Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 72413 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 102K+ More

Very helpful customer service by Nathan, helped me with amending my booking really a friendly service and understood my requests.

Arav

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Good good good

Good good good

Majed Almohaimeed

1 hour ago

Invited

Price & efficiency

Price & efficiency

Valerie Hoyle

2 hours ago

Invited

Great customer service and very prompt response time, very informative!

Great customer service and very prompt response time! Christine helped me better understand how the booking works and car insurance and sent me a link ...

Mary

5 hours ago

Invited

Very easy booking

Very easy booking

Stephen

8 hours ago

Invited

Easy and quick reservation

Easy and quick reservation

Kunde

8 hours ago

Invited

Prompt & professional customer service…

Prompt & professional customer service from Agent Eddy Delucci ..quickly resolved the issues with no trouble at all. Much appreciated!!

Patrick

9 hours ago

Invited

I lost my booking details and panicked.

I lost my booking details and panicked. Gilbert on a live chat found my booking and sent me all details in, at most, two minutes. Superb.

Max S

10 hours ago

Invited

Simple and efficiently

Simple and efficiently

Jozsef-Levente Bakos

10 hours ago

Invited

Excellent service

Excellent service

sorjam dsa

12 hours ago

Invited

Reconciled my queries fast and…

Reconciled my queries fast and professionally.

Yujin Tan

13 hours ago

Invited

Easy process to book ..

Easy process to book ... lets see if the car is the one that I booked!

customer

14 hours ago

Invited

The person I spoke to was very helpful…

The person I spoke to was very helpful and guided me through the process.

Ikram

15 hours ago

Invited

Easy transaction

Easy transaction

Dom Stark

17 hours ago

Invited

Ease

It was easy and straightforward

customer

17 hours ago

Invited

Great experience

Great experience, i felt that i was cared about

ישראל בן כליפא

18 hours ago

Invited

Great website to book

Great website to book

Sheikh Babar Ali

1 day ago

Invited

too easy

too easy for renting

Yalçın Tolga Semen

1 day ago

Invited

ezzability

ezzability

Charles Dougherty

1 day ago

Invited

Great price and very easy to book online

Great price and very easy to book online

Glenn Eddy

1 day ago

Invited

Easy to book online

Easy to book online

Marianne Timmermann

1 day ago

Invited

Efficient procedure.

Efficient procedure.

John Hibberd

2 days ago

Invited

Recommended and very friendly customer service

Very helpful customer service by Nathan, helped me with amending my booking really a friendly service and understood my requests.

Arav

2 days ago

Invited

Easy site to navigate.

Easy site to navigate. Good prices

Anthony

2 days ago

Invited

all good.

all good.. will wait to see the quality of Rental car available and than review again .. expect to be awesome

Franklin Deo

2 days ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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