Verified Customer Experiences

Why Travellers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the highly rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 73692 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

Vipcars is my new go to car rental broker Always good deal clear information and no hassle refunds.

Blair

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Check out why VIP Cars is rated excellent on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Easy

Easy. Inquiries answered

Graeme Solley

3 hours ago

Invited

I always use vipcars.com and have no…

I always use vipcars.com and have no complaints. They provide excellent service at great prices. I have booked a hire car through them in Italy, Spain ...

Chris Wilson

7 hours ago

Invited

Car hire

Easy to book thank you

Jason Angliss

7 hours ago

Invited

Tivat car hire

Very quick and clean website with a lot of cars to choose at great prices

VilayPatel

10 hours ago

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Rebekah Bennett was so helpful and…

Rebekah Bennett was so helpful and always suggesting different solutions to my case. Thank you Rebekah for your help and time!!

Amine Bidoud

10 hours ago

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easy to do and got a better price than…

easy to do and got a better price than other search engines.

erika miller

11 hours ago

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Great and easy

Very easy to book

ryan

12 hours ago

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Great one

I have used this website to rent a car at Tangiers airport in Morocco for 18 days. Everything was easy and smooth and with a very reasonable price. My ...

Mr Noureddine Taoufiq

13 hours ago

Invited

Straight forward website

Straight forward website, easy to use good price. Thank you!

Lisalee

16 hours ago

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Very friendly and helpful

Very friendly and helpful. Simba staff were happy and greeted us with smiles all round. Very professionally done. Thank you

Jean

17 hours ago

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Easy to book and the live chat feature…

Easy to book and the live chat feature was very helpful - Michelle Vieira helped me find what i needed! 10/10 customer service from her!

Euan Forsyth

17 hours ago

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Major issue was solved quick

Major issue was solved quick

Wayne Royce

20 hours ago

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So of no value whatsoever however Humans beat AIonce…

So of no value whatsoever however once I dialogue with a human the problem was quickly and easily resolved. Great service at point of human interactio ...

Consumer

20 hours ago

Invited

I made a reservation via Vipcars

I made a reservation via Vipcars. This reservation was placed with Goldcar. After the reservation, I read the reviews of Goldcar and they were very ba ...

Nikkie Dijkstra

21 hours ago

Invited

Excellent online chat with consultant

Excellent online chat with consultant. Had all my questions answered.

Ange

22 hours ago

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Good so far.

Good so far.

Tanya Busby

1 day ago

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Fast and easy.

Fast and easy.

Fuad Abualnaj

1 day ago

Invited

Very efficient

Very efficient and a quick pick up at the Thrifty desk. Very comfortable car with no issues only 450km on the clock. Very competitive price.

Martin

1 day ago

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Quick and easy booking and helpful…

Quick and easy booking and helpful staff,Patrick especially.

Anne Paterson

1 day ago

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Speed and simply

Speed and simply

Vlade Nikolic

2 days ago

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Rief was very helpful and suggesting…

Rief was very helpful and suggesting all possible solutions to help. Thank you Rief!

Amine Bidoud

2 days ago

Invited

Thanks Nathan u are so helpful

Thanks Nathan u are so helpful

Furkan Esiner

2 days ago

Invited

EASY TO COMPLETE

EASY TO COMPLETE

Chris

2 days ago

Invited

Super

Super toll.

Arber Marx

2 days ago

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Customer Reviews on Google

See what real customers are saying on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travellers.

  • Easy Booking Process
  • Competitive Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Book your car hire today and see for yourself why travellers across the UK (from London to Manchester, Edinburgh to Birmingham) and globally choose VIP Cars. Experience a smooth booking journey from start to finish, with customer support you can count on.

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