Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 73683 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

Easy to book and the live chat feature was very helpful - Michelle Vieira helped me find what i needed! 10/10 customer service from her!

Euan Forsyth

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Tivat car hire

Very quick and clean website with a lot of cars to choose at great prices

VilayPatel

60 minutes ago

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Rebekah Bennett was so helpful and…

Rebekah Bennett was so helpful and always suggesting different solutions to my case. Thank you Rebekah for your help and time!!

Amine Bidoud

1 hour ago

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easy to do and got a better price than…

easy to do and got a better price than other search engines.

erika miller

2 hours ago

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Great and easy

Very easy to book

ryan

3 hours ago

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Great one

I have used this website to rent a car at Tangiers airport in Morocco for 18 days. Everything was easy and smooth and with a very reasonable price. My ...

Mr Noureddine Taoufiq

4 hours ago

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Straight forward website

Straight forward website, easy to use good price. Thank you!

Lisalee

7 hours ago

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Very friendly and helpful

Very friendly and helpful. Simba staff were happy and greeted us with smiles all round. Very professionally done. Thank you

Jean

8 hours ago

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Easy to book and the live chat feature…

Easy to book and the live chat feature was very helpful - Michelle Vieira helped me find what i needed! 10/10 customer service from her!

Euan Forsyth

8 hours ago

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Major issue was solved quick

Major issue was solved quick

Wayne Royce

11 hours ago

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So of no value whatsoever however Humans beat AIonce…

So of no value whatsoever however once I dialogue with a human the problem was quickly and easily resolved. Great service at point of human interactio ...

Consumer

11 hours ago

Invited

I made a reservation via Vipcars

I made a reservation via Vipcars. This reservation was placed with Goldcar. After the reservation, I read the reviews of Goldcar and they were very ba ...

Nikkie Dijkstra

12 hours ago

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Excellent online chat with consultant

Excellent online chat with consultant. Had all my questions answered.

Ange

13 hours ago

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Good so far.

Good so far.

Tanya Busby

21 hours ago

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Fast and easy.

Fast and easy.

Fuad Abualnaj

1 day ago

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Very efficient

Very efficient and a quick pick up at the Thrifty desk. Very comfortable car with no issues only 450km on the clock. Very competitive price.

Martin

1 day ago

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Quick and easy booking and helpful…

Quick and easy booking and helpful staff,Patrick especially.

Anne Paterson

1 day ago

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Speed and simply

Speed and simply

Vlade Nikolic

1 day ago

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Rief was very helpful and suggesting…

Rief was very helpful and suggesting all possible solutions to help. Thank you Rief!

Amine Bidoud

1 day ago

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Thanks Nathan u are so helpful

Thanks Nathan u are so helpful

Furkan Esiner

1 day ago

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EASY TO COMPLETE

EASY TO COMPLETE

Chris

1 day ago

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Super

Super toll.

Arber Marx

1 day ago

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Seamless rental service

Have rented cars through VIP cars on a few occasions and have always had a seamless experience.

Rebecca

1 day ago

Invited

Ras procédure simple

Ras procédure simple

Grégory MAURICE

1 day ago

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Exceptional Customer Care

I have used VIP cars now on a few occasions and have always found the service to be good. Their real excellence though came to the fore during my last ...

Nick Pearson

2 days ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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