Verified Customer Experiences

Why Travellers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the highly rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 72763 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 102K+ More

Easy to accomplish. Now will see if there are going to be any unexpected charges.

Steven Hitchcock

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Check out why VIP Cars is rated excellent on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Easy to accomplish

Easy to accomplish. Now will see if there are going to be any unexpected charges.

Steven Hitchcock

2 hours ago

Invited

I had a great Conversation with Ana…

I had a great Conversation with Ana agent she was very nice and helpful. Thanks for the service!

Amine

3 hours ago

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Slick and efficient!

I had a problem (I misfiled the email confirming my rental) . The AI live chat bot quickly directed me to a real person who sorted everything out in m ...

Iain Yeoman

5 hours ago

Invited

great price

great price, excellent website..

Mr Lenka

6 hours ago

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No problems at all

Everything ran smoothly with our reservation, pick up and drop off. The car was comfortable enough for our 9 days in Curaçao and despite not being new ...

Gabriela

6 hours ago

Invited

to be able to have a human contact

to be able to have a human contact

Françoise Deville

7 hours ago

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Website was easy to navigate

Website was easy to navigate

Daryl Whitlow

8 hours ago

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Easy process

Easy process

Simon Scotson

10 hours ago

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Really great and helpful customer…

Really great and helpful customer service! Very accomadating with a refund!

justin_neo

11 hours ago

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Easy and consise instructions

Easy and consise instructions. Thanks 👍

customer

11 hours ago

Invited

Brilliant customer service

Brilliant customer service, absolutely nothing to complain about it, quick, detailed and helpful.

Pietro

13 hours ago

Invited

Booking was easy

Booking was easy, the rental service remain to be seen

George Nafornita

15 hours ago

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Sequence of questions and simple…

Sequence of questions and simple options to select, great prices

Mr J Dennett

1 day ago

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I am happy to your service

I am happy to your service

Amoni Nkusi Kijana

1 day ago

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VIP car rental brokerage phone service is A+ online not so much

VIP car rental brokerage phone service is excellent! Both Eddy and David were very easy to communicate with and helpful. Online support is terrible a ...

Bella

1 day ago

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super helpful

super helpful

Khalil Yazbeck

1 day ago

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I flight first time and i want to take…

I flight first time and i want to take car from this company

Zoran Danilov

1 day ago

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Rebekah was very helpful.

Rebekah was very helpful. Our flight was cancelled and we will arrive one day later so we had to change the car booking. Rebekah was very nice and pol ...

Anna

1 day ago

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Very helpful agent resolved issue…

Very helpful agent resolved issue quickly

Vincenzo Cicirello

1 day ago

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A great experience!

A great experience!! They have resolve my problem without!! I recommendece to you, their services and their client support

Benjamin Sanavia

2 days ago

Invited

Stress free experience

Easy to navigate site, clear and competitive pricing. Will return again.

Hanna Daly

2 days ago

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Motei R4839010274

Motei R4839010274 price was perfect and the follow up on my request to cancel was very fast

Motei Tadros

2 days ago

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helpful information

helpful information

Pisek Spolek

2 days ago

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disponible

disponible, rapide et fiable - Merci a Deven

Natural Farm Medical

2 days ago

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Customer Reviews on Google

See what real customers are saying on Google, a global platform for authentic ratings and honest feedback.

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travellers.

  • Easy Booking Process
  • Competitive Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Book your car hire today and see for yourself why travellers across the UK (from London to Manchester, Edinburgh to Birmingham) and globally choose VIP Cars. Experience a smooth booking journey from start to finish, with customer support you can count on.

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