Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 72590 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 102K+ More

when I reached out to customer care, they were very helpful and solved all the issues in no time. Wonderful support team. Thank you for the amazing service

Shreyas Benjamin

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Rental van

Very good experience and seemless, all going well so far. Not sure if there is an office in the airport

Kenneth Thomas

1 hour ago

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Thank you

Thank you, Very good communication

Seher Şahin

2 hours ago

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It was fast and correct, really good service.

It was fast and correct, really good service.

Marta

6 hours ago

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all good

all good, thanks

Fazal Fani

6 hours ago

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GOOD PRICES

GOOD PRICES

Barrie

6 hours ago

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Fast and easy reservation at…

Fast and easy reservation at competitive prices

Brian Thordal

7 hours ago

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Simple booking process

Simple booking process

Brian Pow

9 hours ago

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Simple easy and cheap

Simple easy and cheap

Mukkul

11 hours ago

Invited

Great vehicle best service available…

Great vehicle best service available nice car hybrid will be back soon for another one . Thanks guys keep up the good work especially you John Trish .

Martha Garason

14 hours ago

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Easy booking

Easy booking, all information up front.

Kazimierz Olewicz

21 hours ago

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Simple et rapide

Simple et rapide

Walter

22 hours ago

Invited

easy to work and very competitive price

easy to work and very competitive price

Jarrett Spriet

23 hours ago

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Easy to use and book

Easy to use and book

Colin Mann

1 day ago

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Easy…..to use

Easy…..to use

Byron Stewart Jackson

1 day ago

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Easy to book

Easy to book, great proce

MrsGlendaHickman

1 day ago

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Easy

Easy! Nice variety of cars! Pleasure!

Niels Lundén, læge

1 day ago

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I got a phone call not long after…

I got a phone call not long after closing the website, and a consultant called to know if she could be of any help, and she was! Amazing service!

Maxime Lagin

1 day ago

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Easy to book

Easy to book. Not too a penny either. Thank you 👍😊

Libby Hall

1 day ago

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All very straightforward

Very easy to follow the booking process and the resultant deal seems a good price.

Dave Parsons

1 day ago

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Customer service support was great and…

Customer service support was great and help me changed my email on booking as I had provided the wrong email. Live chat support was fast and efficien ...

Adrien

1 day ago

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Everything OK

Everything OK

WL

2 days ago

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Very good!

Very good! Easy to book.

Gundogan

2 days ago

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Site is easy to use

Site is easy to use.

Natalie Downing

2 days ago

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Issues with the web booking, but useful communication with the helpdesk

The menu for selecting pickup and drop-off times for the rental cars did not work properly, so I was unable to enter the time I needed. I corrected th ...

Mart Külvik

2 days ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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