Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 73525 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

I found the support at VIPCars to be really helpful and solved my problem really quick. Brandon - G32545119

Brandon

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Make reservation Very good!

Make reservation Very good!

YANG KYUN SHIN

26 minutes ago

Invited

Booking process and price

Booking process and price - great!

Susan

2 hours ago

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Good choice of vehicles

Good choice of vehicles at various prices.

Dave

6 hours ago

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Great customer service

Great customer service, I got called back straight away and lovely

Miriam

9 hours ago

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..so far so good

.. so far so good , very Easy to Book .

steven evangelides

9 hours ago

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simple,rapide et efficace...

simple,rapide et efficace...

Jose ALVES CARDOSO

10 hours ago

Invited

Top customer support

Top customer support

J.H.

11 hours ago

Invited

Prompt efficient service.

The agent, Ana Rios, on the chat responded very promptly and resolved my issue quickly. I had booked to pick up the rental car on my flight departure ...

Fiona Wyllie

12 hours ago

Invited

Easy to use and straightforward

Easy to use and straightforward

Gordon Reid

13 hours ago

Invited

Very helpful and professional…

Very helpful and professional experience with solving my request.

Marian Dynak

13 hours ago

Invited

easy to use system

easy to use system

Carol Jones

14 hours ago

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Straight forward and competitive

Straight forward and competitive

Murray

15 hours ago

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Deven was very helpful to make changes…

Deven was very helpful to make changes for my pick up time!

MJ

16 hours ago

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It was easy booked and very cheapp

It was easy booked and very cheap

D Carter

17 hours ago

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Excellent support

Excellent support

Frantz

19 hours ago

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Super service

Super service

Brigitte Eaglemeare

20 hours ago

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easy and quick

easy and quick

customer

20 hours ago

Invited

Excellent customer service VIPcars!

Excellent customer service for this Rental car broker who handles international rentals. I had a problem wherein Lufthansa, due to a strike, had cance ...

RG

20 hours ago

Invited

This is the first time

This is the first time

Khalid Dulaih

1 day ago

Invited

Easy reservation

Easy reservation, great offer

Maciej

2 days ago

Invited

simple and direct

simple and direct

rob chaves

2 days ago

Invited

great experience

great experience

Ratko Tepavac

2 days ago

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I didn't manage to rent the car in the…

I didn't manage to rent the car in the end due to drivalia requiring a credit card. Nathan at VIPcars was amazing and went above and beyond and gave m ...

Tyrone

2 days ago

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I found their chat function very useful…

I found their chat function very useful - I was connected to Deven, who answered my questions very helpfully (he gets 5 stars himself). I have not yet ...

Emma

2 days ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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