Quick and accurate "human" telephone support from the VIP team. I had a small problem accessing the rental voucher via the link in my email (403 Forbidden message) and they answered the phone promptly (no call waiting queue or chatbot) and were able to help me very effectively emailing me a full copy of the voucher straight away.
Peter Johnston
2022-11-23 19:39:58
This was the first time I have used VIP…
5
This was the first time I have used VIP cars I was looking to book a 2 week rental from Luton airport. I checked all the usual hire companies and the price for a small car mid Jul was ridiculous. I hire cars all the time and like most ;people use the internet to see what deals were around. Anyway I found VIP cars by accident, and got a great deal, their service was excellent and the booking was made easy I have to mention Cyrus Tokhi by name as he couldn't do enough to help, will def use them again Thank you
Colin Company
2022-11-24 06:34:42
EASY Process + Good Customer Service
5
Very easy process to book a car. Competitive prices. I understand their are some negative reviews here and there but from my experience booking in the U.S. (Puerto Rico) I found it to be very smooth.
TIP: Before you complete your order on VIPcars, make sure you have auto insurance that the actual rental company accepts. I added a liability coverage when booking via VIPcars, but when I went to the rental pick up, they said that my insurance should have covered it. I spoke with VIPcars customer service and Oliver was able to refund the unnecessary coverage I bought on their site. He was a great rep.
waleed mohammad
2022-11-24 01:41:06
Thanks to Jay
5
Thanks to Jay, who provides excellent customer service. I called him yesterday and advised him about amending my bookings. I am surprised he followed up with my request and called the rental company. In the meantime, he updated me about the status. In short, I am thrilled with the service provided by Jay. Please offer him a pay rise as he is a gem in your company. If employees like Jay work in your company, then I am glad I have booked with a genuine company. Once again, thanks, Jay, for providing excellent service to me.
Customer
2022-11-22 06:52:36
VIP, the best
5
I am always on my guard when I rent a car. I'm rather skeptical when a company is called VIP. I have to say that I was amazed at the quality and personalized service from VIP. From my first internet contact, I received a phone call from VIP to properly assess my needs. At the counter in Madrid, the agent was very helpful in choosing my car. In short, I strongly recommend renting your next car from VIP.
Pierre Boisvenu
2022-11-19 17:18:52
Great service
5
Good Morning
I’ve met with VIP Car on internet by coincidence and I rented 2 times and all rental was great and I wish I would have met before other companies rental good staf and good services
2 rental cars were new cars thank you for everything This company is my priority at rental
Why book Equatorial Guinea car rental with VIP Cars?
All Inclusive Pricing
Rent a car at Equatorial Guinea with pricing inclusive of CDW, Theft Waiver & Unlimited Mileage.
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