Best best best

Best best best

Mr Vahid Motamedi noqondari

2 days ago

Invited

Easy to book use excellent service

Easy to book use excellent service

Mrs Margaret Williams

2 days ago

Invited

Easy booking

Easy booking, all required information included. No additional cost for older drivers.

Margaret

2 days ago

Invited

Good customer service

I created a booking, everything was fine, but my flight was delayed. I got in touch with them, and i got a really helpful customer rep(Rebekah Bennet ...

Barnabas Pal

2 days ago

Invited

Super experience

Super experience

Mme Laurence Alves Gay

2 days ago

Invited

Price and booking easy

Price and booking easy

Paul Riches

2 days ago

Invited

Quick and easy.

Quick and easy.

Only Roses

2 days ago

Invited

great support from Deven

great support from Deven, many thanks for your help

Jens Rhein

2 days ago

See More Reviews

Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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