Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 73067 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

I sent a review with 2 stars bc I did not see a confirmation email and wanted your attention. A customer rep promptly called me and suggested I look in my junk email folder. There it was. I'm very happy with the service :)

Joanne Scully

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

All very easy to follow

All very easy to follow

Richard Norman Baxter

51 minutes ago

Invited

Robert helped me a lot!

Robert helped me a lot!

CHO SEONG YOON

9 hours ago

Invited

Well the booking was easy

Well the booking was easy, not collected the car yet though!

Katie Clulow

14 hours ago

Invited

Easy to follow

Easy to follow

Graham Carr

18 hours ago

Invited

Buchung seamlich einfach ausser bei Versicherung

The site was easy to follow and the prices remained constant throughout the booking. The options for insurance coverage were not very clear.

Lisa Kimpel

20 hours ago

Invited

simplicity and clarity

easy to find and book. All info are accessible and clear.

Joao Carlos Silva

20 hours ago

Invited

very pleasant

very pleasant

Alexey

23 hours ago

Invited

Easy booking process

Easy booking process. Fair prices.

Steven Hume

24 hours ago

Invited

lets see so far so good.........

lets see so far so good.........

Christopher Cadwallender

1 day ago

Invited

Got the help I needed before booking

Got the help I needed before booking. Thanks.

Hala

1 day ago

Invited

Great experience

Great experience, recommend

Luigi Torchia

1 day ago

Invited

Quick support was provided on chat

Quick support was provided on chat

Alexander

1 day ago

Invited

Immense Cooperation

I feel that i was lucky that my request was attended to by Mr. Nathan as after he understood clearly my request we had a conference with the Car Hire ...

MONTEBELLO WALTER

1 day ago

Invited

Smooth transaction

Smooth transaction

Phong Vu

1 day ago

Invited

Competitive rates on car rentals and…

Competitive rates on car rentals and insurance cover.

AR

2 days ago

Invited

Perfect assistance

Perfect assistance, I had some questions about my booking and by livechat they replied immediately (no AI), thanks! Sofian booking G52623315

Sof Foug

2 days ago

Invited

The ideal car to suit our purposes at a…

The ideal car to suit our purposes at a very competitive price

Paul

2 days ago

Invited

Great

Fast progress

Mauro Carta

2 days ago

Invited

Easy to book and no exorbitant deposits

Easy to book and no exorbitant deposits

Ian King

2 days ago

Invited

Dan was very helpful and quickly sorted…

Dan was very helpful and quickly sorted out my issue.

customer

2 days ago

Invited

VIP Cars

Nathan was Very helpful and patient

Patricia Laurie

2 days ago

Invited

Ease of booking

Ease of booking

Babu Sampath

2 days ago

Invited

Great experience

Great experience, easy pick up and drop off. Great price

KP

2 days ago

Invited

Great costumer service

Great costumer service! Had an issue and it was resolved in 5 minutes

JF

3 days ago

See More Reviews

Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

Book With Us