Verified Customer Experiences

Why Travellers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the highly rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 71826 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 101K+ More

I called to change my pickup and drop off time and they were extremely helpful. Thank you for your help. I will recommend to my family and friends.

Christopher Columbus

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Check out why VIP Cars is rated excellent on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Easy

Easy to do quickly

customer

24 minutes ago

Invited

It’s very easy 🥰

It’s very easy 🥰

اسلام العوادلى

53 minutes ago

Invited

Best website

Best website

Vittoria Maracco

1 hour ago

Invited

Good

Nice applecation

ADNAN ALMARRI

2 hours ago

Invited

Great and easy to use

Great and easy to use

Tony in Cheltenham

5 hours ago

Invited

I called to change my pickup and drop…

I called to change my pickup and drop off time and they were extremely helpful. Thank you for your help. I will recommend to my family and friends.

Christopher Columbus

6 hours ago

Invited

Fast and clear process

Fast and clear process

Aga

9 hours ago

Invited

Easy and no surprises

Easy and no surprises

Julian Ys

16 hours ago

Invited

Simple and efficient!

Very easy to use and clear process!

Marvin Watts

21 hours ago

Invited

I needed special support to change some…

I needed special support to change some wrong information that I inserted in the system. Bella help me to solve the issue with sucess !!!

Alessandro Piccolo

22 hours ago

Invited

Reservation online was very easy

Reservation online was very easy

tonda hoagland

22 hours ago

Invited

really easy to use

really easy to use. great options.

Sean Staffor

1 day ago

Invited

Easy and convenient.

Easy and convenient.

Tuncay Kahya

1 day ago

Invited

Efficient

Efficient, easy and great service. Car was ready and waiting for us as we arrived at the airport, Oscar explained everything very well and had impress ...

Rachel Dalton-Woods

1 day ago

Invited

Straight forward transaction

Straight forward transaction

DB

1 day ago

Invited

Great compnay great prices

Great compnay great prices

SJ

1 day ago

Invited

Not bad at all

Does what it needs to do

..

1 day ago

Invited

Used a couple of times with zero…

Used a couple of times with zero issues. All charges are transparent with no surprises. On last booking had to make a last minute change which was res ...

rehan abdul-halim

1 day ago

Invited

smooth booking process

smooth booking process, friendly site

Stelios

1 day ago

Invited

user friendly

user friendly

Wing Yan Lo

2 days ago

Invited

Thanks for kind call

Thanks for kind call

코코밍

2 days ago

Invited

Price and ease of booking

Price and ease of booking

Larry

2 days ago

Invited

easy to use and not much hassle

easy to use and not much hassle

Salim

2 days ago

Invited

Easy do do the booking with reasonable…

Easy do do the booking with reasonable price.

MalikaAli

2 days ago

See More Reviews

Customer Reviews on Google

See what real customers are saying on Google, a global platform for authentic ratings and honest feedback.

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travellers.

  • Easy Booking Process
  • Competitive Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Book your car hire today and see for yourself why travellers across the UK (from London to Manchester, Edinburgh to Birmingham) and globally choose VIP Cars. Experience a smooth booking journey from start to finish, with customer support you can count on.

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