Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 72196 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 102K+ More

Hired a car for 10 days for a road trip of the Eyre Peninsula, I would recommend VIP Cars to anyone looking for a car rental, excellent service, very easy online booking, communication and great modern cars

Paul Green

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

easy and great price

easy and great price

JOHN

11 minutes ago

Invited

NICE

NICE THK A LOT

FREDERIC GASTALDI

35 minutes ago

Invited

Easy to use and good prices.

Easy to use and good prices.

Deborah Bromley

12 hours ago

Invited

Easy to use

Easy to use, quick to book

Niel Waterman

15 hours ago

Invited

Great service from cristina

Great service from cristina

Lorena Gonzalez Orta

17 hours ago

Invited

First time with Vipcars.com. Hopefully a good experience!

Looked for ages and ages on at least twenty other car hirers trying to get a clear picture of what I'm getting. Always something not clear. With VIPc ...

Michael Holden

17 hours ago

Invited

Great system that worked first time

Great system that worked first time

Tim Cuthbertson

18 hours ago

Invited

easy and quick

easy and quick

michael Williams

19 hours ago

Invited

Easy

Easy. To use

Pat

22 hours ago

Invited

Great Customer Service

Fantastic response to an error I had made by selecting a service I did not need. Dealt with in under one hour by Eddy and refund sent back.

Mark Brown

1 day ago

Invited

Wowwwww

Pratique et rapide ❣️

Joanie Bergeron

1 day ago

Invited

i rented many times

i rented many times , excellent service

Ali Moussa

1 day ago

Invited

Quick response to question

Quick response to question

James

1 day ago

Invited

Great customer service

Great customer service

Bader Aldhahi

2 days ago

Invited

Great service

Great service

Michael

2 days ago

Invited

Good service

Good service

customer

2 days ago

Invited

Straight forward and easy to book.

Straight forward and easy to book.

Neil Ambrose

2 days ago

Invited

Very easy to make reservation.

Very easy to make reservation.

KANGTAE KIM

2 days ago

Invited

Fast and easy

Fast and easy

Abdulmohsen Alhobayb

2 days ago

Invited

very efficient and uncluttered process.

very efficient and uncluttered process.

pat

2 days ago

Invited

A great responsive chat bot

A great responsive and informative 'chat bot', who must be a real person as they so easily followed what I was asking and promptly provided all the in ...

Catherine

2 days ago

Invited

Liked upfront pricing and 48 hour…

Liked upfront pricing and 48 hour cancelation before built in

Doug

2 days ago

Invited

price of rental

price of rental

Andrew

2 days ago

Invited

Quick and easy

Quick and easy

Will

3 days ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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