Verified Customer Experiences

Why Travellers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the highly rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 72292 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 102K+ More

Highly recommended Excellent customer service Competitive pricing Service with a smile

Andrew

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Check out why VIP Cars is rated excellent on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

just booked a car reasonably priced.

just booked a car reasonably priced.

Anthony Graziano

2 hours ago

Invited

Booking experience is great

Booking experience is great. Have not collected the vehicle so cannot comment on that element

Robert Wall

8 hours ago

Invited

Normal car rental

Normal car rental

JK

11 hours ago

Invited

Thank you so much

Thank you so much

RASHED KHAMEIS

12 hours ago

Invited

I FOUND IT EASY AND FAST TO COMPLETED…

I FOUND IT EASY AND FAST TO COMPLETED PROCESS

hayat

14 hours ago

Invited

The agent was patient

The agent was patient, generous and really helped

Felix

14 hours ago

Invited

Easy-to-use

Easy-to-use

Mohamed

15 hours ago

Invited

Easy to use.

Easy to use.

Tanja

17 hours ago

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Easy process for booking

Easy process for booking. Transparent

Denise Gunning

19 hours ago

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Mr ob

Stress free booking

O A

20 hours ago

Invited

The best car hire service

The best car hire service. I have used them in Tirana/ Albania and in Sofia/ Bulgaria. Their agents are amazing, price are competitive. When I am in t ...

Aleksandra Binkowska

21 hours ago

Invited

GREAT!

GREAT!! VERY EASY

Miss S Sheppard

1 day ago

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Very satisfaite for everythîg

Very satisfaite for everythîg

Dugagjin Resyli

1 day ago

Invited

very fast and clear. full insurance was a key for me

Very good and afst booking experience

Oleg

1 day ago

Invited

Reservation Experience is Great and Easy

Reservation Experience is Great and Easy

Samer Bata

1 day ago

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QUICK AND EASY

QUICK AND EASY

Tony Keenan

1 day ago

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Easy straight forward searching

Easy straight forward and good searching process

Toby

1 day ago

Invited

Ease and price

Ease and price

David Phillips

1 day ago

Invited

Easy peasy.

Easy peasy.

Paul Beaumont

2 days ago

Invited

Great

Very informative

Paresh Barai

2 days ago

Invited

Everything was so easy to reserve a car…

Everything was so easy to reserve a car and was thorough going through details

Suzanne Andrew

2 days ago

Invited

Fairly straightforward.

Fairly straightforward.

Sue

2 days ago

Invited

I made a confusion between airports

I made a confusion between airports - Boa Vista island and brasil so i cancelled the reservation - the service online is very good Thanks

Mircea

2 days ago

Invited

Simple and fast to reserve a car

Simple and fast to reserve a car

Lindsay Jonz

2 days ago

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Customer Reviews on Google

See what real customers are saying on Google, a global platform for authentic ratings and honest feedback.

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travellers.

  • Easy Booking Process
  • Competitive Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Book your car hire today and see for yourself why travellers across the UK (from London to Manchester, Edinburgh to Birmingham) and globally choose VIP Cars. Experience a smooth booking journey from start to finish, with customer support you can count on.

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