Verified Customer Experiences

Why Travellers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the highly rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 71149 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 80K+ More

Despite being dubious about booking due to the vast negative feedback my experience was excellent. Booking was easy, the price was fantastic, pick up and drop off was again excellent. Yes, it is a large deposit on the credit card but it was reinstated within 2 days of dropping the car off and not 30 days. The car wasn’t the car I chose but a reasonable replacement was provided. Don’t expect a brand new car for the money you pay. I was happy that I wasn’t badgered either about taking out extra insurance as it wasn’t even mentioned, although I had taken out my own standalone insurance before getting there. We did book in October half term so was quite quiet but might be manic in summer? It’s about a 5 min walk from the airport over the road and not with all the many other rental companies in car park east, Malta airport. I was hesitant in writing this review because I wanted to make sure that my deposit was returned first as that could’ve altered the tone of my review completely. All in all - very good, highly recommended and would use again!

Mr Tomlinson

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Check out why VIP Cars is rated excellent on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

good experience

good experience; they help us to get information what we need

_rimanshi Shiroya

5 hours ago

Invited

Easy and great price.

All around good, easy and worthy car rental experiance

Daniel

5 hours ago

Invited

Outstanding travel experience

The proceedure at the Alamo counter was quick and very understandable. My questions were answered with much patience and with much kindness. On the ...

Philipp Marcel Gasser

7 hours ago

Invited

Great Customer Service

Great Customer Service

Rhoel Pana

1 day ago

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Vip Cars in Zanzibar was very…

Vip Cars in Zanzibar was very excellent. They did help us very good and well. Pick up and drop off did goes very smooth. We did have no any unexpected ...

Karin Derks

1 day ago

Invited

a good experience

This car rental experience was excellent. I will recommend VIPcars to my friends around me and thank them for their service.

le taojin

2 days ago

Invited

Bella Collins was very helpful and…

Bella Collins was very helpful and answered my questions quickly. Thanks for everything

Mehmet Bülent Vatan

2 days ago

Invited

Very good

Everything went very smoothly from start to finish. In Rabat, the team was extremely professional and courteous, particularly Mr Nourredine, who was a ...

mehdi bouchentouf

2 days ago

Invited

Nice new car

Nice new car, friendly stuff, good service

Александр Тимченко

2 days ago

Invited

It is a good service

It is a good service, will use it again.quick and easy from booking/collected and returned was easy

Brian Boucher

2 days ago

Invited

Highly recommended 👌

Highly recommended 👌

seyed sahul hamed

4 days ago

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excellent.service.Amsterdam sixt…

excellent.service.Amsterdam sixt reception messed up the booking number and said have booking canclled one telephone call VIP car rep sorted that out ...

Karthi

4 days ago

Invited

100% satisfied with everything I needed

100% satisfied with everything I needed

Customer

5 days ago

Invited

Very good experience

Very good experience. Someone is always available for support.

cheryl olaechea

5 days ago

Invited

Went above and beyond to help

Went above and beyond to help. Stayed open for me as my flight was delayed by two hours. Excellent 5* customer service

Christopher Ivan Ellis

6 days ago

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Nikki at drop off and the person who…

Nikki at drop off and the person who gave me the car was great the car was great and all I can do is highly recommend them. Thank you so much

Cenk Yilmaz

6 days ago

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I had a very pleasant experience with…

I had a very pleasant experience with VIP Cars. Christina was extremely helpful, kind and professional, and she answered all my questions quickly. Tha ...

Shirin Mertgen

6 days ago

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Car rental in the Seychelles

VIP Cars organised my car rental in the Seychelles and I was very happy with their service and support. I can highly recommend them.

Andrew Bentley

8 days ago

Invited

Great value - Excellent experience

Despite being dubious about booking due to the vast negative feedback my experience was excellent. Booking was easy, the price was fantastic, pick up ...

Mr Tomlinson

8 days ago

Invited

QUICK and easy

QUICK and easy

HYOGON KIM

9 days ago

Invited

Nice service

Nice service

Gokhan

10 days ago

Invited

Harshi was incredibly helpful and…

Harshi was incredibly helpful and efficient is resolving our booking issues. Thank you!

Lindsey Eunson

11 days ago

Invited

Very nice service

Very nice service

Gokhan

12 days ago

Invited

Very nice experience

Very nice experience

2 Get Sustainable Painting & Decorating

13 days ago

Customer Reviews on Google

See what real customers are saying on Google, a global platform for authentic ratings and honest feedback.

For a booking in Chile VIPCars was very helpful and even gave an extra discount. Unfortunately the requested SUV was not available and the alternative ...

Hans Geurten

in the last week

I had an absolutely fantastic experience with Enterprise in Krefeld! The team was incredibly helpful, friendly, and professional from start to finish. ...

venos gewrgiou

in the last week

I had an issue with a minor name correction on my booking and the support team was extremely helpful. Special thanks to the team who handled my reques ...

Anas Al Mazrouie

in the last week

The cost was the best on the market, so I hired an exclusive vehicle from Enterprise US. However, there was an issue with the class of car I selected, ...

Benji Bartel

in the last week

Super useful support team. Quick and direct with Whatsapp and feel like they have your back with whatever the issue is. Also presents good prices and ...

Miles Taylor

in the last week

I am returning customer. This is probably 5th or 6th booking I have done and never ever I had to come back for any complaint whatsoever. Would always ...

Kassim Abdullah

a week ago

Thank you Zayn. I had inadvertently put the wrong age of driver on contract. Amended contract with assistance from Zayn on the chat. Fixed with NO EXT ...

Kate Nottage

in the last week

Really easy to book and great deal on rental

Ronald Shockness

in the last week

Outstanding service during the delivery process. Vehicle in good condition. Everything was perfect.

Juan V. S.

in the last week

Efficient booking arrangements at a competitive price.

Tim Ware

in the last week

I booked through VIPCars twice now. Both times I got great deals that were far cheaper than booking with the provider direct. Picked up my car (provid ...

Henry Ho

in the last week

easy and fast process

Maged Wahba

in the last week

great support with cleared answers

Dharasra Medhaweebhadhara

in the last week

It was so quick and helpful

kapil talesara

in the last week

Renting a car in Calgary was hassle-free and unbureaucratic. The price-performance ratio was very good. Dropping off the car in Vancouver was quick an ...

Michael Arnold

in the last week

I used their Helpdesk when I had a Problem with my reservation. The Problem was not with them but with our Browser in the company when I wanted to cha ...

Rene Grabher

in the last week

Haven’t picked up the car yet, but I just had to make an adjustment to my rental period, so I called their help line and the experience was seamless. ...

Paul Andrascik

in the last week

Rented a car from VIPCars from Manchester Airport. The collection point was just across the road from Terminal 1, an easy walk, but there is also a fr ...

Carl Ciappessoni

a week ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

3 weeks ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

a month ago

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travellers.

  • Easy Booking Process
  • Competitive Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

Join Millions of Happy Renters

Book your car hire today and see for yourself why travellers across the UK (from London to Manchester, Edinburgh to Birmingham) and globally choose VIP Cars. Experience a smooth booking journey from start to finish, with customer support you can count on.