Thanks to Jay, who provides excellent customer service. I called him yesterday and advised him about amending my bookings. I am surprised he followed up with my request and called the rental company. In the meantime, he updated me about the status. In short, I am thrilled with the service provided by Jay. Please offer him a pay rise as he is a gem in your company. If employees like Jay work in your company, then I am glad I have booked with a genuine company. Once again, thanks, Jay, for providing excellent service to me.