Verified Customer Experiences

Why Travelers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the top rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 72437 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 102K+ More

Prompt & professional customer service from Agent Eddy Delucci ..quickly resolved the issues with no trouble at all. Much appreciated!!

Patrick

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Explore VIP Cars’ verified reviews on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Spoke to Kathy about changing a booking…

Spoke to Kathy about changing a booking date and she made the whole process very easy and quick. Brilliant service all round!

Mark

18 minutes ago

Invited

Better prices

Better prices! Very easygoing!

Juan Alvarez

5 hours ago

Invited

Change drop off time

Excellent customer service services

Ben Kim

6 hours ago

Invited

Excess mileage cost

Would like the website to tell us what the cost is if we go over the 900mile limit.

PETER WALLACE

9 hours ago

Invited

Good selection, good price

Well laid out website. Good selection of economy car at very competitive prices. Easy and secure booking process

Brytus

10 hours ago

Invited

easy to rent

just rented on line, will be picking up vehicle in 4 days

RICHARD PIAZZA

12 hours ago

Invited

There was an issue with the payment of…

There was an issue with the payment of my booking and once this was identified it was further investigated and acted upon. It was done swiftly and pro ...

DSV

12 hours ago

Invited

Ease of booking

Very easy to book and only paid a small deposit. Balance to be paid on pick up.

PAT JOHNSON

13 hours ago

Invited

Easy

Easy, fast, exact info.

Andrei Dragomir

15 hours ago

Invited

Easy process

Easy process, clear explanations.

Serkan Dogru

19 hours ago

Invited

Very professional customer service

Very professional customer service, speedy reply

eddie

21 hours ago

Invited

A very good experience

A very good experience. The car was in perfect condition, pick up and drop off were quick and efficient for an affordable price. Highly recommended.

Jean-Marc DESCAMPS

1 day ago

Invited

Easy to find

Easy to find. Straight forward pick up. Excellent return system.

Andrew

1 day ago

Invited

Good good good

Good good good

Majed Almohaimeed

1 day ago

Invited

Price & efficiency

Price & efficiency

Valerie Hoyle

1 day ago

Invited

Great customer service and very prompt response time, very informative!

Great customer service and very prompt response time! Christine helped me better understand how the booking works and car insurance and sent me a link ...

Mary

1 day ago

Invited

Very easy booking

Very easy booking

Stephen

2 days ago

Invited

Easy and quick reservation

Easy and quick reservation

Kunde

2 days ago

Invited

Prompt & professional customer service…

Prompt & professional customer service from Agent Eddy Delucci ..quickly resolved the issues with no trouble at all. Much appreciated!!

Patrick

2 days ago

Invited

I lost my booking details and panicked.

I lost my booking details and panicked. Gilbert on a live chat found my booking and sent me all details in, at most, two minutes. Superb.

Max S

2 days ago

Invited

Simple and efficiently

Simple and efficiently

Jozsef-Levente Bakos

2 days ago

Invited

Excellent service

Excellent service

sorjam dsa

2 days ago

Invited

Reconciled my queries fast and…

Reconciled my queries fast and professionally.

Yujin Tan

2 days ago

Invited

Easy process to book ..

Easy process to book ... lets see if the car is the one that I booked!

customer

2 days ago

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Customer Reviews on Google

See what customers are saying about VIP Cars on Google, a global platform for authentic ratings and honest feedback.

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travelers.

  • Easy Booking Process
  • Low Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Access a wide variety of cars through our 800+ trusted suppliers and see why travelers in 150+ countries rely on VIP Cars for a seamless online booking service and the best prices.

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