Verified Customer Experiences

Why Travellers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the highly rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 72683 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 102K+ More

Efficient process but hoping the ski equipment referred to as an extra is the ski rack!!!

rita lowe

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Check out why VIP Cars is rated excellent on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Car Rental

Great service

Florette Nkodo

1 hour ago

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Easy

Easy, Cheap & fast process...recommended

NITIN SHARMA

6 hours ago

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Simple

Simple, straightforward website. Clear and concise.

Ecthaelion

14 hours ago

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Nathan Mehta was very helpful and…

Nathan Mehta was very helpful and knowledgeable.

Prabbhdeep Singh B

14 hours ago

Invited

Easy transaction

Been using this company for quite some time now, so far so good

Adrian Wild

17 hours ago

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Janet was very helpful

Janet was very helpful. I got what I needed

Khilesh

18 hours ago

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I was contacted by the company VIPCars…

I was contacted by the company VIPCars because they noticed I was having some difficulties booking a rental car and wanted to provide any necessary cl ...

Isabel Mendes

19 hours ago

Invited

Easy process

Good choice of cars at very reasonable prices. Very easy booking process.

Nina

20 hours ago

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Easy to use so I’m happy with the…

Easy to use so I’m happy with the process

Joe J

21 hours ago

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Quick and easy

Website had all the information needed

Chris Goodwin

21 hours ago

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Easy to use

Easy to use. Airport pickup and drop off. Great service and staff!

Cindy Brown

22 hours ago

Invited

Good work

good serves

Sintayehu Tola

1 day ago

Invited

Quick and painless

Quick and painless

Mani

1 day ago

Invited

cars

ease of renting

KEN CHISHOLM

1 day ago

Invited

Easy booking

Easy booking

Diane Fox-Jones

1 day ago

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easy to use website

easy to use website

Richard Cook

1 day ago

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not confusing

not confusing

Robert M Otter

2 days ago

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Excellent customer support !

Booked mini van hire for family of 7 for holiday in Florida in July via VIP cars, service and support from them was first class, had a slight issue wi ...

DENISE HARGREAVES

2 days ago

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easy to book

easy to book. low price

MomoParadiseTH

2 days ago

Invited

Great prices

Great prices, easy booking with only a small deposit.

MonicaB

2 days ago

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Competitive

Competitive pricing

Mohammed Talhaoui

2 days ago

Invited

Excellent service from start to finish

Excellent service from start to finish. The VIP car agent was punctual, professional, and very courteous.

Assouli Imad

2 days ago

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Easy book a car

Easy book a car. I have used VIP before

Alberto Linares

3 days ago

Invited

Customer sevice agent really helpful

Customer sevice agent really helpful

Joseph Cogbill

3 days ago

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Customer Reviews on Google

See what real customers are saying on Google, a global platform for authentic ratings and honest feedback.

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travellers.

  • Easy Booking Process
  • Competitive Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Book your car hire today and see for yourself why travellers across the UK (from London to Manchester, Edinburgh to Birmingham) and globally choose VIP Cars. Experience a smooth booking journey from start to finish, with customer support you can count on.

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