Quick and accurate "human" telephone support from the VIP team. I had a small problem accessing the rental voucher via the link in my email (403 Forbidden message) and they answered the phone promptly (no call waiting queue or chatbot) and were able to help me very effectively emailing me a full copy of the voucher straight away.
This was the first time I have used VIP…
This was the first time I have used VIP cars I was looking to book a 2 week rental from Luton airport. I checked all the usual hire companies and the price for a small car mid Jul was ridiculous. I hire cars all the time and like most ;people use the internet to see what deals were around. Anyway I found VIP cars by accident, and got a great deal, their service was excellent and the booking was made easy I have to mention Cyrus Tokhi by name as he couldn't do enough to help, will def use them again Thank you
EASY Process + Good Customer Service
Very easy process to book a car. Competitive prices. I understand their are some negative reviews here and there but from my experience booking in the U.S. (Puerto Rico) I found it to be very smooth.
TIP: Before you complete your order on VIPcars, make sure you have auto insurance that the actual rental company accepts. I added a liability coverage when booking via VIPcars, but when I went to the rental pick up, they said that my insurance should have covered it. I spoke with VIPcars customer service and Oliver was able to refund the unnecessary coverage I bought on their site. He was a great rep.
Thanks to Jay
Thanks to Jay, who provides excellent customer service. I called him yesterday and advised him about amending my bookings. I am surprised he followed up with my request and called the rental company. In the meantime, he updated me about the status. In short, I am thrilled with the service provided by Jay. Please offer him a pay rise as he is a gem in your company. If employees like Jay work in your company, then I am glad I have booked with a genuine company. Once again, thanks, Jay, for providing excellent service to me.
VIP, the best
I am always on my guard when I rent a car. I'm rather skeptical when a company is called VIP. I have to say that I was amazed at the quality and personalized service from VIP. From my first internet contact, I received a phone call from VIP to properly assess my needs. At the counter in Madrid, the agent was very helpful in choosing my car. In short, I strongly recommend renting your next car from VIP.
I’ve met with VIP Car on internet by coincidence and I rented 2 times and all rental was great and I wish I would have met before other companies rental good staf and good services
2 rental cars were new cars thank you for everything This company is my priority at rental
Rent a car at Dubai Deira with pricing inclusive of CDW, Theft Waiver & Unlimited Mileage.
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Car Rental Dubai Deira
Situated in Dubai, Deira is a traditional hub of trading that is located at the creek. A major part of the area is covered by Dubai airport. While sightseeing in and around Dubai Deira, don’t forget to drop in at the Deira city center. It is one of the most famous malls of Dubai and it has a strewn of shops, for example, Zara, Virgin Megastore, Debenhams and other international brands, along with a multiplex cinema. The city center also boasts of having the largest Arabian Treasures textile area. Another must to see sight is Gold Souk and can be easily explore if you have a car to drive around.
VIP Cars gives you best rental deals, finest collection of cars and a friendly booking team that works 24/7. You can also find many other popular pick up locations in Dubai to plan your rental. Book now!