Verified Customer Experiences

Why Travellers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the highly rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 72801 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

Easy to accomplish. Now will see if there are going to be any unexpected charges.

Steven Hitchcock

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Check out why VIP Cars is rated excellent on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

Very smooth handling

Very smooth handling, all ok

Thomas Jacobsen

23 minutes ago

Invited

Simplicity

All easy and simple

Tarik Dincer

2 hours ago

Invited

Price and ease of booking.

Price and ease of booking.

Ryan Doody

5 hours ago

Invited

BOOKING CANCELLATION

the customer service that provided its totally perfect. Nice team. RIYAD JWEIHAN Reservation Number: G54893876

riyad jweihan

7 hours ago

Invited

Really good experience

Really good experience, very professional and made any alterations easy . I would highly recommend. Hope was really helpful. Daniel

Danny

8 hours ago

Invited

Look Forward to smooth ride…

Easy and hope its as easy at the airport, says car can be collected at terminal.

cathleen anne

10 hours ago

Invited

Fast

Very good service

Palwinder

23 hours ago

Invited

Easy and fast

Easy and fast

Oleg Astashenko

1 day ago

Invited

Very easy to book Competitive prices

Very easy to book Competitive prices Would use again

Philip Cartwright

1 day ago

Invited

Good service

Good service

Taha Boudouma

1 day ago

Invited

Amazing customer support…Thanks Dan

Amazing customer support…Thanks Dan

Mostafa

1 day ago

Invited

Customer service is Best

Customer service was some of the best I have experienced - very polite and quick to respond and answer - very efficient

Andrew

1 day ago

Invited

Very informative and helpful

Very informative and helpful

Anis Aburok

1 day ago

Invited

Great customer service

It was easy to reach the agent for help. He answered all my questions in no time. Great service!

Ivana Pazman

1 day ago

Invited

Excellent very easy to understand

Excellent very easy to understand

mayur adatia

1 day ago

Invited

Very easy and great deal.

Very easy and great deal.

Tabitha Jane Lens

1 day ago

Invited

Excellent customer service

Excellent customer service. Very helpful! No waiting on the phone, speedy painless booking modification. I love these guys, have used them many times

MICHAEL

1 day ago

Invited

Just had to make a change to my email…

Just had to make a change to my email address as i had typed in the wrong one on my original booking. Used the chat to change. All sorted by Nina in l ...

Melanie Parks

1 day ago

Invited

The prompt response!

The prompt response!

Farah Nabila

2 days ago

Invited

Good enough

Good enough

Il Keun Kwon

2 days ago

Invited

Easy to accomplish

Easy to accomplish. Now will see if there are going to be any unexpected charges.

Steven Hitchcock

2 days ago

Invited

I had a great Conversation with Ana…

I had a great Conversation with Ana agent she was very nice and helpful. Thanks for the service!

Amine

2 days ago

Invited

Slick and efficient!

I had a problem (I misfiled the email confirming my rental) . The AI live chat bot quickly directed me to a real person who sorted everything out in m ...

Iain Yeoman

2 days ago

Invited

great price

great price, excellent website..

Mr Lenka

2 days ago

See More Reviews

Customer Reviews on Google

See what real customers are saying on Google, a global platform for authentic ratings and honest feedback.

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travellers.

  • Easy Booking Process
  • Competitive Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Book your car hire today and see for yourself why travellers across the UK (from London to Manchester, Edinburgh to Birmingham) and globally choose VIP Cars. Experience a smooth booking journey from start to finish, with customer support you can count on.

Book with US