Verified Customer Experiences

Why Travellers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the highly rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 73445 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 103K+ More

Had to modify booking online and the webchat agents were amazing and so efficient. Thank you!

Desmond

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Check out why VIP Cars is rated excellent on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

They helped me ,when I did my booking…

They helped me ,when I did my booking wrong . They were amazing thank you

Margaret Sunter

12 hours ago

Invited

I couldnt find a reservation and within…

I couldnt find a reservation and within minutes they helped me

Bart verbunt

15 hours ago

Invited

Great value

Great value. Friendly staff! Easy pick and return the car! We have an electrical car us an upgrade that was very convenient for me an d my family! I w ...

Παυλοσ

16 hours ago

Invited

Great and rapid

Great and rapid

Luis Manuel Antunes de Almeida

18 hours ago

Invited

Great experience with VIPCars.com

Great experience with VIPCars.com. From booking to being kept informed to picking up and dropping off the rental car - all went smoothly. No complaint ...

AJ from London, UK

19 hours ago

Invited

Great experience

Great experience. Thank you for quick and efficient help.

Danijel

20 hours ago

Invited

Process all simple

Process all simple, very smooth, except for the bank verification.

Adnan Hasan

20 hours ago

Invited

Excellent value and very easy to book.

Excellent value and very easy to book.

Tom Megahy

20 hours ago

Invited

Very easy to book with

Very easy to book with

david

21 hours ago

Invited

Car hire vp cars

So easy to do

neil

21 hours ago

Invited

Great agent

Rick Wilson (the agent) was incredibly helpful and put all my worries at ease while resolving every issue I had.

misel

22 hours ago

Invited

Hami

O preço e o serviço

Hamilton Luz

1 day ago

Invited

Great quick and easy

Great quick and easy

Rebecca Free

1 day ago

Invited

Problem solved quick

We are renting vacation cars through VIPCars for two years already and every time happy with quality of service and cars provided. Reservation of cars ...

Igor

1 day ago

Invited

Simple process start to finish

Simple process start to finish. and good prices

Nadeem Ali

2 days ago

Invited

Super fast booking process

Super fast booking process, all necessary rental details are easily accessible for you to review.

M. Simpson

2 days ago

Invited

Relatively straight forward

Relatively straight forward, we'll see if there's any problems

Ian James Ryan

2 days ago

Invited

Quick and easy

A very easy booking process. Just hope I am offered the car I think I have just booked.

F Tiernan

2 days ago

Invited

Not got the car yet

Not got the car yet, but happy with the price. 4 star for the T&Cs, very one sided, for example hire in Switzerland, must inform if going into France. ...

James Taylor

2 days ago

Invited

Easy to book

Easy to book

james stephenson

2 days ago

Invited

Well structured and easy to use for new…

Well structured and easy to use for new users. The company offers reasonable, competitive options with a variety of choices.

Donghoon Shin

2 days ago

Invited

wgfl

great price will see with service

Warren

2 days ago

Invited

Easy site to use

Easy site to use. Good prices.

Lori Yoshimiya

2 days ago

Invited

Tony boss was so extremely helpful

Tony boss was so extremely helpful, I cannot express how relived I was when I got Tony as my agent. big up Tony dog and give this man a raise, holler. ...

Morgan Long

2 days ago

See More Reviews

Customer Reviews on Google

See what real customers are saying on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

2 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

이기양

a week ago

I recently needed to amend a car rental reservation and sought some advice through the VIPCars.com website. They quickly provided me with all the requ ...

David McNab

a week ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

in the last week

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

in the last week

I collected my car on my birthday, and before they realised it, they informed me that I will have a brand new car (30 Kms). Best present, ever. I enjo ...

Andres M. Aguilar Orozco

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

in the last week

This company is great. It found me a FANTASTIC deal on a rent a car. Every other service was offering me a car for 1500 or more (for a month) and VIPC ...

Ricardo Villegas

in the last week

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

in the last week

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

in the last week

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

in the last week

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

a week ago

This is one on of the best company's ive rented from They have the best customer service that actually assist with any questions or concerns . And the ...

Ivon valdez

2 weeks ago

So far so good... mistakenly booked the wrong pick up time. Super fast to respond and sort out. Further review to follow once experienced

G H

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

Friendly service. Upgrade on arrival. Walked out of Pula airport and car was waiting. Clean and easy to drive. No issues all holiday. Met on return at ...

Jim Loyd

3 months ago

See More Reviews

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travellers.

  • Easy Booking Process
  • Competitive Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Book your car hire today and see for yourself why travellers across the UK (from London to Manchester, Edinburgh to Birmingham) and globally choose VIP Cars. Experience a smooth booking journey from start to finish, with customer support you can count on.

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