Verified Customer Experiences

Why Travellers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the highly rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 72831 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

Excellent customer service. Very helpful! No waiting on the phone, speedy painless booking modification. I love these guys, have used them many times

MICHAEL

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Check out why VIP Cars is rated excellent on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

straight forward

straight forward

Ian

1 hour ago

Invited

From start of the process to final…

From start of the process to final payment the process was made very simple

Miles Builders

2 hours ago

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“I recently had to cancel my booking…

“I recently had to cancel my booking with VIP Car, as I couldn’t make it to Sharjah. Nathan handled everything smoothly and made the whole process rea ...

Zahid Malik

3 hours ago

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everything great

everything great! call back so fast

Nuchjira K.

4 hours ago

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all good

all good, it was easy to book it...

Sixtyten

6 hours ago

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Outstanding customer service

VIP cars are not only extremely competitive in terms of pricing and ease of use, their customer care is outstanding and I recommend VIP 100%

Lee Stephens

7 hours ago

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Alles easy

War locker easy alles schnell gebucht

Titty H.

7 hours ago

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Reservation intuitive

Systeme de reservation simple, clair et efficace

Francoise Drouillon

7 hours ago

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An employee of a rental car company…

An employee of a rental car company delivered the car to the airport at the exact time. He kindly guided me with an explanation of posture. The car is ...

Joon Kim

15 hours ago

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I like the fact that a Customer Service…

I like the fact that a Customer Service Representative proactively called to assist me with my booking.

Orean Lencola Sullivan Verseve

19 hours ago

Invited

easy online booking experince

easy online booking experince

Yacov Bamberger

22 hours ago

Invited

Très simple et efficace

Très simple et efficace

Martin Jobin

23 hours ago

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very good online booking

very good online booking

Layman Magangan

1 day ago

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Great service

Great service

daniele tinarelli

1 day ago

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Everything went smoooth

Everything went smoooth

Søren Holte

1 day ago

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Easy to booking

Easy to booking, fair price

Nattawut Lertloy

2 days ago

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Seems okay so far

Seems okay so far

Tammar Overton

2 days ago

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Very smooth handling

Very smooth handling, all ok

Thomas Jacobsen

2 days ago

Invited

Simplicity

All easy and simple

Tarik Dincer

2 days ago

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Price and ease of booking.

Price and ease of booking.

Ryan Doody

2 days ago

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BOOKING CANCELLATION

the customer service that provided its totally perfect. Nice team. RIYAD JWEIHAN Reservation Number: G54893876

riyad jweihan

2 days ago

Invited

Really good experience

Really good experience, very professional and made any alterations easy . I would highly recommend. Hope was really helpful. Daniel

Danny

2 days ago

Invited

Look Forward to smooth ride…

Easy and hope its as easy at the airport, says car can be collected at terminal.

cathleen anne

2 days ago

Invited

Fast

Very good service

Palwinder

3 days ago

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Customer Reviews on Google

See what real customers are saying on Google, a global platform for authentic ratings and honest feedback.

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

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Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travellers.

  • Easy Booking Process
  • Competitive Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Book your car hire today and see for yourself why travellers across the UK (from London to Manchester, Edinburgh to Birmingham) and globally choose VIP Cars. Experience a smooth booking journey from start to finish, with customer support you can count on.

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