Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 73190 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

Excellent, really thorough. Articulate and personable. Really very helpful! Thank you

Beth

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Prompt customer support

Prompt customer support I wanted to know if I can drive the car to the US from Canada or not, and the customer service agent checked for me and convin ...

Robert Noble

3 hours ago

Invited

Excellent

Excellent, really thorough. Articulate and personable. Really very helpful! Thank you

Beth

5 hours ago

Invited

Easy to book

Easy to book. I hope the rest of my experience is as good.

Ian Coupland

5 hours ago

Invited

It was simple and quick

It was simple and quick

Kyungah Nam

6 hours ago

Invited

Customer Service is proactive

My VISA card was not working on their website. Via the customer service we have found a solution. Thanks for the help and I'm looking forward to my co ...

Frans den Hoedt

6 hours ago

Invited

Best best best

Best best best

Mr Vahid Motamedi noqondari

9 hours ago

Invited

Easy to book use excellent service

Easy to book use excellent service

Mrs Margaret Williams

9 hours ago

Invited

Easy booking

Easy booking, all required information included. No additional cost for older drivers.

Margaret

11 hours ago

Invited

Good customer service

I created a booking, everything was fine, but my flight was delayed. I got in touch with them, and i got a really helpful customer rep(Rebekah Bennet ...

Barnabas Pal

11 hours ago

Invited

Super experience

Super experience

Mme Laurence Alves Gay

11 hours ago

Invited

Price and booking easy

Price and booking easy

Paul Riches

12 hours ago

Invited

Quick and easy.

Quick and easy.

Only Roses

14 hours ago

Invited

great support from Deven

great support from Deven, many thanks for your help

Jens Rhein

15 hours ago

Invited

Fast and easy to bbok.

Fast and easy to bbok.

Alberto Linares

15 hours ago

Invited

Simple easy car reservations

Simple easy car reservations, plenty of choice re: rental companies cars and prices. Immediate reservation, fast emails etc . I hadn’t used VIP cars b ...

Jo

16 hours ago

Invited

FAST AND EFFICIENT

FAST AND EFFICIENT

Colin Howell

19 hours ago

Invited

The support was absolutely…

The support was absolutely professional, and I was connected with a chat agent (Rebekah) within seconds who helped me immediately. She also proactivel ...

Soufiane Akhouaji

1 day ago

Invited

Good experienc3

Easy to do. Good Price

Martin A Johnson

1 day ago

Invited

All good

Smooth process

Adrian Allsopp

1 day ago

Invited

Was easy to get any help and…

Was easy to get any help and information from website and everything goes smoothly happy with it..

Mr Yilmaz

1 day ago

Invited

Fast and cheap

Easy, cheap and fast

JOHN

1 day ago

Invited

Deven from customer care was very…

Deven from customer care was very helpful. Nevertheless the www site does not indicate the deposit amount for a car which is quite problematic.

Kasia

2 days ago

Invited

I needed to cancel and shortly…

I needed to cancel and shortly afterwards rebook. It went seamlessly. I expected a run around.

Graham Nelson

2 days ago

Invited

When booking the car 23 February 2026

When booking the car, the process was very easy. Due to the designated driver suddenly unable to be part of our group, I decided to give as much not ...

Colin Williams

2 days ago

See More Reviews

Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

Book With Us